Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Frumzi system prevents worse

Topic created on 24th Feb. 2025 | Page: 1 of 1 | Answers: 9 | Views: 743
Salvo367
Rookie

Frumzi system prevents worse

24th Feb. 2025, at 05:18 pm CET#1
0 Likes

Nobody has liked this post so far
Hi

I wanted to tell you about a strange, or from my point of view lucky event.


On 19.02 I deposited 50€ + 100% Welcome bonus, my balance increased faster than I thought.


One hit after the other, no matter which slot I played.


Then I decided to play Eyes Of Horous, which I like to do from time to time like in the old days in the Spielo😀.


I wanted to play with a bet of €2, at the time my account balance was already around €300.


I pressed the button and thought to myself,

let's see what comes out of it.


Suddenly it only did half a spin and I got a message


" Bonus max 5€ allowed."

What had happened? I didn't know what was going on.

I looked down instead of (2€ )spin,

i had

mistyped and activated Bet 20€ spin.😱😱

That's also a bit stupid for the slot.
2€ line = bet 20€ spin
that's irritating when you're under adrenaline and not paying attention
I almost had a heart attack,

and thought oh nonnn.

Until I realized that my credit had remained the same.

Heeee????

I quickly searched through the transaction list betting stake

Until I realized

there was no trace of the 20€ bet.

So I continued to play my way up, from slot to slot to €500.

Now I applied on 19.02.2025

And prayed to heaven

Today I contacted the support

What about the payout?

Then follow blah blah blah 3 business days

Weekend is not paid etc.

Today is Monday the 24.02,

20,21 was not a weekend

Today is the 3rd day,

I hope I don't have to contact the gaming authority, I told the support.
because in the meantime I had read horror stories about the casino.

1 hour later, the 500€ with Inpay were on my account

Bank account. 😂😂😂

How is it possible that my bet of 20€ spin was not accepted?
Has anything similar happened to anyone at the casino?
Spelling mistakes are in it, I know but Scheisegal had to tell that


Greetings 🙋🙋


https://www.directupload.eu/file/d/8840/cyjt9gi9_png.htm

https://www.directupload.eu/file/d/8840/v336r9hu_jpg.htm

Edit by Julian: One link had to be removed for security reasons due to personalized data
Edit by Julian: Capitalization in the title adjusted

This post has been translated automatically

frapi07
Elite

Frumzi system prevents worse

24th Feb. 2025, at 05:27 pm CET#2
1 Like

Liked this post: Avatar von Malganes Malganes
Hard to read because you made an unnecessary number of paragraphs.

In any case: the gaming authority would not have done anything here, as you violated the bonus conditions.

They probably didn't notice or turned a blind eye because it was clear that it was an oversight.

Congratulations on the payout and next time try to write a nicer text.

This post has been translated automatically

Salvo367
Rookie

Frumzi system prevents worse

24th Feb. 2025, at 05:32 pm CET#3
0 Likes

Nobody has liked this post so far
frapi07 wrote on February 24, 2025 at 5:27 pm: Hard to read because you made unnecessary paragraphs.

Anyway: the gaming authority wouldn't have done anything here because you violated the bonus terms.

They probably didn't notice or turned a blind eye because it was clear that it was an oversight.

Congratulations on the payout and next time try to write a nicer text.


i would have written to the authorities if they hadn't canceled the win and delayed it, that's what I meant

if they had canceled the bonus because of the bet
i would have clearly accepted that


Thanks again for the congratulations

This post has been translated automatically

DieWunderharke5000
Expert

Frumzi system prevents worse

24th Feb. 2025, at 06:22 pm CET#4
0 Likes

Nobody has liked this post so far
Just as a Tip for the future, there is no authority you could write to. The casino doesn't even have a Curacao license, only that of Anjouan, an island in the Comoros. And they write about it themselves on their website:

Any players playing on Internet Gaming Sites Licensed on the autonomous island of Anjouan from these excluded territories do so at their own risk. Disputes, complaints and the like will not be heard, considered or mediated by the Anjouan Gaming Board or Anjouan Offshore Financial Authority.

And Germany is also on the list of countries. You are really on your own and you have to accept whatever the casino decides.


That said, it's actually really commendable that bets above the maximum bet are not possible at all.

Edit by Julian: Font color has been adjusted

This post has been translated automatically

Salvo367
Rookie

Frumzi system prevents worse

24th Feb. 2025, at 06:34 pm CET#5
0 Likes

Nobody has liked this post so far
DieWunderharke5000 wrote on 24.02.2025 at 18:22: Just as a Tip for the future, there is no authority you could write to. The casino doesn't even have a Curacao license, only that of Anjouan, an island in the Comoros. And they write about it themselves on their website:

Any players playing on Internet Gaming Sites Licensed on the autonomous island of Anjouan from these excluded territories do so at their own risk. Disputes, complaints and the like will not be heard, considered or mediated by the Anjouan Gaming Board or Anjouan Offshore Financial Authority.

And Germany is also on the list of countries. You are really on your own and you have to accept whatever the casino decides.


That said, it's actually really commendable that bets above the maximum bet are not possible at all.

ah ok good to know


good that you have paid out😀👍😊

I can't or am not allowed to play at Malta Casinos anymore, if I have a Gambling addiction I will be banned.

But only because they didn't want to close the account,

that's why I'm now blocked at dog and cat.
That's the disadvantage if they have 100 sister casinos and you get banned from one, you're banned from all the others too.

This post has been translated automatically

gamble1
Icon

Frumzi system prevents worse

24th Feb. 2025, at 07:15 pm CET#6
2 Likes

Liked this post: Avatar von denyo123 denyo123, Avatar von frapi07 frapi07

frapi07 wrote on February 24, 2025 at 5:27 pm: Hard to read because you made unnecessary paragraphs.

Anyway: the gaming authority wouldn't have done anything here because you violated the bonus terms.

They probably didn't notice or turned a blind eye because it was clear that it was an oversight.

Congratulations on the payout and try to write a nicer text next time.

He did say in the first post that no bet was made at all. Wasn't he talking about the fact that they have such a great system where such violations are not even possible? Or am I mistaken here?

This post has been translated automatically

frapi07
Elite

Frumzi system prevents worse

24th Feb. 2025, at 11:31 pm CET#7
1 Like

Liked this post: Avatar von gamble1 gamble1

gamble1 wrote on February 24th, 2025 at 7:15 pm:

I thought he said in the first post that no bets were made at all. Wasn't his point just that they have such a great system where such violations aren't even possible? Or am I mistaken here?

I misunderstood the text. It was crazy long at the beginning and then I lost the thread. But yes, of course you're right. He had pressed €20 and the system didn't perform a spin.

This post has been translated automatically

Salvo367
Rookie

Frumzi system prevents worse

25th Feb. 2025, at 08:47 am CET#8
0 Likes

Nobody has liked this post so far

gamble1 wrote on February 24th, 2025 at 7:15 pm:

I thought he said in the first post that no bets were made at all. Wasn't his point just that they have such a great system where such violations aren't even possible? Or am I mistaken here?

Correct,

this is the first time I've seen a casino with such a system
and I wanted to know if anyone has ever experienced this there?

This post has been translated automatically

gamble1
Icon

Frumzi system prevents worse

25th Feb. 2025, at 11:19 am CET#9
0 Likes

Nobody has liked this post so far

Salvo367 wrote on 02/25/2025 08:47:

Right,

that a casino has such a system I see for the first time
and I wanted to know if anyone has ever experienced this there?

There have been a few casinos that have used such a system in the past. Many of them at least displayed a message saying: "You have an active bonus. Do you really want to make this bet?"

This post has been translated automatically

Saphira
Elite

Frumzi system prevents worse

25th Feb. 2025, at 01:34 pm CET#10
0 Likes

Nobody has liked this post so far
It's good to know that there are casinos with this kind of customer-friendly information. I have not yet encountered such a message when playing, but one casino once paid out without hesitation, even though I had bought free spins worth 10 euros. All they did was give me a friendly Tip about the breach of the rules and good advice to be more careful in future.

This post has been translated automatically

Hot Topics29th Mar. 2025 at 05:24 pm CET

World
0
Law
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately