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Online Casinos in general: High praise to Vegashero.com (bonus conditions)

Topic created on 22nd Oct. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,812
Sir_Gambleot
Amateur

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 12:05 pm CEST#1
1 Like

Liked this post: Avatar von Caro Caro
I'm just too lazy to post . But this incident I would still like to mention. It happened about a month ago. I was playing with a bonus at Vegas Hero
I was not aware that it is not allowed to use the ladder in Gameomat games. I then paid out 80-120 €. Then came this mail

"We are contacting you regarding your game play on VegasHero.com

We wanted to let you know that our Risk department has detected that you were betting higher than what is allowed with a bonus

Please be aware that our terms and conditions state that the maximum bet with an active bonus is 5 €/$/£ on slots and 30€/$/£ on table games. Any bet over will be considered a breach of the terms and conditions and all winnings are subject to be confiscated

This time we have granted an exception and processed the withdrawal for you

We kindly ask you to make sure that you do not bet over the maximum amount when playing with bonus money. Please bear in mind that if any further breaches are made with future Bonuses these will be confiscated

You can find all the information you need in our Bonus terms and conditions, https://www.VegasHero.com/termsandconditions/generalbonus


If you have any other questions or queries, please do not hesitate to contact us via Live Chat, email or phone."



I find this more than fair. Other casinos act differently. Shall now also not be intended as advertising. But only as an example that a casino can also act fair times

This post has been translated automatically

Anonym

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 12:56 pm CEST#2
3 Likes

Liked this post: Anonym, Anonym, Avatar von supermode supermode
At 120€ they do not care anyway^^

Since you can rather be glad that it was not thousands you wanted to pay out. Since the money would certainly not have been paid out

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Sir_Gambleot
Amateur

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 01:13 pm CEST#3
0 Likes

Nobody has liked this post so far
I agree with you. But had also already times annoyance with Fairplay Casino because of 100 €. Had to write 2 weeks and even the casino manager has then contacted me, until the finally have conceded that I was right

This post has been translated automatically

Anonym

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 04:03 pm CEST#4
1 Like

Liked this post: Avatar von trekki trekki
One has nothing to do with the other. In this case, they made an exception and accommodated you. There may be several reasons for this. One could be that you have paid in more than you have paid out. As the person in charge, I would also squeeze all the corns, because you are a good customer. There is a saying: Ignorantia legis non excusat (ignorance does not protect from punishment). You have been registered in this forum since 2017 and certainly read here from time to time - you don't seriously want to claim that you have never heard of the 5 euro rule, let alone that you at least take a quick look at the terms and conditions with regard to bonuses.

Seriously asked: Who are you trying to fool?

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Sir_Gambleot
Amateur

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 06:24 pm CEST#5
0 Likes

Nobody has liked this post so far
Totoro wrote on 10/22/2019 4:03 pm: One has nothing to do with the other, after all. In this case they made an exception and accommodated you. Could be for several reasons. One could be that you have paid in more than you have paid out so far. As the person in charge, I would also squeeze all the corns, because you are a good customer. There is a saying: Ignorantia legis non excusat (ignorance does not protect from punishment). You have been registered in this forum since 2017 and certainly read here from time to time - you don't seriously want to claim that you have never heard of the 5 euro rule, let alone that you at least take a quick look at the terms and conditions with regard to bonuses.

Seriously asked: Who are you trying to fool?

Since I have to disappoint you unfortunately since a total of 20 € deposited. The 5 € rule is well known to me. However, I am not aware that also refers to the ladder, as it is a matter of interpretation of the casino. At sunmaker, sunnyplayer and Casumo there were therefore no problems . In addition, I do not need to advertise any casinos here, since I am Lowroller and no thousands of euros burn.

--- Part of the post removed because off-topic ---

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Anonym

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 07:14 pm CEST#6
0 Likes

Nobody has liked this post so far
--- Post removed as not relevant to topic ---

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v****2

High praise to Vegashero.com (bonus conditions)

22nd Oct. 2019, at 11:50 pm CEST#7
0 Likes

Nobody has liked this post so far
there is the old man again
ne but totoro has here completely right such posts bring others
only on stupid ideas. the te at here simply times luck had
because it was "only" about the hundred euros and the casino still on further
deposits hoft

instead of praising the oh so generous accommodating of vegashero here
one should rather warn against the max bet per spin rule because it is
one of the most committed rule violations ever

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Caro
Expert

High praise to Vegashero.com (bonus conditions)

23rd Oct. 2019, at 05:18 pm CEST#8
0 Likes

Nobody has liked this post so far
Quick info: I had to edit a few posts as well as remove them completely, as they had nothing to do with the actual topic

This post has been translated automatically

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