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Online Casinos in general: Freespino does not pay out and announces closure

Topic created on 19th Jan. 2024 | Page: 1 of 1 | Answers: 7 | Views: 1,309
Kanalmalocher
Rookie

Freespino does not pay out and announces closure

19th Jan. 2024, at 11:31 am CET#1
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Do any of you play at Freespino and are waiting for a payout? It seems that no payouts have been processed for about three to four weeks. At first they referred to temporary problems with payment providers. Then, two weeks ago, an email was sent out stating that the casino would be ceasing operations within the next few weeks. Inquiries by email as to whether payments can be processed simply remain unanswered. The casino belongs to the Versus Odds B.V. group, whose casinos have not been known for their poor payment practices. In my case, it's just under 700 euros. Has anyone else been scammed?

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flaschenposter
Experienced

Freespino does not pay out and announces closure

19th Jan. 2024, at 11:46 am CET#2
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last payouts on 27.12. and 30.12. went off without a hitch...

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Kanalmalocher
Rookie

Freespino does not pay out and announces closure

19th Jan. 2024, at 11:51 am CET#3
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flaschenposter wrote on 19.01.2024 at 11:46 am: last payouts 27.12. and 30.12. still ran without any problems...

Which payment method was used?

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flaschenposter
Experienced

Freespino does not pay out and announces closure

19th Jan. 2024, at 01:55 pm CET#4
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Kanalmalocher wrote on 19.01.2024 at 11:51 am:

Which payment method was used?

MastercardWithdrawal

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Kanalmalocher
Rookie

Freespino does not pay out and announces closure

26th Jan. 2024, at 01:14 pm CET#5
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Small update: no update. The money seems to have been lost. The casino is now listed everywhere as "Closed". Users can still log in and request withdrawals, but these are apparently no longer processed or are automatically canceled within minutes. Chat and email support are also dead. There are dozens of complaints about this in other casino forums, some of which involve high five-figure amounts. But even there, there is no advice other than to write complaint emails to the licensor on Curacao. Very funny.

In short: I've been playing for a few years now and this is the first time I've seen a casino close down and not pay out its users with my own money. That's nice too. but 700 euros would be nicer.

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Kanalmalocher
Rookie

Freespino does not pay out and announces closure

29th Jan. 2024, at 09:36 am CET#6
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Probably the last update: Now you can no longer log in either. The site is gone. Together with the customer money. This is the first time I've experienced this.

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danny005
Elite

Freespino does not pay out and announces closure

30th Jan. 2024, at 12:15 pm CET#7
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Apparently the next place under the Vesus Odds umbrella to simply close down. See Mrlucky365, where my payout was also no longer processed.

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denyo123
Experienced

Freespino does not pay out and announces closure

30th Jan. 2024, at 02:17 pm CET#8
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danny005 wrote on 30.01.2024 at 12:15: Apparently the next place under the Vesus Odds umbrella that simply closes down. See Mrlucky365, my payout was no longer processed there either.

So it's best to avoid Versus Odds. Then you never know when they'll close their next place unannounced.

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