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Online Casinos in general: Help Gammix Casino - Player account locked (Page 2)

Topic created on 15th Feb. 2022 | Page: 2 of 12 | Answers: 116 | Views: 28,803
Krabbenburger
Experienced
Caro wrote on 15.02.2022 at 15:41: Hi tobinho1899, unfortunately I can't help you because we don't have a contact person for the casino... but what I find strange is that you haven't received any email or info about the block...please also check your spam folder. The casino can not just block your account, especially you are already verified. So you must have received some info

Did you maybe ask too many times how long they need to transfer the money and said that you need the funds quickly to pay bills etc.? I just had that happen the other day and the player account was suspended as a result, for the same/similar reason as yours

I would definitely wait until the end of the week, Gammix are not the fastest (as we have all witnessed), but they definitely pay out.

Greetings Caro

You have several Gammix casinos listed . Why is there no contact person for flamingcasino ?
Are Gammix casinos whitelabels ?

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Krabbenburger
Experienced
tobinho1899 wrote on 02/15/2022 at 15:45
Krabbenburger, I have always played without bonus. I always do it that way.

Sorry, my mistake, misread .
Then there is no reason why you should not get your money .
I would first wait (even if it's hard) what comes from them before I contact the MGA.
Fingers crossed that you get your money.
The way the casino is dealing with you is just underground.

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CashOut
Experienced
They are not allowed to block you, what a nonsense
I would go against it with a lawyer, they just want to keep the money

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Krabbenburger
Experienced
The best order if they don't pay (wait 7 days until you know what's going on)
Complain to casino portals (Casino Guru, Casinomeister, Askgamblers or the ADR mentioned in the terms of the casino.
Only then contact the MGA (without ADR complaint they do nothing).
If all this nix brings lawyer in Malta.
But as I said first wait and see.

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tobinho1899
Amateur
Yes, the funny thing is that they blocked me because of Responsible gaming policy, which I have never ordered at any gammix casino. Normally I would not have been able to Deposit and log in from the beginning.

This really makes you crazy, the sick thing is they still advertise with my name and win on their site.


With the win my daughter would finally have the opportunity to have an easier life, that's the sad part of the story.

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CashOut
Experienced
Has there ever been such a case that the casinos themselves decide to block someone?
That would be paternalism. Sorry because I would go so times of hard and make it clear that they do not have the right to do so

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tobinho1899
Amateur
Yes I hope that I just get my money. The whole thing shows one but once again that online gambling is nonsense, once you win something you have to fear that you do not get his win.

and really help you do not get there, the casinos do what they want.

probably I may end up with a lawyer rumärgern.

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tobinho1899
Amateur
Caro wrote on 15.02.2022 at 15:41: Hi tobinho1899, unfortunately I can't help you because we don't have a contact person for the casino... but what I find strange is that you haven't received any email or info about the block...please also check your spam folder. The casino can not just block your account, especially you are already verified. So you must have received some info

Did you maybe ask too many times how long they need to transfer the money and said that you need the funds quickly to pay bills etc.? I just had that happen the other day and the player account was suspended as a result, for the same/similar reason as yours

I would definitely wait until the end of the week, Gammix are not the fastest (as we have all witnessed), but they definitely pay out.

Greetings Caro

Caro, don't you have a contact person who takes care of gammix in general?

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gamble1
Icon
tobinho1899 wrote on 02/15/2022 at 16:34
Caro, don't you have a contact person who cares about gammix in general?

With the Gammix group there is no central point of contact all act separately from each other that should be the problem

To your actual problem I can only explain it to me so that you have attracted attention by unusual bets or gameplay and just to protect you the account was locked

In any case, this is not a reason to withhold your money but that is not currently at issue at all so keep calm even if it's hard they have to tell you what's going on and with the amount I would actually take a lawyer in the last instant in case of the cases

Keep your fingers crossed for you and your family that the money arrives quickly

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tobinho1899
Amateur
What is also exciting is what is written in the GTCS:

2.24. GAMMIX LTD reserves the right to refuse or close any account at its sole discretion, but all contractual obligations already entered into by GAMMIX LTD shall be honored accordingly without prejudice to any legal rights GAMMIX LTD may have.

6.4.1 Any self-exclusion request will only apply to the brand of which you are currently a member and will not include any other websites operated by us. Please notify us if you wish to be excluded across all brands.


I haven't had any of them ban me at any other casino, nor have I had them ban me across brands,

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