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Online Casinos in general: Help Slot Lil Devil hearts have been removed

Topic created on 03rd Mar. 2020 | Page: 1 of 2 | Answers: 11 | Views: 3,782
Mikels
Hello first of all to all this is my first post and I hope you can be of help to me.

I have invested yesterday at Lapa a total of 350 € and lil devil on 0.80ct 0.60ct 0.50ct 0.40ct the hearts collected up to the penultimate because I wanted to play through the heartstopper in succession (I've copied me once at nem streamer). And when I was about to work my way up to the 0.30ct tray, the connection was interrupted. Slot reloaded and all collected hearts gone. The Live Chat says I should report to BTG, which I did and both parties tell me by increasing my game bet the hearts were removed. Funny white quite late after I had played two more betting slots to the penultimate

Neither the casino nor BTG sees itself in the responsibility what to do and my 350€ are simply gone for not. Over 3 hours has lasted the accumulation

Does anyone possibly know a solution or had the same problem?

Have played without bonus just for info.

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Timo0510
Top Member
This is a known bug at Lil Devil.Streamer have the same problem.Can not imagine what is replaced there.Will certainly booked under malfunction

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Mikels
No way to get my money or hearts back? This is simply fierce

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RiverSong
Legend

Mikels wrote on 03/03/2020 at 12:43 pm: I have invested yesterday at Lapa a total of 350€ and lil devil on 0.80ct 0.60ct 0.50ct 0.40ct the hearts to the penultimate collected because I wanted to play through the heartstopper one after the other (I've copied me once at nem streamer).

wtf...... ..you have reached in 3 hours all the hearts (are on one) on 4 bet levels? you're kidding then you've broken the game anyway, had so far for a bet level so several attempts and have not even half full

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Niroht
Experienced
Timo0510 wrote on 03.03.2020 at 14:24 clock: This is a known bug at Lil Devil.Streamer have the same problem.Can not imagine what will be replaced.Is certainly booked under malfunction

If that is known, then that is an even bigger mess. Otherwise, but everything possible is stored. It must be to be restored or?
That being said, how the hell do you manage to accumulate so many hearts? I did this once at 0.40ct spread over several sessions because I ran out of desire (bankroll). It drags like chewing gum the collecting.
So how did you do that?

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Cheeseburger
Experienced
You are just a small insignificant player for BTG. Simply avoid games from them in the future.

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BlackPanther
Amateur
Mikels you poor you I feel really sorry bro , can't imagine how it must feel...:(

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Mikels
Thorin2017 wrote on 03/03/2020 at 21:56
If this is known, then this is an even bigger mess. Otherwise, but everything possible is stored. It has to be recoverable right?
That being said, how the heck do you manage to accumulate so many hearts? I did this once at 0.40ct spread over several sessions because I ran out of desire (bankroll). It drags like chewing gum the collecting.
So how did you do that?

Played each bet in a single tab went pretty fast to be honest just left autostart on

Have me again with the Live Chat and BTG dealt with. Tomorrow a solution should be found hopefully

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BlackPanther
Amateur
keep your fingers crossed;)

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Anonym
Mikels wrote on 03/03/2020 at 23:53
Played each mission in a single tab went pretty fast to be honest just left autostart on

Have once again dealt with the Live Chat and BTG. Tomorrow a solution should be found hopefully

that's where the problem is. If you run the game in multiple tabs at once then there is a Risk of losing all hearts.
Unfortunately I don't know why that is. But in most casinos it is not a violation to run the game in different tabs.

The streamers I follow did not get any compensation. Maybe something has been done about the error in the meantime. Good luck!

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