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Online Casinos in general: Experience with Play Club

Topic created on 19th May. 2021 | Page: 1 of 1 | Answers: 6 | Views: 1,246
Masterdoni
Rookie
Hey guys!
Does anyone have experience with the online casino Playclub?
I won €1800 there and am always a bit anxious about the payout at casinos where I have not played before.

My account has already been verified according to support.
Could you make good or bad experiences in this regard?

Would be happy to receive answers.

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Masterdoni
Rookie
CasinoReuber wrote on 19.05.2021 at 17:20: Aspire Casino halt, as long as you stick to the conditions you get your money. The conditions include that you can only use a Welcome bonus within the Aspire group.

I was automatically credited with my 1st Deposit a bonus of 100 €, but I canceled directly from support.
The 1st withdrawal is 800€ and is now for almost 24 hours on "pending".
The other 1000€ I still have on my account, because I want to see first what happens

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CasinoReuber
Amateur
Masterdoni wrote on 19.05.2021 at 17:22
I was automatically credited a bonus of 100€ with my 1st Deposit, but I had it cancelled directly by support.
The 1st payout is 800€ and is now for almost 24 hours on "pending".
The other 1000€ I still have on my account, because I want to see what happens first

Then it will fit, they just really like to take their time

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upola
Legend
With the group, the payout is always processed after at least 48 hours.
But I have always received my money from the group.

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Masterdoni
Rookie

upola wrote on 19.05.2021 at 17:36: With the group, the payout is always processed after at least 48 hours.
But I have always received my money with the group.

What did you have to send in if you don't mind me asking?

For my Verification they wanted ID, a picture of my bank card and proof of address.
As proof of address I had made a screenshot of an account statement from my online banking.
In the Live Chat, when I asked, they said that my account is already verified, but they will get back to me if they still need documents.
If my account is already verified, why can it be that they still need documents from me?

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upola
Legend
This is what they usually want when it comes to very high wins...e.g. proof of salary.
If your account is already verified, sit back and wait, nothing happens before 48 hours.

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Masterdoni
Rookie
upola wrote on 19.05.2021 at 17:59: That's what they usually want when it comes to very high wins...e.g. proof of salary.
If your account is already verified, sit back and wait, nothing will happen before 48 hours.

Good, I'm glad to hear that.

My account was already verified before the wins.
The wins actually came after the verification

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