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Online Casinos in general: Flaming Casino account locked deposit request back?

Topic created on 02nd Mar. 2022 | Page: 1 of 1 | Answers: 7 | Views: 3,073
Sinsar
Rookie

Flaming Casino account locked deposit request back?

2nd Mar. 2022, at 05:56 pm CET#1
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Hello together,

i signed up at Flaming Casino 3 days ago. I was able to Deposit there directly without a registration and unfortunately I also lost several hundred euros.
Yesterday I could suddenly no longer log in and today I got an email that a direct deposit via Trustly for my region is no longer available and I could assign a password so that I could continue to log in and thus continue to play. This I did today, unfortunately, I got after login the message that my account is locked. I then contacted the support and got the following feedback:

"Regarding your request, we can see that you have requested a self-exclusion for a period of 9999999 days.
If you would like to reopen the account, please let us know so we can forward your case to our appropriate department. "

I am registered at several Gammix casinos and have also requested a self-exclusion at one or the other casino there. Nevertheless, I was able to deposit 3 days ago and thus suffer a major loss. At that time I was not aware of any account suspension and the loss could have been avoided if the site had notified me of the self-exclusion directly. Is there any way to request the deposit back? Thanks in advance for your help.

Greetings,

Sinsar



This post has been translated automatically

gamble1
Icon

Flaming Casino account locked deposit request back?

2nd Mar. 2022, at 06:22 pm CET#2
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Sinsar wrote on 02/03/2022 at 17:56: Hello everyone,

i signed up at the Flaming Casino 3 days ago. I was able to Deposit there directly without a registration and unfortunately I also lost several hundred euros.
Yesterday I could suddenly no longer log in and today I got an email that a direct deposit via Trustly for my region is no longer available and I could assign a password so that I could continue to log in and thus continue to play. This I did today, unfortunately, I got after login the message that my account is locked. I then contacted the support and got the following feedback:

"Regarding your request, we can see that you have requested a self-exclusion for a period of 9999999 days.
If you would like to reopen the account, please let us know so we can forward your case to our appropriate department. "

I am registered at several Gammix casinos and have also requested a self-exclusion at one or the other casino there. Nevertheless, I was able to deposit 3 days ago and thus suffer a major loss. At that time I was not aware of any account suspension and the loss could have been avoided if the site had notified me of the self-exclusion directly. Is there any way to request the deposit back? Thanks in advance for your help.

Greetings,

Sinsar




Basically, if you can play despite self-exclusion if you use the same data when registering, the casino must reimburse the losses provided that you can prove that the reason for the ban is Gambling addiction

A I do not like the casino deletes my account is not enough there unfortunately

But as you write it sounds more like you have a gambling problem and play with the idea of getting the money again what but if a problem is also only bring little meant only as a Tip

This post has been translated automatically

Sinsar
Rookie

Flaming Casino account locked deposit request back?

2nd Mar. 2022, at 06:29 pm CET#3
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Thanks for the answer I would not have continued playing there actually I wanted to log in to block the account because I had quite a bit of bad luck there and was disappointed with the casino. The whole procedure has me a bit puzzled in principle. First you can play via direct Deposit without creating an account, then comes a message that direct deposit via Trustly is no longer available and I could transfer me via a link the account and then the account is locked (So actually I should not have deposited at the time)

here is an excerpt from the email:

" some changes have been made to your account at Flaming Casino.
Trustly no longer offers services in your area
But don't worry! Your account is still active with us. You just need to log in and set a password to transfer it to a non Pay N Play account."



This post has been translated automatically

Sinsar
Rookie

Flaming Casino account locked deposit request back?

2nd Mar. 2022, at 07:03 pm CET#4
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@gamble1
Of course I closed other accounts at Gammix Group due to a loss of control, unfortunately you don't like to admit it. With FlamingCasino it was just similar therefore also the high loss there. With the other accounts I used the normal permanent self-exclusion function of the casinos. The data during registration was the same. I take your Tip very much to heart, currently I am in the situation to stop but there are always setbacks

This post has been translated automatically

f****u

Flaming Casino account locked deposit request back?

2nd Mar. 2022, at 09:31 pm CET#5
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gamble1 wrote on 02.03.2022 at 18:22
Basically if you can play despite self-exclusion as long as you use the same data when registering the casino must refund the losses provided you have Gambling addiction as the reason for the ban demonstrably stated

A I do not like the casino deletes my account is not enough there unfortunately

But as you write it sounds more like you have a gambling problem and play with the idea of getting the money again what but if a problem is also only little would bring only meant as a Tip

If I get banned, does the reason for the ban play a role in whether I get my money or not?

Are we now already so far?

This post has been translated automatically

BinGOLDiG
Expert

Flaming Casino account locked deposit request back?

3rd Mar. 2022, at 01:22 am CET#6
1 Like

Liked this post: Avatar von gamble1 gamble1
Sinsar wrote on 02/03/2022 at 17:56: Hello everyone,

i signed up at the Flaming Casino 3 days ago. I was able to Deposit there directly without a registration and unfortunately I also lost several hundred euros.
Yesterday I could suddenly no longer log in and today I got an email that a direct deposit via Trustly for my region is no longer available and I could assign a password so that I could continue to log in and thus continue to play. This I did today, unfortunately, I got after login the message that my account is locked. I then contacted the support and got the following feedback:

"Regarding your request, we can see that you have requested a self-exclusion for a period of 9999999 days.
If you would like to reopen the account, please let us know so we can forward your case to our appropriate department. "

I am registered at several Gammix casinos and have also requested a self-exclusion at one or the other casino there. Nevertheless, I was able to deposit 3 days ago and thus suffer a major loss. At that time I was not aware of any account suspension and the loss could have been avoided if the site had notified me of the self-exclusion directly. Is there any way to request the deposit back? Thanks in advance for your help.

Greetings,

Sinsar




Boy. So first of all, thank you for your honesty! Not everyone does that from the outset to talk so openly!

I'm actually basically always on the side of the players and really get the puke when I hear what the Online Casinos may allow themselves everything and also find it right when players demand their money back if they are suddenly blocked due to a high win.

But what you do, I somehow do not understand 🙃🤔
You throw in there any amount of coal and get it back in case of a high loss... Pay it somewhere else.. If you don't win anything there either, you get it back there too! What do you do if you win something somewhere ...?
Do you pay it out at some point or do you play until it's all gone?

This post has been translated automatically

gamble1
Icon

Flaming Casino account locked deposit request back?

3rd Mar. 2022, at 08:58 am CET#7
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fuyuyu wrote on 02/03/2022 at 21:31

If I get blocked, does the reason for the block matter if I get my money or not?

Are we at that point yet?

You only get your "losses" back if you have been banned for Gambling addiction this has been done many times in the past

This post has been translated automatically

Maxim_brrr

Flaming Casino account locked deposit request back?

29th Aug. 2022, at 06:51 pm CEST#8
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Hi there,

about 8 days ago I have in several small steps 30-100 euros won money paid out, this amount is now around 600 euros, I wonder why I am not paid this amount to my account, so far it has played flawlessly

I play on Flaming Casino

L.G. Maxim

This post has been translated automatically

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