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Online Casinos in general: GDPR vs Online Casinos

Topic created on 20th Sep. 2018 | Page: 1 of 1 | Answers: 6 | Views: 2,098
Tropper
Top Member

GDPR vs Online Casinos

20th Sep. 2018, at 09:47 am CEST#1
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Hello folks

When I read topics such as Casumo wants to have pay slips because they want to know where the deposits come from (because the person has made a withdrawal), or you should have the ID properly dismissed with proof that you actually also live in the Hauptstr.xxx in xx.

This is all sensitive data, normally the DSGVO applies here, right?


I find it quite outrageous when Online Casinos have a free hand on our data. Speedycasino also uses the data that comes from Trustly, and not just a little.
If this data becomes public, everyone knows that XY is resident in online casinos and regularly gambles.

Who guarantees me that the data is processed internally and not simply reused?
Most of the terms and conditions in online casinos are illegal anyway, so why are they allowed to do that?

i am interested in your opinions

many greetings

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sippi
Expert

GDPR vs Online Casinos

20th Sep. 2018, at 09:55 am CEST#2
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Even copying an ID card and making it accessible to third parties is borderline. Salary slips or other things go too far. I mean, if you cheerfully go shopping on the Internet and pay with PayPal, then PP also does not come, come on, show your paycheck, we want to see if you have the money from dark sources. Just as an example. "Offline" the example can also be applied (buying, betting, gambling, ....)

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Daniel
Elite

GDPR vs Online Casinos

20th Sep. 2018, at 10:03 am CEST#3
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The question is which law weighs more? DSVGO or money laundering? In the case of Casumo, I think this goes too far. Clearly too far!

I would welcome it if those affected by Casumo would take action here before the whole thing becomes common practice everywhere. But I could also well imagine that the data they request is justified. Unfortunately, I am not a lawyer and cannot make any well-founded statements on this.

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Tropper
Top Member

GDPR vs Online Casinos

20th Sep. 2018, at 10:10 am CEST#4
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In case of disregard of the GDPR, there are actually high fines. So why can Online Casinos make such demands?
Do they have anything that other companies do not have? Are they protected somehow (from a political level)?

@Daniel why do such requirements come only when you pay out something?
This has little to do with money laundering?

Quasi I throw a total of 10k in the casino, finally I'm lucky and I get paid 3k -> show documents, payslips, 3-fold evaluation of the ID card and residence confirmation, marriage certificate, pay stub for the last 20 years, etc etc

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Daniel
Elite

GDPR vs Online Casinos

20th Sep. 2018, at 11:10 am CEST#5
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Tropper wrote on 20.09.2018 at 10:10 am: If you disregard the GDPR, there are actually high fines. So why can Online Casinos make such demands?
Do they have anything that other companies do not have? Are they somehow protected (from the political level)?

@Daniel why do such requirements come only when you pay out something?
This has little to do with money laundering?

I throw a total of 10k into the casino, finally I get lucky and withdraw 3k -> show documents, payslips, 3 times ID card and residence confirmation, marriage certificate, pay stub for the last 20 years etc etc

I was about to log into my Casumo account but unfortunately the message appeared "Account locked for security reasons". I asked about it and got the following answer



I see that the colleagues from the Responsible gaming department have decided not to open your account anymore, because worrying gambling behavior has arisen, which we cannot represent with our values here at Casumo.Therefore, unfortunately, I can never open your account again

But I did, when the thread on Casumo was opened, also logged back into Casumo after ages and there it said they wanted "Source of Wealth" documents. When I asked why and for what they need that, they answered with money laundering. I told them that I don't want to disclose such things because my detailed bank statements are none of their business. The support answered me that then they can't take any more deposits from me. I said: "Then I'm sorry, there are other casinos that do not require such sensitive data".


With Neteller, however, I have the same problem. There I have received a week ago also a letter by e-mail, in which they require my "source of wealth", otherwise they have to close my Neteller account in 2 weeks. Well, I use Neteller as wello long time no more (was anyway only for gambling) and from therefore I am also heartily indifferent.

I think this will soon come to all financial service providers. Sad is that!

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Tropper
Top Member

GDPR vs Online Casinos

20th Sep. 2018, at 11:28 am CEST#6
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Thanks for your comment, Daniel. Casumo is really the last sow pile, if other casinos require such papers such as bank statement, then I'm also gone!!!!
I am banned from Casumo for 2 years, because the philosophy went me on the sack, always this hypocritical "we are so nice", then again and again the negative headlines and now this.

No thanks, such arrogant behavior from an online casino.
Simply laughable!

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Anonym

GDPR vs Online Casinos

20th Sep. 2018, at 04:35 pm CEST#7
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But they could not do that, for example, if you would use Paysafecard for deposits or? I mean, if a casino requires such data for Paysafecard deposits, the payment method itself is led ad absurdum Would be an exciting point ^^

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