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Online Casinos in general: Hands off Surfcasino.com !

Topic created on 13th Oct. 2019 | Page: 1 of 1 | Answers: 8 | Views: 2,126
xeyn1312
Rookie

Hands off Surfcasino.com !

13th Oct. 2019, at 10:52 pm CEST#1
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Good evening, After I have seen a few hours ago the bonus from Surfcasino, I have also shared it with my girlfriend. She then just had more luck than me this afternoon and has had 5 Scatter on DoA2 on 0.45 ct, were 1,250 euros.
These you wanted to pay out of course directly, but after she had made the request, her account was blocked. When she contacted the Live Chat, she was told that she had violated the casino rules.
However, we both use different phones, do not live together and are not married.
The only thing we both use on the road is the Unitymedia Wifispot. Can the casino really cancel the win and block the account because of this shared use?

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Maexis
Rookie

Hands off Surfcasino.com !

14th Oct. 2019, at 07:10 am CEST#2
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Moin, if the Unitymedia Wifispot has the same IP, then it looks bad. Many casinos write in their agbs that a bonus may be used a maximum of 1x per household or per IP

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sippi
Expert

Hands off Surfcasino.com !

14th Oct. 2019, at 08:19 am CEST#3
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I also believe that there is nothing you can do. Maybe you'll still have luck if you write them that you are two different people but both played via a hotspot.

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upola
Legend

Hands off Surfcasino.com !

14th Oct. 2019, at 09:06 am CEST#4
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Is a casino from Curacao, I hardly believe that they get involved in anything.
The money will be gone.

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mm250ps
Amateur

Hands off Surfcasino.com !

14th Oct. 2019, at 09:30 am CEST#5
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May I ask what you so angefixxt in this casino then Deposit?
The 100% bonus? Really? There is a HUGE list of casinos here, all with 100% First Deposit?!
Why google Curacao casinos, for just 100%?! I do not understand again

But apart from what license the casino has, you were both in the same hotspot = same IP.
Since even MGA casinos make you close the accounts immediately. This is not allowed, otherwise your Arab extended family with 21 brothers and 17 sisters could all register in the casino, use the 100% bonus, and then pay out at the one where it bangs

Too bad about the win, but that's gone.

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sippi
Expert

Hands off Surfcasino.com !

14th Oct. 2019, at 09:59 am CEST#6
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Sometimes that doesn't have much to do with googling. It's enough to be registered once in the wrong casino and you often get spam emails from some strange new casinos.

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mm250ps
Amateur

Hands off Surfcasino.com !

14th Oct. 2019, at 10:04 am CEST#7
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Before I sign up anywhere, but I inform myself about the casino?!
About Google and anyway, first I scroll down because of the license.

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sippi
Expert

Hands off Surfcasino.com !

14th Oct. 2019, at 10:24 am CEST#8
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Yes, you do that. But you can't assume that everyone does it that way, or even has the knowledge to do it

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Begbie
Elite

Hands off Surfcasino.com !

14th Oct. 2019, at 11:41 am CEST#9
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mm250ps wrote on 14/10/2019 at 09:30: May I ask what has you so angefixxt to Deposit in this casino then?
The 100% bonus? Really, there is a HUGE list of casinos here, all with 100% First Deposit?!!!
Why google Curacao casinos, for just 100%?! I do not understand again

But apart from what license the casino has, you were both in the same hotspot = same IP.
Since even MGA casinos make you close the accounts immediately. This is not allowed, otherwise your Arab extended family with 21 brothers and 17 sisters could all register in the casino, use the 100% bonus, and then pay out at the one where it bangs

Too bad about the win, but that's gone.

probably it was the 100 freespins that you currently get via lcb.org

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