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Online Casinos in general: HELP! NETBET Closes account and does not pay out 1400€. (Page 2)

Topic created on 24th Jun. 2020 | Page: 2 of 3 | Answers: 26 | Views: 6,551
Moneymeka888
Visitor

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 06:35 pm CEST#11
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So, you're telling me, when you sign up somewhere. And logs off by itself quite correctly. 5 years later logs back in, the correctly closed account from 2015 is considered a second account.

Well then, I'm through with this online playing. Too much headache.

Have called in the MGA and UK authorities. Let them sort it out.

Best regards

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derzweifel
Experienced

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 06:43 pm CEST#12
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One account per person is allowed, it is actually in all terms and conditions. You should have reopened your old account to play there

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Moneymeka888
Visitor

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 06:55 pm CEST#13
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4.5 A Player can only possess one Account with NetBet, and NetBet reserves the right to close all multiple Accounts that are open under the same name or connected to the same person. If a person has opened multiple Accounts, NetBet will have the right to take any action permitted under these Terms and Conditions, including that NetBet may credit the first Account that the Player opened with NetBet with the balances from the other Accounts that would have been closed. If NetBet has reasonable grounds to believe that the Player has committed or attempted to commit any fraud, NetBet reserves the right to cancel any transaction pertaining to it, without prejudice to any other action.




Here are the terms and conditions of NetBet

"NetBet may credit the first Account that the Player opened with NetBet with the balances from the other Accounts that would have been closed."

Was not suggested to me as an option either.

Really lousy behavior.

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gamble1
Icon

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 07:20 pm CEST#14
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Moneymeka888 wrote on 24.06.2020 at 18:15: Remains the question whether the account actually belonged to me and why if it was closed correctly according to the statement 2015, stands as a second account?

Take me now not angry but the name that the casino has given you from the account of 2015 and the fact that you knew about the renaming leaves almost no doubt that it was not your account

To the problem it depends mostly on why the account was closed and when you ask to close an account forever, most casinos book it as Gambling addiction because otherwise in theory a permanent closure makes no sense

Therefore, as sorry as I am casino is in the right

PS: A permanent lock is never bound to a date that would have come to you even in 10 years this can be lifted in the best cases with an explanation to support

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Moneymeka888
Visitor

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 07:26 pm CEST#15
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Yes, you write assume: Pure speculation, you can log out no matter where and how you want, quite correct.
Just like with a checking account. If you come back to the bank a few years, but also no problem


Fact is here: There is only 1 active account.

The whole thing has already method and would not be so, if I had lost beautiful, then the account would still be open until the Saint Never-never-day.

We all know here how the drill works.

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Jenn-R
Expert

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 07:26 pm CEST#16
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Moneymeka888 wrote on 24.06.2020 at 18:35: Have the MGA and British authority on. Let them sort it out.

What is there to clarify ?
If you submit this to them is the same clarified miz the info namely double account away waste of time for the mga

Unfortunately, bad luck 🤷♀️

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Moneymeka888
Visitor

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 08:41 pm CEST#17
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Update

It gets even better

Not only that my 1200€ win is denied to me

No, so that the stupid player also gets his promised bet of 200€ back, he should now also go through the whole KFY procedure although his account is locked.

Without KFY not even the stake as promised back. And there need me here no one with money laundering come. The Deposit by credit card can simply be canceled

These honorary people also want the last cent.

So, please stay away from Netbet. I think if you do some research on the Internet and read the experiences of others, you will agree with me.

Best regards!

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Jenn-R
Expert

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 08:58 pm CEST#18
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Huh? But that's all quite normal 😂
You have also made the mistake lel

Sure you're disappointed now but as I said that runs everywhere so jtz you do not need to let out his unjustified anger here at the Provider lel

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Falko
Icon

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 08:58 pm CEST#19
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Moneymeka888 wrote on 06/24/2020 at 8:41 PM: Update

It gets even better

Not only that my 1200€ win is denied to me

No, so that the stupid player also gets his promised bet of 200€ back, he should now also go through the whole KFY procedure although his account is locked.

Without KFY not even the stake as promised back. And there need me here no one with money laundering come. The Deposit by credit card can simply be canceled

These honorary people also want the last cent.

So, please stay away from Netbet. I think if you do some research on the Internet and read the experiences of others, you will agree with me.

Best regards!

With the casino jungle on the Internet, it is not easy, after several years to know where you have already played and where not. Since one would have to make a bookkeeping. Could have at least set the system so that one is recognized and rejected at a repeated registration. Did you have the same home address and email as you had given now? In some casinos is so that the one recognize, a double registration is thus impossible and you can not get into such trouble that you have now here.

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masstube
Experienced

HELP! NETBET Closes account and does not pay out 1400€.

24th Jun. 2020, at 09:28 pm CEST#20
1 Like

Liked this post: Avatar von Jenn-R Jenn-R
So ultimately NetBet in the right now you know at least the reason and can avoid NetBet. And if that was a reason for you to stop gambling NetBet has even done you a favor:)

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