Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Frank Casino

Topic created on 08th Mar. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,432
Jasy2020
Rookie

Frank Casino

8th Mar. 2021, at 10:07 am CET#1
0 Likes

Nobody has liked this post so far
Hello,

i played in Frank Casino for a while and never won anything. Then I closed my account there for some time.
A few days ago I received an email: Access to the account and all functionality has been restored because the time lock has been removed.

I thought, well, I'll try again and logged in and made a deposit. That worked, but I can't start a game at all and no chat with support.

Does anyone else have such an experience with Frank Casino?
LG

This post has been translated automatically

Jasy2020
Rookie

Frank Casino

8th Mar. 2021, at 12:59 pm CET#2
0 Likes

Nobody has liked this post so far
well..since no one writes anything ...here is my update...

Mails to the support went back and forth quickly..but it was said all the time..it's me...

cache and cookies should be to blame..my browser should be to blame...

cache and cookies deleted...chrome...firefox..edge and even tried avast...

sent screenshots..

at the end I was asked to start the chat although I have already told at the beginning..that the chat can not be opened...

somehow ..one never learns in Casinowelt from...one plagues oneself with absurd things again and again until one takes the sentence...
"the wiser gives way" to the heart takes...

well..have then simply transferred the money back and good is...

This post has been translated automatically

Hidaruma
Top Member

Frank Casino

8th Mar. 2021, at 03:05 pm CET#3
0 Likes

Nobody has liked this post so far
Hello,

i can't help you with your problem, but I would like to tell you that Frank likes to make up T&C violations. They do not respond to inquiries in this regard.

This post has been translated automatically

Hot Topics20th Apr. 2025 at 07:37 am CEST

Online Casinos
0
Miscellaneous
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately