Online Casinos in general: Help - N1 confiscates wins in the amount of 30k (Page 8)

Simon12345 wrote on 02/17/2020 at 5:36 pm: Reply ask gambler

Your complaint has been rejected due to following reason:
Upon reviewing your complaint we found out that the issue is referring to possible violation and/or not adhering to of one or more of the casino and/or bonus terms.Please keep in mind that in case of a violation of the casino and/or Bonus terms and regardless of the fact whether you consider these terms as fair or not, AskGamblers Complaints Team is unfortunately unable to help you since we are adamant in our position that once set in place and accepted, all the particular rules should be duly respected and followed. All matters concerning the fairness of a particular casino and/or bonus term/s you could address directly to the relevant regulatory body which is the only authority legally empowered to review such matters, commit relevant investigation and force subsequent changes if any irregularities have been found.
For your convenience, please find below the relevant term which you agreed and accepted upon joining the casino and which unfortunately you violated and/or not adhered to:
"USE OF PLAYER'S ACCOUNT
Each player can create only one personal players account per person, household address, email address, telephone number, IP and shared computer. Creating multiple user accounts by a player will lead to termination of the accounts and confiscation of any gained winnings and active bonuses. The player should register personally. The player shall not provide access to his user account or allow using the Website to any third party including but not limited to minors."
Source: https://www.n1casino.com/terms-and-conditions

If you have any questions, you may contact us at support@askgamblers.com or learn more about AskGamblers complaints

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Simon12345 wrote on 02/17/2020 at 17:44 PM
what was pogg again?

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Kleinkariert wrote on 17.02.2020 at 17:53
First calm down, try it at Casinomeister there you have the best chances from Affiliate side. Best to open a PAB there and wait, once you have the PAB running you are not allowed to communicate anything until it is closed. It is one of the better arbitration systems.

ThePogg is another affiliate site and also very well known, but nowhere near as <stark>Casinomeister. Please don't send the complaint to every corner at the same time, it doesn't speed up anything. The MGA as a last step because that will probably help the least. They used to be known for simply forwarding the casino's answer or their T&Cs with copy & paste.

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Gammler80 wrote on 17.02.2020 at 18:00: Times a very stupid question that probably does not apply here, but what happens in the case of the same residential address, so for example an apartment building or a high-rise. Is there no difference made just because you actually have an identical residential address.it could be in such cases but quite stupid misunderstandings that do not come to mind at first.excuse my ignorance.

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MarcT22186 wrote on 02/17/2020 at 18:05
You can actually state it that way in casinos. Caro had exactly such a case the other day. Should be somewhere under complaints, I think

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MarcT22186 wrote on 02/17/2020 at 17:57
ThePogg is the official regulation used by mga for N1
How is CM supposed to be stronger there? N1 only has to make a statement to ThePogg, only right to submit the data!?

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Kleinkariert wrote on 17.02.2020 at 18:38
He's not doing anything wrong with either though, N1 has some status with CM and there is a good arbitration system there which I think is pretty strong. If N1 doesn't speak out there they lose their Accredited status among other things which I think already has some value. Similarly, why should a casino that is listed here GJ write anything. One does not want out of the list and just CM is a very large and well-known affiliate.

With ThePogg, however, I have little info on how good arbitration is there. But they take up to 90 days and an average of 30 days was my last knowledge. My main message should rather be that he should not trigger anything everywhere but only one after the other.

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