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Online Casinos in general: HELP! NETBET Closes account and does not pay out 1400€. (Page 3)

Topic created on 24th Jun. 2020 | Page: 3 of 3 | Answers: 26 | Views: 6,476
Latino
Experienced
His mistake, but that could have been avoided if the casinos would match the master data right at registration. But who wants to avoid problems in advance...

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Moneymeka888
Visitor
When I read this, I almost get the impression that you are on the side of the casinos

Striking also that no one on my post with the AGB' s of NetBet in detail goes....

Since my third eye of truth is quite attentive here

But I can imagine anything in this online casino world

That review sites, forums, the MGA all work together like a cog as long as the money flows.

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Latino
Experienced

When I read this, I almost get the impression that you are on the side of the casinos.

That's nonsense, but we are also not automatically on your side.

Can it be that you have used the bonus with the Deposit in the start thread? If you have now also used a bonus at that time falls under Bonus abuse and then the following part of the terms and conditions would apply
"If NetBet has reasonable grounds to believe that the Player has committed or attempted to commit any fraud, NetBet reserves the right to cancel any transaction pertaining to it, without prejudice to any other action."

While I can understand the bitterness, it is in accordance with the stated terms and conditions (if you used a bonus) and the MGA certainly doesn't help there.

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Moneymeka888
Visitor
I am not bitter.

I have not played with any bonus 2 days ago nor with this supposed account in 2015.

I do not think anything about it.

And the T&C say if not intentionally cheated, the money is transferred to one of the two accounts.

So it's a clear case.

That is a very bad scam. And if one really makes the effort to read the ABG thoroughly, the NetBet support does not like it either.

I keep you up to date.

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Sprengsatz
Experienced
Ultimately, you have no chance anyway. I also see it as an impertinence that the registration has worked at all, if there is already an account that is banned. Disregard of the player protection. And as you say, if the Deposit would be gone, they would not have refunded.
Let's hope for the German licenses next year. In and of itself I had but no problems with Netbet. Already 2x Sunday free spins paid out.

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wettibernd
Expert
I also wonder why the casinos do not simply check when registering for double account, so name, address and e-mail. That would be really not the world, just as every casino would have to be obliged to install such a tool that the player can not make a bonus violation. I think times then we would have a good 80% fewer complaints in the forum.

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Packleader
Rookie
wettibernd wrote on 25.06.2020 at 10:20 am: I also wonder why the casinos do not simply check when registering because of double account, so name, address and e-mail. That would be really not the world, just as each casino would be required to install such a tool that the player can not make a bonus violation. I think times then we would have a good 80% fewer complaints in the forum.

Why would they do that?
Then they would earn less money. If it is clear from the beginning, ahhh he already had an account we tell him now, they would cut into their own flesh.
The way they do it is much better
Let's let him pay in, because we don't have to pay him anything either way. If he loses it fits anyway, if he wins we refer to the terms and conditions
With the bonus conditions it is exactly the same. If you block games or functions from the beginning then you can no longer make mistakes and the bonus conditions would be invalid. It all makes sense and is a scam.

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