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Online Casinos in general: Genesis casino bonus terms

Topic created on 27th Jul. 2020 | Page: 1 of 3 | Answers: 21 | Views: 3,377
Scotchclub

Genesis casino bonus terms

27th Jul. 2020, at 07:03 pm CEST#1
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Hi guys am new and have a question
I signed up at Genesis Casino and deposited 50€ and used the bonus.
So a total of 100€

After playing for a long time and up and down I have paid out 600€ which was canceled this morning.
The money was seized because I have violated the bonus conditions.

They sent me a game history which I do not get.
According to their information I should have bet more than 5€.
Are they right?
https://www.dropbox.com/s/t4tbu6dlbl9x6wo/GamePlay%20History.pdf?dl=0

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Lucas001
Amateur

Genesis casino bonus terms

27th Jul. 2020, at 07:07 pm CEST#2
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Mnemonic

If you want to win money, NEVER play with bonus. This only brings trouble, unfortunately, you read here every day

Write off the money and play next time with your money and be happy afterwards

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Scotchclub

Genesis casino bonus terms

27th Jul. 2020, at 07:18 pm CEST#3
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Do not understand why they withhold the money

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Lucas001
Amateur

Genesis casino bonus terms

27th Jul. 2020, at 07:20 pm CEST#4
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The link is not yet visible. But if you are sure not to have bet 5€, it should work. For the future I recommend rather to play without these few extra bucks, then you can be more happy afterwards.

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upola
Legend

Genesis casino bonus terms

27th Jul. 2020, at 07:29 pm CEST#5
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Lucas001 wrote on 07/27/2020 at 7:07 pm: Mnemonic

If you want to win money, NEVER play with bonus. That brings only trouble, you read here unfortunately every day

Write off the money and play next time with your money and be happy afterwards.

Can not say as a general rule.
But you should definitely read through the conditions before you play with a bonus.

Te
Have you played over 5 euros, or used the Risk ladder or bought free spins.

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Scotchclub

Genesis casino bonus terms

27th Jul. 2020, at 07:30 pm CEST#6
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I have never had anything like this before.
I am supposed to have played as I understood with high stakes
Hope to see the link soon

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Lucas001
Amateur

Genesis casino bonus terms

27th Jul. 2020, at 07:34 pm CEST#7
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upola wrote on 27.07.2020 at 19:29
Can not say so sweepingly.
But you should definitely read the conditions before you play with a bonus.

Te
Have you played over 5 euros,or used the Risk ladder or bought free spins.

Unfortunately so, otherwise I would not say it. The conditions are partly so badly described that you can only violate

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upola
Legend

Genesis casino bonus terms

27th Jul. 2020, at 07:36 pm CEST#8
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Scotchclub wrote on 07/27/2020 at 19:30: Never had anything like this before.
I am supposed to have played with high stakes as I understand it
Hope to see the link soon

Have you played over 5 euros,or used the Risk ladder or bought free spins.

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Scotchclub

Genesis casino bonus terms

27th Jul. 2020, at 07:40 pm CEST#9
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Played over 5€ no

Risk ladder used yes

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upola
Legend

Genesis casino bonus terms

27th Jul. 2020, at 07:41 pm CEST#10
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It is forbidden to use the Risk ladder when playing with bonuses.

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