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Online Casinos in general: Here is the BigWin at last!!!! (Page 10)

Topic created on 12th Jul. 2019 | Page: 10 of 12 | Answers: 119 | Views: 30,744
B****r

Here is the BigWin at last!!!!

24th Jul. 2019, at 12:24 am CEST#91
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biqbozz77 wrote on 07/24/2019 00:00
I think it's good that you're keeping your head down

About the law stuff: Just because you can (theoretically) sue under the EuGVVO is Germany, doesn't mean German law would apply. You won't get far under Maltese law with obligations and duties of care in the gambling sector.

Otherwise, I think it's really strong of you to comment on the matter. I wish you all the best.

Thank you! And yes, you are of course right about the choice of law - it's not all that simple...... VG

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B****r

Here is the BigWin at last!!!!

24th Jul. 2019, at 12:41 am CEST#92
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SunSun13 wrote on 07/24/2019 at 00:01: So the casino should have prevented you from continuing to play somehow ? YES, the casinos state anyway that you supposedly have such safety mechanisms. That one does not have to intervene with each smaller play stakes, stands to reason and I had in the past constantly up to 5-10K GEeinne which I played down again. That's OK, but above a certain amount security mechanisms have to intervene, that's exactly when you should introduce automatic "gamechecks". But how would you have found it at that moment ? At that moment I might have been upset or angry, but a few hrs later I would certainly have been grateful to the casino. Completely intoxicated and in a rising panic after you were only at 25,000 for example ? YES, I could have deposited the 25K purely theoretically again and to achieve higher wins. The question is serious and not an attack. Because I myself have also played down nicely larger wins and think that at the moment when you believe that you get the curve again by a larger win really p**sed off if you are suddenly prevented from continuing to play? That may be, but in the long run, I think you would be very grateful to the casino. I know, such behavior sounds unimaginable for a casino. So how do you think the casino should have done that? See above And imagine you had played Roulette and suddenly after the block all "your" numbers come up. Well good night.
But yes, that there is no loss limit in the casino as you write is really crap CS responds that this is not provided by law - the MGA indeed gives alternative and not cumulative requirements here (that is: either Deposit limits or loss limits, both are not mandatory according to the MGA "...and/or...." and I definitely won't play there either That sounds plausible. And I also think that the practice of casinos leaving payouts pending forever is absolutely impossible. Correct There should be everywhere at least the possibility to block his withdrawals manually BINGOOOO. ... in which casinos does this actually work? In very many, which exactly, I can not tell you right now unfortunately I wish you in any case, that you draw the right conclusions from the experience and do not let you of all the wise guys who such a thing of course niiieeemals would have happened down... MANY THANKS!!!!!!!!!!!!!

Thanks SunSun13. You can find my answers directly in your post (marked in red)

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Daniel
Elite

Here is the BigWin at last!!!!

24th Jul. 2019, at 07:41 am CEST#93
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Zockertyp89 wrote on 07/23/2019 at 21:54: @Daniel: did you actually stay game free after your 50k? Do you still have the money? Really asking out of interest.

I cashed out €50,000 out of €70,000 I won. The money was also transferred quickly by Videoslots - even though it took about a day longer than usual. I am really thrilled with Videoslots, it is an online casino that is really better than any casino and sometimes even pays out faster. And that's exactly how it should be in the iGaming industry and every damn casino should take an example from Videoslots - but that's just by the way.

I know that where I arrived at €50,000, I was toying with the idea of cancelling something again. It was not easy to stop, as crazy as it may sound. But I knew that if I started cancelling now, it would end in disaster. I ended up playing only at Videoslots 90% of the time anyway, even though I actually had little luck there before. I also got blocked from Videoslots and other Online Casinos I played at for 6 months.

I also wanted to get blocked at the offline casinos in Malta. However, I wanted to do one last session two weeks later and run 1,000€ down to 20€ per spin and then block myself for 6 months as well. The 1,000€ turned into 5,000€ and the 5,000€ turned into 0€. Then within an hour, my credit card's daily limit was exhausted and 6,000€ was gone. 5.000€ withdrawn with card at the counter and 1.000€ I had cash with me. I even thought about calling my bank to increase the limit, but thank God I was scared shitless, because as a foreigner in Malta the account is quickly blocked if anything unusual happens (pathological money laundering paranoia). I did not want to have to look for a new account again ...

I then left the casino and sat down by the sea and thought about what a pathetic victim I actually am and how I can finally change that. I questioned many views I had. I have then offline also extra NOT locked myself, went consciously into the confrontation and have consciously felt and endured the boredom and cravings.

Here I started to write an eternally long text, which would have blown up any frame here.

To cut a long story short: I have thrown many of my former opinions overboard, I have dealt with myself (I still do, but it's not about gambling anymore) and I haven't gambled anymore, although I could at any time. I'm convinced that I could gamble at any time in a controlled way and for fun, but I haven't had the desire to do so yet.

BigWinner wrote on 07/23/2019 at 23:28: In court and on the high seas, as we all know, you are in God's hands. I come from the legal field (but is irrelevant) and will definitely pursue this matter, if nothing more comes from CS, lawyer and also in court. There is a European regulation called EuGVVO and Art. 18 of this regulation even allows you to sue directly at your place of residence.

I'm not saying that it's completely out of the question that you can get something out of it. And I take back the sentence "no judge would..." at this point. I can't form an opinion on this either, since I'm not a lawyer. Anything is possible - even if it sometimes makes little sense.

I wanted to express with it rather that it would surprise me strongly, if you would get right in a procedure. My opinion about the whole thing is that CasinoSecret seems to need improvement in some points but the responsibility in this case was ultimately yours. The payout has or would have probably taken two or three days longer but that is in my opinion still within the limits. Of course, you do not know how long it really would have taken, but I think not as long as you imagine. Otherwise, there would be complaints about Casino Secrets almost daily - similar to Wunderino (oops, I said the forbidden word and also came on the bold button).

BigWinner wrote on 07/23/2019 at 23:28: What makes you think that no argument in this world could convince the judge? After all, there is a Debt relationship between CS and me and this debt relationship also creates certain mutual duties of consideration and care. I don't want to go into too much detail and bore the GJ community with it. But if CS, according to its own statement, has blocked me at the moment because of the conversation with you and thus fulfills its (duty of care) obligations (or do you think they blocked me out of charity?) then I wonder why they didn't block me temporarily and for safety at the latest after I had gambled away half of the money? Then even more so, or? If a simple conversation forces the casino to act, then even more so payment cancellations in the amount of 25,000 EUR!!!!

That you were blocked by CasinoSecret, I did not know until now. However, if an online casino learns of a player's Gambling addiction, this must close the player account temporarily or permanently. The blocking thing is also difficult. In a well-known online casinos play hundreds of thousands or several million players from around the world. Someone can't be there all the time to monitor and block your player account around the clock.

My opinion is that the Player protection is currently hardly usable in practice, in some points it is absolutely overregulated. I think it is important that there is a player protection and that players should have the possibility to be blocked for 3, 6 months, 1 year or forever. This block (once submitted) should then be implemented so that you really can no longer play in any casino. All other measures should be allowed to decide online casinos themselves. I think some personal responsibility simply belongs to it. Anything else is not technically feasible and would consume so many resources that are then missing in other areas - for example, in payment processing. That's my opinion, but you don't have to share it.

If you don't understand these arguments at all, you are either mentally incapable (which would be quite normal and not a big deal) or you are the owner of a casino or hold shares in one

I can understand the arguments, but I have a slightly different opinion. Unfortunately, I am not the owner of CasinoSecret - otherwise the casino would be more cool I do not hold shares in it, neither do we. We get paid for every player who comes to CasinoSecret or other online casinos through our site. But we don't care if it says CasinoSecret or Casino Fitzliputzli. If a casino develops so badly that it is no longer mediable or cheats players, then it is replaced and comes on the Grey- or Blacklist. There are so many online casinos that we are not dependent on individual brands, thank goodness.

BigWinner wrote on 07/23/2019 at 23:28: You see but also in this and the other forums, how many wins are lost again due to the delay and stall tactics. Even the user with the 10K payout on CS had 2-3 payout cancellations....

However, a delay in payment does not always have to be a stalling tactic, it can have many reasons. Many employees on vacation, security checks, more intensive checks due to strict and excessive money laundering laws and and and ... I do not want to talk this up now. Of course, an online casino should give everything and pay out as quickly as possible. But even with Videoslots, it certainly happens from time to time that a payout takes a little longer than usual. Behind such a thing does not always have to be a bad intention. I don't even want to completely rule out that in your case there is a bad intention behind the delay in payment. However, I would like to point out in general that there does not have to be malicious intent behind every delay in payment.

As a rule, payments are processed by simple employees who have little emotion towards payouts and simply work through them. Whether a casino is using stalling tactics can usually be seen very well when complaints accumulate with all or payouts above a certain amount. Then you can see a certain pattern. The patterns come about because the rank and file employees are given certain guidelines and usually work through them like robots. So far, I can't see any patterns, which is why I don't want to completely rule out stalling tactics at CasinoSecret, but there is currently nothing to suggest it.


It's nice that Marie from Casino Secret is now active here in the forum. She will certainly be able to explain to us why GambleJoe users should play at CASINO SECRET. A casino in which there are 1. NO LOSS LIMITS, 2. the function of the so-called "flushen" is not offered, 3. payouts are limited to max 5K, 4. payouts are not processed in the promised time and 5. and 6. and 7... and and and....In the terms and conditions is even that you can play for free in the Live Casino (virtually in game mode). This information is simply not true front and back.
BW

It would be nice if you could describe your experiences here: https://www.gamblejoe.com/online-casinos/casino-secret/bewertung/


Perhaps CS will at least take my case as an opportunity to carry out a successful quality management......

I hope that online casinos do not consider reviews or negative ratings from the community as a nuisance, but take them as an opportunity to improve their offer.

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Slothot
Amateur

Here is the BigWin at last!!!!

24th Jul. 2019, at 09:58 am CEST#94
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@BigWinner: Legally, I think it is complicated. As I understand it, we German players refer to the freedom to provide services and the prohibition of discrimination under the TFEU. Therefore, we can play under the Maltese flag. Consequently, we also play under Malta law. I assume that the MGA casinos also comply with this
I think therefore the whole thing is useless

Small excursion from me

I was this year 60k ahead. Play rather higher stakes and there can come together times what. Both down and up
Meanwhile, I have 20k gambled away again and after my payout, also at CasinoSecret, I went to a break. Uch concentrate again exclusively on the LivePoker area, which I already play successfully for 10 years and which cross-finances my SEARCH

What I want to say with it. All the wise guys here who say they could not happen. Is of course absolute nonsense. Apart from the fact that most here with the small stakes could never play so high and therefore these sums seem utopian to them. Is by the way no attack, small sums are good. And in the end it should be about fun at the game

What did I do with the "leftover money"?
Bought gold, increased stock holdings and parked cash. I can recommend this to everyone. Or consume and indulge yourself

It can happen to anyone! Check it off, stop it, let it be... Otherwise, I agree with Daniel

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Dutch78
Expert

Here is the BigWin at last!!!!

24th Jul. 2019, at 10:03 am CEST#95
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BigWinner wrote on 07/23/2019 23:28 PM

But still I have to disagree with you on some points:


But if CS, according to their own statement, has currently blocked me due to the conversation with you and thus fulfills its (welfare) obligations (or do you think they have blocked me out of charity?) then I wonder why they have not blocked me temporarily and for safety at the latest after gambling away half of the money? Then even more so, or? If a simple conversation forces the casino to act, then even more so payment cancellations in the amount of 25,000 EUR!!!!


Hello BigWinner, even if you come from the legal field, as you write, you are unfortunately completely off the mark in the view of your case and the prospects regarding a lawsuit and its probability of success.
It would not even be admitted, that's not what I say, but my husband and he knows a little bit about it for 22 years.
Finally, there is no legal advice here, but at least this financial loss you could save yourself.

Your listed duty of care of the casino unfortunately does not apply here from my point of view.

It would have been different if you had deposited and gambled away 50000 Euros within one day, then I would have understood your objection.
But you have deposited 600 euros and lost, you have not lost 50000 euros, that money was at no time yours, as long as it was not on your bank account, that casinos are profit-oriented, is an open secret and of course they try to minimize their losses, so you were allowed to completely gamble away "your" alleged balance, but they also speculate.
Morally, of course, I see your case differently, but morality and gambling are generally mutually exclusive.




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Daniel
Elite

Here is the BigWin at last!!!!

24th Jul. 2019, at 05:34 pm CEST#96
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Dutch78 wrote on 07/24/2019 at 10:03 am: She wouldn't be approved in the first place, that's not me saying that, that's my husband saying that and he knows a tiny bit about it for 22 years.

You have a husband? Now you have taken away all my hopes



It would have been different if you had deposited and gambled away 50000 euro within one day, then I would have understood your objection.
But you have deposited 600 euros and lost, you have not lost 50000 euros, that money was not yours at any time, as long as it was not on your bank account, that casinos are profit-oriented, is an open secret and of course they try to minimize their losses, that's why you were allowed to completely gamble away "your" alleged balance, but they also speculate.
Morally, of course, I see your case differently, but morality and gambling are generally mutually exclusive.

That's how I see it too. If a player always deposits 50€ and gambles on 10 cents and then suddenly starts to Deposit in 1000€ steps, you could close the account temporarily and ask politely what is going on. Online Casinos usually do the same and the UK Gambling Commission has already imposed some high fines for disregarding this "duty of care". But to be honest, I think this is exaggerated.


"Morally" I think that casinos or the MGA and the EU regulators themselves should have a central blocking file so that players who recognize their addiction can protect themselves effectively . But that should be it with player protection. You have to be able to take the first step yourself. In my opinion, a casino cannot and should not be a substitute for daddy. Everything cannot and should not be regulated down to the last detail, because otherwise we will eventually find ourselves in a dictatorship a la North Korea.

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Dutch78
Expert

Here is the BigWin at last!!!!

24th Jul. 2019, at 05:49 pm CEST#97
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Daniel wrote on 07/24/2019 5:34 PM

You have a husband? Now you have taken away all my hopes

But I got that only after I saw in your profile that you are in a relationship


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Daniel
Elite

Here is the BigWin at last!!!!

24th Jul. 2019, at 05:55 pm CEST#98
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Dutch78 wrote on 07/24/2019 5:49 PM

I only got that one after I saw in your profile that you are in a relationship


I would have to update my profile . Since 2 months I am free again - in the true sense of the word. I am currently looking for a woman who is nice and gives me my freedom. Jealousy should then also keep within healthy limits with her.

Edit: Profile was aktuallisiert

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Anonym

Here is the BigWin at last!!!!

24th Jul. 2019, at 06:03 pm CEST#99
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So I'll put it this way;

The statement from the casino that they only pay out 5000 a month is no problem
If you win 50,000 you can withdraw 5000 a month for 10 months from the casino account, so to speak as a 2nd salary.
And hardly anyone here will probably earn more than 5000 monthly.
That the casino pays out only 5000 monthly is therefore no reason to play down the win to 0, but now no matter because the money is vezockt anyway - sad but true. ;-(

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Daniel
Elite

Here is the BigWin at last!!!!

24th Jul. 2019, at 06:09 pm CEST#100
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Gamer777 wrote on 07/24/2019 6:03 PM: So I'll say this;

The statement from the casino that they only pay out 5000 a month is yes no problem
If you win 50,000 you can withdraw 5000 a month for 10 months from the casino account, so to speak as a 2nd salary.
And hardly anyone here will probably earn more than 5000 monthly.
The fact that the casino pays out only 5000 monthly is therefore no reason to play down the win to 0, but now no matter because the money is anyway vezockt - sad but true ;-(

At CasinoSecret you can withdraw 50.000€ monthly, not 5.000€. The 5,000€ refers to the individual payouts, that is, if you win 50,000€, you have to give 10x 5,000€ for payout, but then they are paid out at the same time and in one month. Or have we missed something or are not up to date? 5.000€ per month would be really damn little.

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