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Online Casinos in general: Help - N1 confiscates wins in the amount of 30k (Page 18)

Topic created on 16th Feb. 2020 | Page: 18 of 40 | Answers: 390 | Views: 114,926
Anonym
Oh well see that all not so tight, pack beats pack gets along, I'm glad that Marc here in the forum gives his knowledge to us, and we want to be honest, Matthias and Marc understand each other but quite well, is just times a Schitt day today

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Anonym
Finally some action here again

i agree with MarcT in many things about the streamers and the protection of minors but with the SE he is wrong this time^^

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Jubla2014
Top Member
Servus!

But you can not generalize!

I had criticized a casino last year via mail, for many reasons!
Constantly the bonus guidelines were changed without informing the loyal customers about it!
Sometimes a withdrawal took 5 minutes, sometimes 3 days, always on a withdrawal method, namely e-wallet!
The casino apologized and vowed to improve!
But unfortunately nothing has changed at all!
Thereupon I closed my account!
I received a message asking me to tell you why I made this decision, which is incomprehensible to you!
I answered this very detailed and factual!
You respected that! Not a word about Gambling addiction or problem gambling!

Everyone has the opportunity to define his game exactly, ie betting limit, Deposit limit, etc..

Of course, you are not exactly pleased when a player wants to close his account!
Some react angrily and hysterically, accuse you of undisciplined gambling or potential gambling addiction, others handle this very seriously and competently!

You have to differentiate that!

Have a nice day and Great Week-End!

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MarcT22186
Expert
Quckie wrote on 21.02.2020 at 10:04 am: Finally some action here again

i agree with MarcT in many things about the streamers and the protection of minors but with the SE he is wrong this time^^

In what way? Self-exclusion is self-exclusion, account deactivation would be something else - but N1 does not offer that at all.
The central file, which is to be introduced in 2021, contains ANY kind of self-exclusion

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MarcT22186
Expert
Jubla2014 wrote on 21.02.2020 at 10:06 am: Servus!

But you can't generalize that!

I had criticized a casino via mail last year, for many reasons!
Constantly the bonus guidelines were changed without informing the loyal customers about it!
Sometimes a withdrawal took 5 minutes, sometimes 3 days, always on a withdrawal method, namely e-wallet!
The casino apologized and vowed to improve!
But unfortunately nothing has changed at all!
Thereupon I closed my account!
I received a message asking me to tell you why I made this decision, which is incomprehensible to you!
I answered this very detailed and factual!
You respected that! Not a word about Gambling addiction or problem gambling!

Everyone has the opportunity to define his game exactly, ie betting limit, Deposit limit, etc..

Of course, you are not exactly pleased when a player wants to close his account!
Some react angrily and hysterically, accuse you of undisciplined gambling or potential gambling addiction, others handle this very seriously and competently!

You have to differentiate that!

Have a nice day and Great Week-End!

So we can discuss! But this is a classic deactivation. However, since the beginning of 2019, N1 no longer has this, but only the typical self-exclusion

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Jubla2014
Top Member
Be so good and explain this to me please!

If it's possible for you without calling me an egghead, ok?

Must admit, with your statement "keyboard hero" you made me laugh!

So, come on!

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MarcT22186
Expert
Jubla2014 wrote on 02/21/2020 at 10:12 am: Be so good and explain this to me please!

If it's possible for you without dubbing me an egghead, ok?

Must admit, with your statement "keyboard hero" you made me laugh!

So, come on!

What exactly? The difference between disabling and self-exclusion?

The best example is the UKGC, which will be the model for the situation that applies here:

In the classic deactivate, your account in the casino in question is frozen indefinitely. Here, no info is transferred to the central office!

In the case of self-exclusion, this affects ALL accounts, depending on the applicable license. If a SE is carried out, this is transmitted to the central office and ALL accounts, regardless of which group are closed immediately. You have no chance to play in a casino under the license

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upola
Legend
This means that I can no longer play at any casino with a Malta license?

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Jubla2014
Top Member
Ok, I got that!

Then please explain the following to me:

SE at Spinia, Betchan and Betamo!

Why was I able to gamble at Live.Casino, Slotwolf Casino and Paradise Casino until yesterday?
Same group, same license, etc.!

The 3 SE of the above within a period of 9 months!

At the 3 below I could continue to Deposit and withdraw without any problems!

I do not understand!

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Anonym
I have not sooo much idea as Marc, but that makes sense to me the way Marc explains it, even I understand as an old dodderer

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