Help, Cosmicslot1.co has deactivated my account

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flaschenposter wrote on 02.12.2023 at 18:18:

sorry - no offense! - but the whole thing sounds a little bit like "internet driving license??? - maybe someday, when I can ride a tricycle without an accident. Maybe...".

of course they don't want to pay (you certainly don't pay taxes voluntarily/joyfully either!). But by breaking their rules, you're also making it as easy as possible for them.

With reputable companies, it's no problem to simply click on "Terms and conditions/AGB READ AND ACCEPTED". What about the fact that this could sometimes be problematic with, let's say, "semi-shady Caribbean online casinos"? Sorry, but you could probably think about it yourself.

And to be honest: they are even accommodating enough to refund your bet. Unfortunately, you can't even chalk the whole thing up to having paid for it!

You could have tried to get the money back not from goodwill, but with an email from the consumer advice center. Or by sending two 2-meter cabinets from InkassoMoscow (or similar) on a tourist flight to the Caribbean...

Why so mad? Your passive aggressive comment suggests that you're pretty frustrated. Maybe you work at Cosmicslot and that's why you're reacting in such a personally offensive way 🤭

In any case, I wish you a Speedy recovery, it's easier to get through life in a friendly manner. On that note, adios 🙂

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Help, Cosmicslot1.co has deactivated my account

3rd Dec. 2023, at 01:16 pm CET#16

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gamble1

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Forum posts: 6.393 Member since: 21.04.2019

4th Dec. 2023, at 02:49 am CET#17

I haven't read through everything and if someone has already written it, just ignore it, but that's usually the case:

The same IP in the household as well as public or mobile data and/or the same devices are put in the double account drawer at many casinos

Makes it a Risk game in a large high-rise building and in the same household too Why they gave you a different name I have no idea but I strongly suspect it's because you and your girlfriend used the same cell phone with different accounts

This means that it is not a double account, but some casinos even prohibit multiple accounts in the same household without asking in the chat beforehand whether it is allowed when using Bonuses etc. twice and if this is also written in the terms and conditions I would rather play it safe because no matter what the real reason is in the end you have most likely broken a rule and therefore the casino is unfortunately in the right

And again as an urgent warning "No matter how nonsensical and simple it seems in your mind, play it safe and look at the terms and conditions otherwise you will give them 1000 free reasons not to have to pay"

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