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Online Casinos in general: Feedback topic JackpotPirates and BingBong

Topic created on 16th Jun. 2024 | Page: 1 of 3 | Answers: 36 | Views: 2,744
JackpotPiraten
Rookie
Ahoy there dear ones,

if you have any feedback about us, please post it in this thread

Best regards

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hasan9393
Rookie
Both sites have constant problems, the bonus rules are very strict, the promotions are inadequate, the RTPs are a disgrace, I can say many more feedbacks.Playing on both sites is not a pleasure, but I know nothing will change, these are already done on purpose.

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Donnie
Elite
A few weeks ago I got 3 correct numbers in the lottery but didn't get the free spins because, according to support, I had bet my favorite brand on Bing Bong. It's not bad that I didn't get the free spins, but what's the deal with the favorite brand?

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RebellYell
Top Member
1. I had signed up for the newsletter. So far so good.

But I don't want to be constantly bombarded with "training courses". Can you change this so that there is a separate newsletter for these training courses and those who are really interested should sign up for it? There are just so many emails about the training courses! That annoys me!

2. With the depositor offers, it would be great if you could wager the Deposit, then cash out and THEN use the free spins that come with the deposit. Fortunately, some German casinos offer this. You don't. And that's why the free spins offers are of no interest to me. I don't want to gamble my real money just to get free spins, the win of which I have to wager again.

3. Please reintroduce bonus wagering for all game manufacturers and not just Merkur and Novomatik as is the case now.


That's it. I don't even need to write anything about the RTP, nothing will change anyway....

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JackpotPiraten
Rookie

hasan9393 wrote on 16.06.2024 at 17:14: Both sites have constant problems, the bonus rules are very strict, the promotions are insufficient, the RTPs are a disgrace, I can say many more feedbacks.Playing on both sites is not a pleasure, but I know nothing will change, these are already done on purpose.

What problems exactly?

Without detailed information, it's very difficult to recreate what's wrong with you.

The RTP is unfortunately so low due to very high taxes and fees. We would like to have a higher one ourselves


Donnie wrote on 16.06.2024 at 17:20: A few weeks ago I got 3 correct numbers in the lottery but didn't get the free spins because, according to support, I had bet my favorite brand on Bing Bong. Not bad that I didn't get the free spins but what's the deal with the favorite brand?

The favorite brand is responsible for your deposits and withdrawals. Also when you get news, for which brand you get them.



RebellYell wrote on 16.06.2024 at 17:37: 1. I had signed up for the newsletter. So far so good.

But I don't want to be constantly bombarded with the "trainings". Can you change that, that there is a separate newsletter for these trainings and those who are really interested should sign up for it. There are just so many emails about the training courses! That annoys me!

2. With the depositor offers, it would be great if you could wager the Deposit, then cash out and THEN use the free spins that come with the deposit. Fortunately, some German casinos offer this. You don't. And that's why the free spins offers are of no interest to me. I don't want to gamble my real money just to get free spins, the win of which I have to wager again.

3. Please reintroduce bonus wagering for all game manufacturers and not just Merkur and Novomatik as is the case now.


That's it. I don't even need to write anything about the RTP, nothing will change anyway....

The settings for unsubscribing from lecturer mails are already in the making.


The Bonuses are all non-sticky bonuses for us. This means that you can only receive a payout if you cancel. In retrospect, a payout would then be possible twice.
Cashing out when you hit real money is possible at any time (no 1x wager, but possible directly)

The game manufacturers that can be used for wagering are currently: Hölle Games, Merkur, Greentube / Novomatic and Gamomat

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JackpotPiraten
Rookie

RebellYell wrote on 16.06.2024 at 17:37: 1. I had signed up for the newsletter. So far so good.

But I don't want to be constantly bombarded with the "training courses". Can you change that, that there is a separate newsletter for these trainings and those who are really interested should sign up for it. There are just so many emails about the training courses! That annoys me!


You can now click on unsubscribe at the bottom of the next lecturer newsletter and you should then be removed from the lecturer mails

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RebellYell
Top Member

JackpotPirates wrote on 17.06.2024 10:01:


You can now click unsubscribe at the bottom of the next lecturer newsletter and you should be unsubscribed from the lecturer mails

Perfect. Thanks for the info

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JackpotPiraten
Rookie


JackpotPirates wrote on 16.06.2024 17:43:


The game manufacturers that can be used for wagering are currently: Hölle Games, Merkur, Greentube / Novomatic and Gamomat

Swintt and Relax have now also been added

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hustlehoff
Expert
JackpotPirates wrote on 16.06.2024 17:43:

The settings to unsubscribe lecturer mails is already in the making.


The Bonuses are all non-sticky bonuses. This means that you can only receive a payout if you cancel. In retrospect, a payout would then be possible twice.
Cashing out when you hit real money is possible at any time (no 1x wager, but possible directly)

The game manufacturers that can be used for wagering are currently: Hölle Games, Merkur, Greentube / Novomatic and Gamomat

We would like to have a higher RTP ourselves ? Why do you offer Sizzling Hot with 88% RTP and all others with 90% so you are lying lol

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JackpotPiraten
Rookie

hustlehoff wrote on 17.06.2024 at 17:35:
We would like to have higher RTP ourselves ? Why do you offer Sizzling Hot with 88% RTP and everyone else with 90% so you're lying lol

Whichever competitor it is either has no Provider costs because they are themselves or it is still being lowered

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hustlehoff
Expert
Wunderino can also offer San Quentin with 90% and Wunderino is certainly not from NoLimit.

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JackpotPiraten
Rookie

hustlehoff wrote on 17.06.2024 at 19:54: Wunderino can also offer San Quentin with 90% and Wunderino is certainly not from NoLimit.

We also have games with 90% RTP. But comparing games that we don't have is not so good


It just doesn't work for all games.

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Toastbrot
Experienced

JackpotPirates wrote on 17.06.2024 19:59:

We also have games with 90% RTP. But comparing games that we don't have is not so good


It just doesn't work for all games.

Is it true that PlaynGo charges the highest prices? I once read that they sometimes charge twice as much and more than pragmatic, for example? Would explain at least a little bit the modest Rtp at play n go

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JackpotPiraten
Rookie

Toastbrot wrote on 17.06.2024 at 20:22:

Is it true that PlaynGo charges the highest prices? I once read that they sometimes charge twice as much and more than e.g. pragmatic? Would at least explain a bit the modest Rtp with you at play n go

Unfortunately, we are not allowed to talk about such detailed contract details due to our duty of confidentiality and who demands what and how

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Toastbrot
Experienced

JackpotPirates wrote on 17.06.2024 21:01:

Unfortunately, we are not allowed to talk about such detailed contract details due to the duty of confidentiality who demands what and how

It was worth a try 😉 didn't have to be exact numbers but understandable

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