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Online Casinos in general: Gambola Live Chat/Withdrawal (Page 2)

Topic created on 23rd Mar. 2021 | Page: 2 of 2 | Answers: 17 | Views: 4,289
Henka22
Visitor
gamble1 wrote on 23/03/2021 at 12:00 PM
Do you have a big verified in your profile ?

Where exactly do you mean?
Have at the page validation such tick 😅

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gamble1
Icon
Henka22 wrote on 03/23/2021 at 12:43 PM
Where exactly do you mean?
Have at the page validation such tick 😅

exactly and there if you are verified must be at the top right next to the lettering "verified" then it means they have everything and your money arrives quickly

Edit : You have to go to "My account -> Validation -> there is then next to " Verify account " very large and bold Verified in a blue like gear

if that is not there they still need something from you

With me they were very strict with the proof of the address there may be nothing covered on the letter and it may not look printed etc... best are pdf.

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Henka22
Visitor
gamble1 wrote on 23.03.2021 at 12:46 pm
exactly and there if you are verified must be at the top right next to the writing "verified" then it means they have everything and your money arrives quickly

Edit : You have to go to "My account -> Validation -> there is then next to " Verify account " very large and bold Verified in a blue like gear

if that is not there they still need something from you

With me they were very strict with the proof of the address there may be nothing covered on the letter and it may not look printed etc... best are pdf.

Ah, very good to know!
That is not with me, I have only the hooks and can still upload something.

I'll do that then!

How do you verify your Neteller account?
Or do they need a bank statement there too?

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Henka22
Visitor
Also good.

Now my account was temporarily deactivated (because of too many wrong entries??) and I got this mail:

Good day xx,

Hope all is well with you.
We are writing to inform you that you have to make your withdrawals to your bank, and not to Neteller.


If you have any other queries, please don't hesitate to contact us.


I don't understand what's going on.... 🤔

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Henka22
Visitor
gamble1 wrote on 23.03.2021 at 12:46 pm
exactly and there if you are verified must be at the top right next to the writing "verified" then it means they have everything and your money arrives quickly

Edit : You have to go to "My account -> Validation -> there is then next to " Verify account " very large and bold Verified in a blue like gear

if that is not there they still need something from you

With me they were very strict with the proof of the address there may be nothing covered on the letter and it may not look printed etc... best are pdf.

So I can definitely say that this casino has the worst support that I have experienced to date at a casino. They don't even reply to the emails. 😅

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gamble1
Icon
Henka22 wrote on 23/03/2021 at 13:50
So I can definitely say that this casino has the worst support I have experienced to date at a casino. They don't even reply to the emails. 😅

The mail usually takes 1 day find it also a bit annoying but they are top in processing if someone is on it

To the e-mail they inform you that you should please pay out your withdrawal via the bank and not via Neteller that is normal with PSC deposits means then they need most likely once a bank statement where your name and address is on it and the logo of the bank

Best in pdf. should be no problem with online banking otherwise printed take photo with all 4 corners and off with it to them

then everything should fit

Afterwards request the payment again via Bank/Trustly and it should fit

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evopower140
Expert
Good morning

Have just played at Gambola BoD is that there something different as with the other casinos!

On reel 4 comes 10 bird book at other casinos is the A bird book is that really a different version

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B****3
So Gambola no longer convinces me either .

Have a withdrawal there, was canceled because I wanted to Deposit 1 time with another account, which was rejected but because of the bank. So never a payment flowed. Want but that I pay out on it

No problem, I just pay out on it. But still an undoing for me and the last time for me.
There are better casinos

And I remain true to my principles, where there are problems, they do not get my money .

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