Hands off the store!! Last Monday 50 € by Fast Bank Transfer egz., payment processed, account quite nornal debit but at Nationalcasino allegedly never arrived!!! Support belongs in the residual waste! Except for the played friendliness absolutely no hilfe get. Responsibility is passed on to the finance team ne door. -. -
I can only partially understand the reviews. I have been with Nationalcasino for 2-3 months and all problems so far have been solved by the support or the "VIP Casino Manager" (as it calls itself). The support via email seems more competent than the support agents in live chat. When a case was processed via email, it never took longer than a day (during the week). Deposits that went wrong were corrected or credited immediately upon presentation of screenshots of the transfer. All withdrawals (the highest to date 2,500 €) went through within a few hours and was immediately available (instant banking). Crypto also works if you have already deposited via crypto. The only thing that annoys me personally are the constant (2-4x a month) to prove that you own the account from which you Deposit (but also only the payments to the casino must be visible, no other transactions on the account).
I would guess that if something went wrong with a payment Provider, that the casino has to contact the provider. In the end, it is only interfaces / APIs that a casino integrates both for the games, as well as for the payment providers. Sometimes there are problems there - but they can usually be solved
So I also have problems with the withdrawal at the casino.
The Verification has worked reasonably well.
For almost 40 hours there is an amount on withdrawal in process. On request what is going on there comes constantly only it must still be checked.
In any other casino is paid out promptly and you usually have it on the same day on the account.
But at the casino here is not.
Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. Have sent so many statements but are always rejected
This post has been translated automatically
Anonym
verified
Former Member
Experience with National Casino
3rd Feb. 2022, at 05:54 pm CET#136
0 Likes
Nobody has liked this post so far
Leachim44 wrote on 03.02.2022 at 11:01: Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. I have sent so many statements but they are always rejected
Leachim44 wrote on 03.02.2022 at 11:01: Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. Have sent so many statements but are always rejected
You need the transaction confirmation. If you find it in your banking everything should work
This post has been translated automatically
Anonym
Former Member
Experience with National Casino
15th Jul. 2022, at 07:43 pm CEST#138
0 Likes
Nobody has liked this post so far
in my case, all documents were approved, yet my payment was cancelled several times.
Now they want a statement from the bank with iban, name address, transaction, time and the amount
Although I have mentioned several times that at my bank only the iban transaction and amount is displayed
Salvo345 wrote on 07/15/2022 at 19:43: with me all documents were approved, nevertheless my payment was cancelled several times.
Now they want statement from the bank with iban,name address, transaction, time and the amount
Although I have mentioned several times that at my bank only the iban transaction and amount is displayed
Now rest my 780 € On my game account😪
Then put you there better everywhere nen limit of 1 euro, if it grabs you, so that this coal also remains whole, if this way to the payout now takes longer.
This post has been translated automatically
Anonym
Former Member
Experience with National Casino
15th Jul. 2022, at 10:11 pm CEST#140
0 Likes
Nobody has liked this post so far
Falko wrote on 15.07.2022 at 20:14
Then set you there better everywhere nen limit of 1 euro, if it grabs you, so that this coal also remains whole, if this way to the payout now takes longer.
yes you are right, hope that works out
have the already several times the screenshot geschikt. And even blackened all other transactions, and the one marked with red marker
But no above is only Iban
but the name is missing
Dan is the date but the time is missing
to puke🤢
The Id and address were verified so fast, thought cool load
Now I win and had to upload everything again now hangs on the shit screenshot.
Experience with National Casino
Nobody has liked this post so far
have you all received your payouts now?
Have also problem, constantly new document, but now came mail: your cash-out request has been approved
Remains exciting
Lg Gigi
Yyour cash-out request has been approved.
This post has been translated automatically
Experience with National Casino
Liked this post: Yvonne4379
Edit: Post adjusted
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
I would guess that if something went wrong with a payment Provider, that the casino has to contact the provider. In the end, it is only interfaces / APIs that a casino integrates both for the games, as well as for the payment providers. Sometimes there are problems there - but they can usually be solved
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
The Verification has worked reasonably well.
For almost 40 hours there is an amount on withdrawal in process. On request what is going on there comes constantly only it must still be checked.
In any other casino is paid out promptly and you usually have it on the same day on the account.
But at the casino here is not.
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
With what have you deposited?
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
You need the transaction confirmation. If you find it in your banking everything should work
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
Now they want a statement from the bank with iban, name address, transaction, time and the amount
Although I have mentioned several times that at my bank only the iban transaction and amount is displayed
Now rest my 780 € On my game account😪
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
Then put you there better everywhere nen limit of 1 euro, if it grabs you, so that this coal also remains whole, if this way to the payout now takes longer.
This post has been translated automatically
Experience with National Casino
Nobody has liked this post so far
yes you are right, hope that works out
have the already several times the screenshot geschikt. And even blackened all other transactions, and the one marked with red marker
But no above is only Iban
but the name is missing
Dan is the date but the time is missing
to puke🤢
The Id and address were verified so fast, thought cool load
Now I win and had to upload everything again now hangs on the shit screenshot.
https://ibb.co/BBFFbxF
https://ibb.co/chXTFHR
This post has been translated automatically