Online Casinos in general: Help - N1 confiscates wins in the amount of 30k (Page 34)

2fast4uall wrote on 06.03.2020 at 17:11: Juten Tach.

I would like to share with you briefly my experience with the exact same problem.

I claimed the 500% bonus from N1 on 12/30/2019. Have then finished venturing and still had 900€ on the clock. Have the 900 then want to pay out and this was denied due to the known "error" of the casino, I would have multiple accounts on an IP blah blah. I've become really angry with them, have the also partly "insulted", what they would have for a crappy system, etc

I then contacted the MGA, but they couldn't really help me either. I was very disappointed with them. They wanted to redirect me to thepogg.com and made no effort to help me in any way.

Oh well. Since I had already written off the money, I closed my account with N1

Sometime last week I was lying in bed thinking to myself: How stupid are you? That's 900€ dammit. Do something about it.

No sooner said than done. I went back to N1 Livechat and reactivated my account. This happened within 2 days. When the account was open again, I wrote a mail to the VIP manager of the casino. Before that I did the following:

I had my Internet Provider confirm that my Internet connection has a dynamic IP.

With this knowledge and the e-mail confirmation of my provider, I wrote the mail to N1 and told them that I have just this dynamic IP and it can therefore be that several accounts run on one IP, if my router has just exactly the same IP, which I used for the bonus offer, now attributed to another user. Quite unlikely, but theoretically possible.

Well.....today I got the answer from N1

Dear Florian,


Considering the information you provided, your credit has been restored by decision of the administration.
Please let me know if there is anything I can assist you with.

Wish you good luck and have a nice day!

--
Kind regards,
Amanda Gilbert


I really thought I'm going to die. The money was actually already back in the account, I requested the payout, this was confirmed within 2 minutes.

I can really only advise: Stay persistent and try everything to get your money.

PS: The absolute cool thing is still: They have me, after the have rejected the bonus, the 50€ from the Deposit credited again. I cashed it out immediately at the time. Thus, my net profit is 900 € and not 850 €, because they have credited me the 900 completely.

LG Flo

This post has been translated automatically

2fast4uall wrote on 06.03.2020 at 17:11: Juten Tach.

I would like to share with you briefly my experience with the exact same problem.

I claimed the 500% bonus from N1 on 12/30/2019. Have then finished venturing and still had 900€ on the clock. Have the 900 then want to pay out and this was denied due to the known "error" of the casino, I would have multiple accounts on an IP blah blah. I've become really angry with them, have the also partly "insulted", what they would have for a crappy system, etc

I then contacted the MGA, but they couldn't really help me either. I was very disappointed with them. They wanted to redirect me to thepogg.com and made no effort to help me in any way.

Oh well. Since I had already written off the money, I closed my account with N1

Sometime last week I was lying in bed thinking to myself: How stupid are you? That's 900€ dammit. Do something about it.

No sooner said than done. I went back to N1 Livechat and reactivated my account. This happened within 2 days. When the account was open again, I wrote a mail to the VIP manager of the casino. Before that I did the following:

I had my Internet Provider confirm that my Internet connection has a dynamic IP.

With this knowledge and the e-mail confirmation of my provider, I wrote the mail to N1 and told them that I have just this dynamic IP and it can therefore be that several accounts run on one IP, if my router has just exactly the same IP, which I used for the bonus offer, now attributed to another user. Quite unlikely, but theoretically possible.

Well.....today I got the answer from N1

Dear Florian,


Considering the information you provided, your credit has been restored by decision of the administration.
Please let me know if there is anything I can assist you with.

Wish you good luck and have a nice day!

--
Kind regards,
Amanda Gilbert


I really thought I would never get it back. The money was actually already back in the account, I requested the payout, this was confirmed within 2 minutes.

I can really only advise: Stay persistent and try everything to get your money.

PS: The absolute cool thing is still: They have me, after the have rejected the bonus, the 50€ from the Deposit credited again. I cashed it out immediately at the time. Thus, my net profit is 900 € and not 850 €, because they have credited me the 900 completely.

LG Flo

This post has been translated automatically

2fast4uall wrote on 06.03.2020 at 17:11: Juten Tach.

I would like to share with you briefly my experience with the exact same problem.

I claimed the 500% bonus from N1 on 12/30/2019. Have then finished venturing and still had 900€ on the clock. Have the 900 then want to pay out and this was denied due to the known "error" of the casino, I would have multiple accounts on an IP blah blah. I've become really angry with them, have the also partly "insulted", what they would have for a crappy system, etc

I then contacted the MGA, but they couldn't really help me either. I was very disappointed with them. They wanted to redirect me to thepogg.com and made no effort to help me in any way.

Oh well. Since I had already written off the money, I closed my account with N1

Sometime last week I was lying in bed thinking to myself: How stupid are you? That's 900€ dammit. Do something about it.

No sooner said than done. I went back to N1 Livechat and reactivated my account. This happened within 2 days. When the account was open again, I wrote a mail to the VIP manager of the casino. Before that I did the following:

I had my Internet Provider confirm that my Internet connection has a dynamic IP.

With this knowledge and the e-mail confirmation of my provider, I wrote the mail to N1 and told them that I have just this dynamic IP and it can therefore be that several accounts run on one IP, if my router has just exactly the same IP, which I used for the bonus offer, now attributed to another user. Quite unlikely, but theoretically possible.

Well.....today I got the answer from N1

Dear Florian,


Considering the information you provided, your credit has been restored by decision of the administration.
Please let me know if there is anything I can assist you with.

Wish you good luck and have a nice day!

--
Kind regards,
Amanda Gilbert


I really thought I would never get it back. The money was actually already back in the account, I requested the payout, this was confirmed within 2 minutes.

I can really only advise: Stay persistent and try everything to get your money.

PS: The absolute cool thing is still: They have me, after the have rejected the bonus, the 50€ from the Deposit credited again. I cashed it out immediately at the time. Thus, my net profit is 900 € and not 850 €, because they have credited me the 900 completely.

LG Flo

This post has been translated automatically