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Online Casinos in general: Free spin win gone after disconnection

Topic created on 03rd Nov. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,596
Cole666
Top Member
Hi

I played this morning at wirwetten.de Razor Shark. Have then won in the free games about 84 €. After finishing the games I was shown that the session was interrupted

Money was not credited and in the logs of me and the Provider is nothing

Was now forwarded to Push Gamjng. Has anyone had this before?

Had only a screenshot of the win, with time. Unfortunately, no transaction number

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kalle35043
Rookie
Yes similar. At NetBet com played Quickspinslot Big bot Crew or so. Mobile down crashed out gone at 50€ plus free spins. Have even made via "Handkantenschlag" n screenshot. Shortly before quasi
Long story short bad luck. Netbet claims it would never have come to any free spins. Quickspin has never answered xD

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Cole666
Top Member
Great, that's encouraging ☺️

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WithoutWings
Expert
I had also already the next day I was credited the money were but also only 3 euros win😂

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Cole666
Top Member
At 3€, I wouldn't worry ☺️

Actually wirwetten.de is very serious. Chat also meant this morning directly that they have turned to the Provider to get help there. Since they can not understand it so. Would then get the amount credited

Otherwise, the support said that they could restore the last session. Since I would be afraid that a different result comes out

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Pklisa
Amateur
Yes, with Microgaming jurassic Park this happened to me.15 free spins on 10.80 bet were not unlocked at go wild casino.
it took them 4 weeks to tell me that the free spins are only available in English, what a scam
Got 100 goodwill, then never played again in go wild.that would have been a Jackpot, unfortunately the Microgaming jackpot go exclusively to the UK....

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Whilm
Amateur
This also happened to me once with Book of Dead

I quickly went to LiveChat and reported it, had to tell them when and how it happened.

After 1 week, the win was credited to me.

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Anonym
Cookies and all that shit already deleted? That's what they always say in these cases

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Cole666
Top Member
I don't think it has anything to do with that. It was a communication problem between the server and me

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