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Online Casinos in general: Experience with National Casino (Page 12)

Topic created on 03rd Apr. 2021 | Page: 12 of 15 | Answers: 141 | Views: 45,407
CabZla
Rookie
Maik2612 wrote on 17.05.2021 at 13:20
How long have you been waiting? I don't understand why you are being stalled like this! I have a complain open at casino guru. Unfortunately nationalcasino is not listed at ask gamblers, otherwise I would have filed a complaint there as well.

yes unfortunately gibts the casino at Askgambler not, Casino Guru I'm still waiting until the middle of the week.

Registered on 08.05 and the same day also uploaded documents and verified, first two withdrawals on 09.05 at 8 o'clock in the morning once 250 and 50. after that I deposited again later and made with 50 again 550 that was on 13.05 at 6.48 o'clock the last payout.
on 14.03 I have activated game / Deposit limit of 0 euro via the chat.

on 14.03 I have also received the last email from NationalCasino support that

"As we see, your cashout is still pending for a check. Please note that every cashout request is being checked in the live queue order. please, kindle wait your withdrawal request will be checked as soon as possible!

We are sorry about your experience and we hope for your understanding"

when i asked if any documents were still needed i was told that everything was ok and it was only up to the finance department.

i would be extremely upset if i don't see the money by the end of the month especially since i blew 1k at another casino after winning at this one. if i don't get the money that's definitely it for gambling. would be the first time i don't get my payout in my 13 years of gambling even with 30k i didn't have to wait that long

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Maik2612
Rookie
CabZla wrote on 17.05.2021 at 13:48
yes unfortunately gibts the casino at Askgambler not, Casino Guru I still wait until midweek.

Registered on 08.05 and the same day also uploaded documents and verified, first two withdrawals on 09.05 at 8 o'clock in the morning once 250 and 50. then I deposited later again and made with 50 again 550 that was on 13.05 at 6.48 o'clock the last payout.
on 14.03 I have activated game / Deposit limit of 0 euro via the chat.

on 14.03 I have also received the last email from NationalCasino support that

"As we see, your cashout is still pending for a check. Please note that every cashout request is being checked in the live queue order. please, kindle wait your withdrawal request will be checked as soon as possible!

We are sorry about your experience and we hope for your understanding"

when i asked if any documents were still needed i was told that everything was ok and it was only up to the finance department.

i would be extremely upset if i don't see the money by the end of the month especially since i blew 1k at another casino after winning at this one. if i don't get the money that's definitely it for gambling. would be the first time i don't get my payout in my 13 years of gambling even at 30k i didn't have to wait that long

So quite funny that they let on ei times someone so zappeln. Despite verification. With me just 1 to 1 the same problem. Commutes for days, according to chat now no further documents are needed and it is already in the finance queue. Kannst yes times give an update when you have received your money. Würd me gladly exchange with you via Pn, but am still limited in the function

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CabZla
Rookie
Maik2612 wrote on 17.05.2021 at 14:28
So pretty funny that they let someone flounder like that on ei times. Despite verification. With me just 1 to 1 the same problem. Pendulum for days, according to chat now no further documents are needed and it is already in the finance queue. Kannst yes times give an update when you have received your money. Würd me gladly exchange with you via Pn, but am still limited in the function.

Yes the whole thing is already strange, if at least times the payouts would have been approved. I would be relieved by quite a bit but so, according to casino guru have the yes also lousy agbs so that certain game patterns are not allowed, I often play bod on 1 line or often change the stakes from 50c to 2 then to 4 euro for a few spins then down again or from 1 line to 5 and vice versa could also be related to the now looking for what to deny the payout.

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Maik2612
Rookie
CabZla wrote on 17.05.2021 at 15:24
Yes the whole thing is already strange, if at least times the payouts would have been approved. I would be relieved already a lot but so, according to casino guru have the yes also lousy agbs so that certain game patterns are not allowed, I often play bod on 1 line or often change the stakes from 50c to 2 then to 4 euro for a few spins then down again or from 1 line to 5 and vice versa could also be related to the now looking for what to deny the payout.

This is exactly the point. It does not go forward
Stands just constantly on pending. In the GTCS itself, is not much in it. At least only the usual, 1 household, etc. At Casino Guru I have also read through, which also advise against it. Well, I would have known it earlier. Keep your fingers crossed that we quickly get our money. You can update. I will write to the chat again tomorrow morning. Every day until what happens

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Maik2612
Rookie
Maik2612 wrote on 17.05.2021 at 16:15
That is exactly the point. It does not go forward
Stands halt constantly on pending. In the AGBS itself, is not much in it. At least only the usual, 1 household, etc. At Casino Guru I have also read through, which also advise against it. Well, I would have known it earlier. Keep your fingers crossed that we quickly get our money. You can update. I will write to the chat again tomorrow morning. Every day until what happens.

Just asked again in chat. It came only the prefabricated answer that the payment is in the queue. At the end of a sentence that was new: Your payment is checked to the best of our ability. Think they are meticulously looking for a player caused by the player to not have to pay out. And that one cancels halt during the waiting period

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Maik2612
Rookie
In the meantime, I have sent a complaint email to techsolutions group n.v. on behalf of all those waiting in the round, in the hope that something will happen

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Maik2612
Rookie
Maik2612 wrote on 17.05.2021 at 18:00: In the meantime I have sent a complaint email on behalf of all waiting in the round to techsolutions group n.v, in the hope that something happens.

2 min after I sent the mail, I got the payout confirmation! I am curious when it will land on my account. I will let you know

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CabZla
Rookie
Maik2612 wrote on 17.05.2021 at 18:00: In the meantime I have sent a complaint email on behalf of all waiting in the round to techsolutions group n.v, in the hope that something happens.

Hey can you tell me where you have sent a complaint email and what was in it then also send a

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Maik2612
Rookie
Give me your instaname or so. Send you then there ne request

This post has been translated automatically

CabZla
Rookie
Maik2612 wrote on 17.05.2021 at 19:16: Give me your instaname or so. Send you then there ne request.

I just wanted to write an email to Techsolutions NV and got two emails that my withdrawals have been approved, just looked at the casino account.

The last payout of 550 was approved but the payouts from 09.05 are still open.


Let's hope that tomorrow at least the 550 are on it and the remaining 300 this or next week come to the account.

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