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Online Casinos in general: Gambling fees VISA (Page 3)

Topic created on 16th Apr. 2018 | Page: 3 of 5 | Answers: 48 | Views: 21,018
ElDon
Begbie wrote on 06/19/2018 at 13:42: had complained to ING DIBA about VISA fees.
introduced in march, proclaimed in early july.
and lo and behold, they credited me almost 80 euros again.
to all who are also affected, under Service - Communication - Order to ING DIBA describe the case.
but hurry, after 01.07. will no longer go...

Good morning,
your contribution makes me just again hope to get at least a share back. However, I am unfortunately not familiar with the legal customs of banking and am therefore extremely haphazard about the formulation and design of the complaint. Could you give me some tips in this regard?
Kind regards
Jan

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dnight
Rookie
To help some times:

I also complained about the gambling fees. Got 220 euros refunded. Have written something like:

So far I have always been very satisfied with their online banking. Unfortunately, I find it contradictory and highly confusing that, contrary to your announcement, they have been charging fees on gambling transactions since April. I would like to ask you to reimburse me for all fees incurred before July.

Subsequently, it took less than 3 days and they informed me that they would "exceptionally" waive the fees in the amount of 220 euros and credited them to my checking account.

So it can be worthwhile.

VG
dnight

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Lapppalo
Amateur
Thank you for the info. Have today also 106 euros refunded. The Diba wanted to refund only 50 euros have then written another mail and now get everything refunded.

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Newcomer
Rookie
Just got unsolicited the message that came with the calculation to errors. Calculated too early. So all fees from mid-April to early July will be refunded without comment.

A nice move!

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Anonym
Here is an article on this in the Handelsblatt:

https://www.handelsblatt.com/finanzen/banken-versicherungen/casinogebuehr-der-ing-diba-so-profitieren-banken-vom-gluecksspiel-ihrer-kunden/21222886.html?ticket=ST-1338361-1eLK0WqHGuq1VQRCgezF-ap4

I pay around 10 francs with my MasterCard! And that even if I Deposit, for example, only 20 francs. Is an absolute impudence and that's why I hardly ever pay with the card.

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Anonym
Players with credit cards in Germany can now get their lost money back from the bank!
... because online gambling is banned in Germany.

Landmark decision

The decision of the AG Munich is groundbreaking for the fight against prohibited online gambling. It is to be hoped that the banks will change their immoral behavior in the future after this judgement. In the meantime, those who have suffered losses can recover their gambled money from the bank.
https://www.anwalt.de/rechtstipps/kreditkartenzahlungen-fuer-onlinegluecksspiel-banken-in-der-pflicht_143685.html

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Begbie
Elite
interesting. thanks for the info.
i have written to ing diba and pointed it out. let's see what comes back.

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bruffl
Expert
Moin,


interesting thing.
I have deposited twice at Videoslots with my LBB credit card.
In the end, I incurred fees of 10€ twice.
Since the refunds were higher than the deposits, it certainly makes no sense to go against it, right?
The 10€ fees should then be demanded back...
With my house bank, with which I have on the credit for my house, I will go this way certainly not.

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Begbie
Elite
have contacted the lawyer lenné from leverkusen mentioned in the article.

the illegality applies not only to the fees charged, but to the complete payments!

had not understood this correctly at first.

supplementary notification to ing-diba went out.

i also told them that I have legal protection Insurance and am therefore financially prepared in case the bank refuses and I have to take legal action.

the lawyer also came across as very confident about the success of a possible lawsuit.


all payments including fees are easily in four figures.

i am very curious to hear what ing-diba has to say about this.

@Mombasa: if that funtkioniert, I will be grateful to you for posting the article

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s****e
As long as gambling is prohibited in Germany, this will work.
I'm just afraid that if the masses start to defend themselves through lawyers, the courts will also
otherwise times through-grip. Always the statement, one did not know, that it is forbidden
is forbidden, will not pull in the long run. On the one hand want money back,
on the other hand, commit a crime yourself, is such a thing.

Or it will be given to the ECJ for a decision. Until now
That Player protection does not work in practice, and cannot be implemented and controlled
cannot be implemented and controlled for the time being. However, this is one of the conditions that the
eCJ sees as a prerequisite for legal gambling. If this cannot be guaranteed
can be guaranteed, gambling can be/remain prohibited, at least for the time being.
This means backing for the German courts!
Should not be forgotten!

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