Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Help Gammix Casino - Player account locked

Topic created on 15th Feb. 2022 | Page: 1 of 12 | Answers: 116 | Views: 27,995
tobinho1899
Amateur
Hello,

i have played yesterday and today at the casino flamingcasino.com, the group Gammix and brought about 29,000€ to the payout.

Since this morning I can no longer log in, the support said I was banned for fear of gambling addiction.

I asked about my withdrawals, they were in process, and my account verified.

What should I do now? Should I contact the MGA? Or wait and see? Sorry am so nervous about the win, we have a disabled daughter at home, with the money we could finally remodel.

Edit from Caro: Title adjusted

This post has been translated automatically

RiverSong
Legend

tobinho1899 wrote on 15.02.2022 at 08:39 clock: Moin, have on guess your casino times tested, really sick session had yesterday. Do I get the money paid out? In the chat was said I'm verified and after 48 hours it goes off.

describe your sick session or do you think it is not justified from the oc?

This post has been translated automatically

Anonym
tobinho1899 wrote on 02/15/2022 at 14:40: Hello,

i have played yesterday and today at the casino flamingcasino.com, the group Gammix and brought about 29,000€ to the payout.

Since this morning I can no longer log in, the support said I would have been locked out of caution against gambling addiction.

I asked about my withdrawals, they were in process, and my account verified.

What should I do now? Should I contact the MGA? Or wait and see? Sorry am so nervous about the win, we have a disabled daughter at home, with the money we could finally remodel.



Gw be happy and wait another 3 days

This post has been translated automatically

tobinho1899
Amateur
Ran so that I had a big hit and was at 8,000 € then I continued to play with spins on 30-40 € so I could play my way up.

Stand also on the side with the top winners.

Why my account was closed I do not know, that was not from me! Have now just worried that I do not get the money. But they can not let me Deposit all the time (just under 1000.00 €) and if I win, say ne we do not give your money out

This post has been translated automatically

Krabbenburger
Experienced
tobinho1899 wrote on 15.02.2022 at 15:05: Ran so that I had a big hit and was at 8,000 € then I played further with spins on 30-40 € so I could play myself up.

Stand also on the side with the top winners.

Why my account was closed I do not know, that was not from me! Have now just worried that I do not get the money. But they can not let me Deposit all the time (just under 1000.00 €) and if I win, say ne we do not give your money out


Have you played without a bonus?

This post has been translated automatically

tobinho1899
Amateur
Yes I have not used a bonus. What can I do to get to the people? Can the forum help?

So if the money does not come for me and my family would really a world collapse

This post has been translated automatically

tobinho1899
Amateur
Again the support in the chat, this says again something else that my account must be verified.

The employee before said that the payout is already being processed. What should I do now, write to the MGA? I have collected everything.

This post has been translated automatically

Caro
Expert
Hi tobinho1899, unfortunately I can't help you because we don't have a contact person for the casino... but what I find strange is that you haven't received any email or info about the block...please also check your spam folder. The casino can not just block your account, especially you are already verified. So some info you must have received

Did you maybe ask/ask too many times how long they need to transfer the money and said that you need the funds quickly to pay bills etc? I just had that happen the other day and the player account was suspended as a result, for the same/similar reason as yours

I would definitely wait until the end of the week, Gammix are not the fastest (as we have all witnessed), but they definitely pay out.

Greetings Caro

This post has been translated automatically

tobinho1899
Amateur
Hi Caro,

no I have not received an email neither from Gammix nor from the casino!

No I have not asked at the withdrawal how long it takes

But you would also say that they definitely have to pay out? Deposit also went without any problem.

What can you recommend to me if they get in the way? Gammix, first write directly and then the MGA? Lawyer?

Greetings and thank you!

This post has been translated automatically

tobinho1899
Amateur
Krabbenburger wrote on 02/15/2022 at 15:44
Hi Tobino
I hope you have not bet more than 5€ per round when the bonus was active or the turnover conditions were not yet met ?

Krabbenburger, I have always played without bonus. I always do it that way.

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 05:25 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately