Online Casinos in general: Hacker attack on Merkur Bets (Page 15)
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Hacker attack on Merkur Bets
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Hacker attack on Merkur Bets
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andjoker, 
Danny0815
As there are 3 different casinos, you can probably submit a separate application for each one. Why don't you ask Protectra?
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Hacker attack on Merkur Bets
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Danny0815
Excerpt:
However, the data was not readily accessible, but required a particularly high level of expertise along with the circumvention of various security measures. According to our current state of knowledge, no other unauthorized third parties apart from the white-hat hacker were able to access the data. The white-hat hacker has not expressed any intention to pass on or misuse the information obtained.
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Hacker attack on Merkur Bets
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Danny0815
Nevertheless, she has seen and even analyzed the data. She is not allowed to do so, or the company must obtain the players' consent. You just want to limit the damage by writing that no damage has been done and that the hacker has no bad intentions.
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Hacker attack on Merkur Bets
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frapi07
At least you have now admitted that unauthorized third parties had access. Something that was denied in the first email.
Above all, it was apparently very easy to access the data. High security precautions, my ass.
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Hacker attack on Merkur Bets
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Danny0815
At Jokerstar GmbH, data protection and data security have the highest priority. As a responsible company that also takes the protection of its customers seriously, we see it as our duty to inform you about this incident for your own protection.
What has happened?
On 20.03.2025, a cyber attack was carried out on the password reset function of the login page for players.
Triggering this function started an automated process that sent a system-generated password reset email to the validated email address.
To use the function, an e-mail address must be entered in the input field. Based on the analysis of the entries and the rapid sequence in which email addresses were entered, we were able to determine that a script was being used. The script also entered e-mail addresses that are not registered with Jokerstar. We are therefore certain that the hacker used an e-mail address database that was available to him from external sources.
Which data and systems are affected? What consequences are to be expected?
Only the password reset function on the player login page was used. Direct access to your data via the Jokerstar systems can be ruled out.
Please note:
We would like to expressly point out that the hacker does not have direct access to your data by using this function.
Digression: From our point of view, the sole use of the password reset function does not make sense for the hacker, as the hacker would have to have access to the registered e-mail account (with GMX, WEB.de, T-Online, etc.) for the attack to be successful. It cannot be ruled out that your e-mail account or even your own system (PC, notebook, smartphone) may already be or have been compromised independently of this process.
The previous and next steps of Jokerstar GmbH:
The hacker's IP address has been blocked so that the Jokerstar games page can no longer be accessed from it.
We have temporarily deactivated the password reset function.
Jokerstar GmbH will soon file a complaint against unknown persons and has already filed a report with the Central Contact Point for Cybercrime (ZAC) at the LKA BW.
What you can do now:
As a general rule, pay particular attention to messages and emails that seem unusual to you - for example due to typos in the text or the sender's email address.
You should not respond to the password reset email and reset your password not . The hacker has not gained access to your password at Jokerstar. Theoretically, you are only at Risk if your registered, private email account is compromised at the same time.
Further information and recommendations on data security can be found on the websites of the Federal Office for Security and Information Technology and the Federal Criminal Police Office.
Yours sincerely
Jokerstar Compliance Team
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Hacker attack on Merkur Bets
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Zockerbernd
I am also registered with the same one at Jokerstar, and have not received an email from Jokerstar about password resets, so it speaks against your theory and seems to come from a different database.
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Hacker attack on Merkur Bets
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That's good information, thank you.
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Hacker attack on Merkur Bets
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Zockerbernd
https://www.heise.de/news/Weitere-Online-Casinos-nach-Datenpanne-offline-10325501.html
I would like to quote Wittmann's last sentence from the Heise interview in which she takes stock of the whole story:
"They didn't give a damn about the security of the players' data"
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Danny0815
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Were you actually informed about the leak by all three providers separately by e-mail?
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bigbig
Yes exactly, I received 3 emails from 3 different casinos ✌🏻
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