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Online Casinos in general: Experience with Fortune Legends - the new online casino on GambleJoe (Page 4)

Topic created on 02nd Sep. 2019 | Page: 4 of 10 | Answers: 95 | Views: 30,965
Daniel
Elite
I talked to the management today and put the casino on the greylist. FortuneLegends already wanted to be temporarily removed completely at the beginning of the conversation. However, since there were already user reviews, this is no longer possible without further ado. We suggested the greylisting, which the casino agreed to immediately:

Daniel

The management would like to apologize to the community for all the inconvenience. We hope that FortuneLegends will get the technical problems under control and can be removed from the greylist soon.

This is the first time that a casino has voluntarily allowed itself to be put on the greylist. This at least gives hope, as such self-reflective / self-critical behavior is exceptional in this industry.

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upola
Legend
If the casino is now on the greylist, it is almost burned.

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Daniel
Elite
upola wrote on 04/09/2019 at 13:15: If the casino is on the greylist now,it's almost burned.

Well, if the suggestion had not come from the casino itself, we would have had to do it anyway, unfortunately. But we warned FortuneLegends that such reactions would come if they still have technical flaws on their side and start with us. Whether it's burned or not, we can't assess. So far, no casino has managed to come back from the greylist. Before we take it down again, we will of course test it extensively and only remove it from the greylist if it works perfectly.

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Knochen
Elite
I would actually like to test the casino as soon as it is off the greylist. I have always liked the bonus system at Playojo. Have played there for quite a while exclusively but at some point the eternal loading time of the page has annoyed. Payout has also always taken quite a long time, Verification back then too. In itself, this is a good system. For example, I had a very good run, where I had paid out 200 € at the end and could collect an additional 30 € in Cashback credit and continue playing

I hope therefore the casino can fix the errors. Where it probably lacks more than just the technical components. The support probably also needs to be either (re)trained or replaced. I wonder why they throw an obviously unfinished product on the market. The casino industry has so much competition, it's hard to gain traction with a product like this

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Daniel
Elite
Knochen wrote on 04/09/2019 at 13:47: I would actually like to test the casino once it is off the greylist. I've always really liked the bonus system at Playojo. Played there exclusively for quite a while but at some point the eternal loading time of the page has annoyed. Payout has also always taken quite a long time, Verification back then too. In itself, this is a good system. For example, I had a very good run, where I had paid out 200 € at the end and could collect an additional 30 € in Cashback credit and continue playing

I hope therefore the casino can fix the errors. Where it probably lacks more than just the technical components. The support probably also needs to be either (re)trained or replaced. I wonder why they throw an obviously unfinished product on the market. The casino industry has so much competition, it's hard to gain traction with a product like this.

So I believe that this casino can eventually join the top casinos. As banal and unprofessional as it sounds, I have a good feeling about the management, they have an honest attitude, or so I think. This feeling has rarely deceived me, but I have rarely listened to it. With Wunderino, for example, everything was good at the beginning, but the personal contact (via Skype) was for my taste rather moderately sympathetic.


There are good and bad people in all nations, ethnicities and also industries. And even in the gambling industry there are good and trustworthy people - even if you find them less often in the industry than in the cross-section of the population. I like the trust and concept of the casino, but the implementation is a disaster. They still need time ...

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Anonym
Not bad!
After less than a week, a new casino has made it into the daily center of conversation in the GJ community.
Only through rather bad publicity, but I think more people know the place now than if everything would run smoothly there.

I am sure that the management will get the existing problems under control very soon...;-)

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Begbie
Elite
lol they should as compensation times nen 10er no Deposit bonus raushauen for gamblejoe user.
miserable stingy collar..

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Anonym
I would start a second test run as soon as you admit that you have been able to eliminate technical problems. Everyone deserves a second chance. When I think back to what was going on with Lapalingo, you don't necessarily have to talk about "burned" right away when you have a few problems. Even though I had already used the word pipe burst. Maybe the casino is strong enough and would work with a few users in terms of usability.

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M****9
So I have to take now times the casino in protection!
I registered there on 3.09 and was able to make a tidy win. I made the withdrawal on the same day. Today I was informed to send the documents to the casino for Verification (The mail was written in German and very friendly). It took less than 4 hours and I was verified and the money was also immediately in my account via Trustly. For me a super casino!

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Knochen
Elite
Malo789 wrote on 05.09.2019 at 14:20: So I have to take now times the casino in defense!
Signed up on 3.09 there and was able to make a decent win. I made the withdrawal on the same day. Today I was informed to send the documents to the casino for Verification (The mail was written in German and very friendly). It took less than 4 hours and I was verified and the money was also immediately in my account via Trustly. For me a super casino!

Sounds okay but 2 days for the mail that you should verify yourself is now not exactly record-breaking

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