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Online Casinos in general: Fairplay Casino cashout experience

Topic created on 29th Jan. 2019 | Page: 1 of 3 | Answers: 29 | Views: 8,183
Corsu88
Rookie

Fairplay Casino cashout experience

29th Jan. 2019, at 10:46 am CET#1
0 Likes

Nobody has liked this post so far
Hello.
Have requested a payout at the Faiplay Casino!
This has not been processed for 6 days!
Have tried to contact the Live Chat but this is not available at any time!!!!
Have already sent 3 requests via the form!
There was no answer until now!
Today I canceled the payment and again carried out the withdrawal process.
Then I got again the e-mail for confirmation.

Here is an excerpt:

we are pleased to inform you that we have received the following withdrawal request:
Amount: 150.00 EUR €
Payment method: wiretransfer
Our team will process the transaction within three business days, provided all documents have been received.
Have you not verified your account yet?
Please send us a copy of an identity document, the latest utility bill and proof of the transaction method used via our chat help.
For more information, please see our terms and conditions.


Sent the documents by email now and got a response from the mail server!

This message was automatically created by the mail delivery software.

A message sent by you could not be sent to one or more of
its recipients. This is a permanent error. The following address(es)
failed:

noreply@fairplaycasino.com:
SMTP error from remote server for RCPT TO command, host: ... Reason: 550-5.1.1 The email account you were trying to reach does not exist. Please
Try



Has anyone had the same experience?
I am grateful for any tips.

This post has been translated automatically

Anonym

Fairplay Casino cashout experience

29th Jan. 2019, at 10:48 am CET#2
0 Likes

Nobody has liked this post so far
Corsu88 wrote on 29/01/2019 at 10:46 am: Hello.
Have requested a payout at the Faiplay Casino!
This since 6 days not bearbeit!
Have tried to contact the Live Chat but this is not available at any time!!!!
Have already sent 3 requests via the form!
There was no answer until now!
Today I canceled the payment and again carried out the withdrawal process.
Then I got again the e-mail for confirmation.

Here is an excerpt:

we are pleased to inform you that we have received the following withdrawal request:
Amount: 150.00 EUR €
Payment method: wiretransfer
Our team will process the transaction within three business days, provided all documents have been received.
Have you not verified your account yet?
Please send us a copy of an identity document, the latest utility bill and proof of the transaction method used via our chat help.
For more information, please see our terms and conditions.


Sent the documents by email now and got a response from the mail server!

This message was automatically created by the mail delivery software.

A message sent by you could not be sent to one or more of
its recipients. This is a permanent error. The following address(es)
failed:

noreply@fairplaycasino.com:
SMTP error from remote server for RCPT TO command, host: ... Reason: 550-5.1.1 The email account you were trying to reach does not exist. Please
Try



Has anyone had the same experience?
I am grateful for any tips.

I am surprised that the chat is not available at all. This is actually constantly occupied (often only by English-speaking employees). The Verification itself can take a bit of time there. I don't really know what to advise you, but to try again and again to contact the chat....

This post has been translated automatically

Horsepower44
Top Member

Fairplay Casino cashout experience

29th Jan. 2019, at 10:54 am CET#3
0 Likes

Nobody has liked this post so far
Corsu88 wrote on 29/01/2019 at 10:46 am: Hello.
Have requested a payout at the Faiplay Casino!
This since 6 days not bearbeit!
Have tried to contact the Live Chat but this is not available at any time!!!!
Have already sent 3 requests via the form!
There was no answer until now!
Today I canceled the payment and again carried out the withdrawal process.
Then I got again the e-mail for confirmation.

Here is an excerpt:

we are pleased to inform you that we have received the following withdrawal request:
Amount: 150.00 EUR €
Payment method: wiretransfer
Our team will process the transaction within three business days, provided all documents have been received.
Have you not verified your account yet?
Please send us a copy of an identity document, the latest utility bill and proof of the transaction method used via our chat help.
For more information, please see our terms and conditions.


Sent the documents by email now and got a response from the mail server!

This message was automatically created by the mail delivery software.

A message sent by you could not be sent to one or more of
its recipients. This is a permanent error. The following address(es)
failed:

noreply@fairplaycasino.com:
SMTP error from remote server for RCPT TO command, host: ... Reason: 550-5.1.1 The email account you were trying to reach does not exist. Please
Try



Has anyone had the same experience?
I am grateful for any tips.

I'm not familiar with the casino, but look again for the email address of the customer service. Because as far as I know, noreply addresses (as the name suggests) are only created as outgoing addresses, which means you can not send anything to these addresses

This post has been translated automatically

Corsu88
Rookie

Fairplay Casino cashout experience

29th Jan. 2019, at 10:59 am CET#4
0 Likes

Nobody has liked this post so far
Horsepower44 wrote on 01/29/2019 10:54 AM
Don't know about the casino, but look again for the customer service email address. Because as far as I know noreply addresses(as the name says) are only outgoing addresses, which means you can't send anything to those addresses.

Unfortunately, there is nowhere to find an email address.

This post has been translated automatically

Horsepower44
Top Member

Fairplay Casino cashout experience

29th Jan. 2019, at 11:08 am CET#5
0 Likes

Nobody has liked this post so far
Then I can't help you either, sorry

This post has been translated automatically

Anonym

Fairplay Casino cashout experience

29th Jan. 2019, at 11:11 am CET#6
0 Likes

Nobody has liked this post so far
Corsu88 wrote on 01/29/2019 10:59 AM
Unfortunately, there is no email address anywhere to be found.

I have sent something by email..I'll see if I can still find the email..moment

This post has been translated automatically

Anonym

Fairplay Casino cashout experience

29th Jan. 2019, at 11:12 am CET#7
0 Likes

Nobody has liked this post so far
Corsu88
Rookie

Fairplay Casino cashout experience

29th Jan. 2019, at 11:21 am CET#8
1 Like

Liked this post: Anonym
Ludio wrote on 01/29/2019 11:12 AM: So here's the email: support@fairplaycasino.com

Thanks a lot.
Sent the documents to this mail now.
Let's see if I get an answer this time.

This post has been translated automatically

Anonym

Fairplay Casino cashout experience

29th Jan. 2019, at 11:24 am CET#9
0 Likes

Nobody has liked this post so far
Corsu88 wrote on 01/29/2019 at 11:21 am
Thank you very much.
Sent the documents to this mail now.
Let's see if I get a response this time.

Gladly..feel free to give feedback if everything worked

This post has been translated automatically

DieBlackjackBros
Rookie

Fairplay Casino cashout experience

29th Jan. 2019, at 11:29 am CET#10
2 Likes

Liked this post: Anonym, Avatar von DieBlackjackBros DieBlackjackBros
Corsu88 wrote on 01/29/2019 10:46 AM
noreply @fairplaycasino.com:
SMTP error from remote server for command RCPT TO, Host: ... Reason: 550-5.1.1 The email account you were trying to reach does not exist

That's a joke you seriously sent a message to that email address right?
If no, you are decently stupid in the head sorry to say.

This post has been translated automatically

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