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Online Casinos in general: Help - N1 confiscates wins in the amount of 30k (Page 21)

Topic created on 16th Feb. 2020 | Page: 21 of 40 | Answers: 390 | Views: 114,932
sigi36
Amateur

Julian wrote on 21.02.2020 at 14:25
Spinia is therefore a white label casino of N1 Interactive Limited.

In such cases we abstain not out of malice or because we do not care about the problems of the users, but simply because unfortunately our hands are tied.
After all, we cannot exert any pressure on a casino that is not listed with us.

listed or not,

you have because of the experience, it would still have been nice to get in touch with the MGA and to describe the case roughly, just because of English/German there you are certainly better on it and they know you already.

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Julian
Elite
sigi36 wrote on 21.02.2020 at 15:22

lISTED OR NOT,

you have because of the experience, it would still have been nice to get in touch with the MGA and to describe the case roughly, just because of English/German there you are certainly better on it and they know you already.

We also have no direct contact with the MGA, so we can not be particularly helpful even in such cases.
The MGA is incidentally also no matter whether you come from a comparison site / is an Affiliate or just a normal player is,
each complaint carries the same weight and will not get more or less attention as a result.

Should a user need help translating into English, we will of course always try our best to find the time to do so. - If needed, the thread creators should therefore simply contact us via Communicator





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gamble1
Icon
julian that is not meant to be a criticism I think you do a great job even in sometimes tense situations but has Daniel not even managed in a case where it was also about a lot of money the then TE very strong to stand by? He has him but I think also assured any support he needed to come to his right?

Should I just stand on the hose or something wrong to assign sorry for it had just so in the back of my mind

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Falko
Icon
I think this is a very explosive topic, which you can not simply sweep under the table. Playing in the online casino on the road with the cell phone and at home on the PC via the router, casinos can evaluate this as a violation, is now here still the open question. Nothing else has done the TE and has now violated the terms and conditions. Since everyone must now live with the concern if it should come times to a larger payout, the casinos could refuse the payouts if the one on the one hand you should have played via his cell phone and on the other hand at home on the PC via the Wlan there.

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Simon12345
Amateur
Good evening everyone - wow what a lively discussion in the last few hours. Thank you all and why Marc is so freaked out today I do not know - I can only say via communicator he was really very helpful to me and he has technically really clue. He explained a lot to me
It would be good if his ban is lifted


I also think it's about my core problem - it was played fairly from my side and yet the casino has with large wins probably loose the possibility to rely on the "Duplicate Account" number and I find this very problematic. It simply destroys trust

With my deposits at N1, the argument never came 🤨😃

In the meantime, I have already heard back from a German law firm in Malta that are specialized
I keep you further up to date...

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Kleinkariert
Expert
Simon12345 wrote on 21.02.2020 at 18:14: Good evening everyone - wow what a lively discussion in the last hours. Thank you all so much and why Marc was so freaked out today I don't know - I can only say via communicator he was really very helpful to me and he really knows his stuff technically. He explained a lot to me
It would be good if his ban is lifted


I also think it's about my core problem - it was played fairly from my side and yet the casino has with large wins probably loose the possibility to rely on the "Duplicate Account" number and I find this very problematic. It simply destroys trust

With my deposits at N1, the argument never came 🤨😃

Meanwhile, I have already heard back from a German law firm in Malta that are specialized
I'll keep you up to date...

You should not rush and pull out all the stops at once, when CM realizes that thePogg and another side are working on it, they no longer want. Now they all write with N1, but you should first contact only one of them. And now still to the lawyer?

Please do not ignore the advice and go on a blind hunt. I hope you get the money and show it to this dirty club. But you must act wisely and calmly. It has been so many times that a user has rushed everything and then the case only got worse. A solution through the affilaite sites can take several weeks, so quick results are not to be expected. Especially with high sums like 30 000 €.

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Silence
Amateur
It is sad that there has to be a solution at all for money that has been won in the correct way.

Normally, you would have to pay out the money in casinos when you win, claim the money back from the casinos that was deposited + keep what you won.

Chargeback by bank


Too bad that such a thing does not work but would be funny to see how cheaters are cheated ...

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Simon12345
Amateur
Good morning everyone,

So today I had a decent chat conversation for the first time.

Starting was another problem from 13.2. when an immediate transfer was debited but not booked by N1 and I was told they were sorry and in a few days the Deposit would then be booked. But it did not happen


Now I have contacted the Live Chat today because of this problem and the confiscation of last Saturday was also addressed. The chat partner knew about the incident and spoke to me unasked that the casino will review the process again and I will soon receive an email

Evtl turns without going to court everything again to the good for me

Otherwise, nothing changes in my resolution that I will fight through it if necessary...

Casinomeister has already rejected with reference to clear evidence. Now only pogg and Guru is still pending.

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G****e
MarcT22186 wrote on 02/21/2020 at 06:56 PM
They will 100% mark the account as SE and if it goes stupid report it to the central blocking file in 2021...


--- Insults removed ----

Insulted me? 😂 You're a cutie 😂

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bruffl
Expert
Simon12345 wrote on 02/22/2020 at 08:34: Good morning everyone,

So today I had a reasonable chat conversation for the first time.

Outgoing was another problem from 13.2. when an immediate transfer was debited but not posted by N1 and I was told they were sorry and in a few days the Deposit would then be posted. But it did not happen


Now I have contacted the Live Chat today because of this problem and the confiscation of last Saturday was also addressed. The chat partner knew about the incident and spoke to me unasked that the casino will review the process again and I will soon receive an email

Evtl turns without going to court everything again to the good for me

Otherwise, nothing changes in my resolution that I will fight through it if necessary...

Casinomeister has already rejected with reference to clear evidence. Now only pogg and Guru is still pending.

I would assume, if the casino now still pays out, cut themselves into their own flesh.
Then it is obvious that they wanted to cheat...

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