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Online Casinos in general: Failed deposit Sunpura

Topic created on 16th Apr. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,117
Anonym

Failed deposit Sunpura

16th Apr. 2023, at 01:20 am CEST#1
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Hello all,

i have specially registered in this forum. I have the following problem. I deposited with Sofortüberweisung at Sunpura, the Deposit failed for some reason, but the money was debited from my bank account.
I have been in contact with support for two weeks. I should send screenshots and account statements, all done. It is always said that the deposit does not belong to the casino, although also in the casino zusehen is that a deposit failed.
I really do not know what to do anymore. The money was booked from my account and has simply disappeared.
Can you help me?

This post has been translated automatically

Andre
Expert

Failed deposit Sunpura

16th Apr. 2023, at 11:28 am CEST#2
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PeterPan68 wrote on 04/16/2023 at 01:20: Hello everyone,

i have specially registered in this forum. I have the following problem. I deposited with Sofortüberweisung at Sunpura, the Deposit failed for some reason, but the money was debited from my bank account.
I have been in contact with support for two weeks. I should send screenshots and bank statements, all done. It is always said that the deposit does not belong to the casino, although also in the casino zusehen is that a deposit failed.
I really do not know what to do anymore. The money was booked from my account and has simply disappeared.
Can you help me?

Two weeks is really a long time, with failed deposits the money is usually automatically reversed within a few days. I'm afraid there's not much you can do about it. The bank can't help you and if the casino is stubborn, you're on the short end of the stick.


Is this your regular casino? Or was that your first deposit?

Maybe other users have already had experiences with this casino.

This post has been translated automatically

SympathicBoy
Rookie

Failed deposit Sunpura

7th Jun. 2023, at 08:59 am CEST#3
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I have also deposited 60€ via Volt. Although the money should be instant on it and also with me was already debited it is still on pending. Have also already written an email and am curious about the answer

This post has been translated automatically

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