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Online Casinos in general: Experience Rant Casino ?

Topic created on 20th Oct. 2020 | Page: 1 of 4 | Answers: 33 | Views: 14,965
Nextplx
Amateur

Experience Rant Casino ?

20th Oct. 2020, at 10:30 pm CEST#1
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Hello dear have been looking for something new at the weekend and came across Rantcasino there unfortunately paid a little much but in the end then won something.
The payout was confirmed par minutes after initiation, but now I'm waiting for this comes to the account... well there is 3-5 days thought halt after confirmation ginge Evtl what faster...

Unfortunately, I also have 2 bugs / errors
Maybe you have tips on how I can best, proceed there I'm also waiting for a response from the support team.

Error No.1
Have 1x free spins had won there about 140 € and at the end of the free spins is an error message turned up that I should restart the slot, unfortunately, the win was not credited to me.
Support has passed it on to the Provider for testing waiting there for response...

Error No. 2
Then I noticed that one of my deposits via Klarna has not arrived and is now almost 5 days on hold.
The money was debited from my account.
Have already turned to Klarna and the casino. However, the casino always just baffles me I should wait for an email response.



Maybe someone has tips or experience

thanks to you

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Nextplx
Amateur

Experience Rant Casino ?

21st Oct. 2020, at 12:29 pm CEST#2
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Short update money was today on the account !
Now still hope that I get the 140€ from the Provider and the 100€ from Klarna ^^

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Nextplx
Amateur

Experience Rant Casino ?

13th Nov. 2020, at 08:49 pm CET#3
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I am still running after my 100€ that I deposited via Klarna but have not arrived at the casino supposedly.
Klarna says they have the money, and Klarna has also tried to contact the juice shop


can I turn to the MGA with it ?
It can not be that I 100€ Einahle and not even the 100€ Verspielen may...

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gamble1
Icon

Experience Rant Casino ?

14th Nov. 2020, at 12:55 am CET#4
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Of course you can also contact the MGA about this problem if the casino does not manage to execute transactions satisfactorily after weeks, but then you will probably have to wait a few more weeks until someone actually gets around to processing the transaction

I had similar problems in the past not only in relation to casinos or e-wallets regarding the problem with Klarna

There Klarna itself has usually everything settled I would recommend you but again at the casino to make pressure because the money is yours to it belongs to you yes

Since you have received your payout, you can also do not care if they want to have you in the future as a customer because I would be really annoying that someone has to look at the timely

And if you refer to the problem with Klarna you can ask again besides whether there is already from the Provider what new (just to show people have not forgotten)

Threatening with the MGA should always be played only as the last card when nothing runs because that often leads to success but also to much frustration at the casinos

This page here is very well known in the gambling area and reaches a lot of people that you can also like to include in your email there is then usually already more cooperation than without no one wants to be the focus of a bad discussion on GJ

But I would stehts remain friendly then that can be regulated

Keep us up to date

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mfitch030
Amateur

Experience Rant Casino ?

14th Nov. 2020, at 01:26 am CET#5
1 Like

Liked this post: Avatar von Jesss711 Jesss711
Hi, I once had such a similar case at Casumo! Same procedure, where I still have not received a response after 7 days. I have become clearer and have given my anger free rein, of course factually. Lo and behold suddenly everything went very quickly and I got my money!

Tip: as already mentioned, bring quietly with a that you are on the road in forums like Gamblejoe, CasinoGuru or similar!

I press you the fingers. Many greetings

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Anonym

Experience Rant Casino ?

14th Nov. 2020, at 08:42 am CET#6
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I have only had excellent experiences there. It's the only OC where I've had a great experience. No Verification theater, but everything went normally.
Payments via Trustly come quickly and reliably. Autostart function is still there for many slots. No cutting together of many slots as in casinos of the White Hat Group post 15.10. Whoever has problems there, makes under guarantee themselves some kind of mess and then gives the OC the blame.

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Nextplx
Amateur

Experience Rant Casino ?

23rd Nov. 2020, at 09:16 am CET#7
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... unfortunately I still do not get further... Rantcasino wants again and again the Transactions ID ... and Klarna refers me to the
Verwendungszweck... but the Verwendungszweck is not enough Rant casino...

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-Alex-

Experience Rant Casino ?

24th Nov. 2020, at 07:29 am CET#8
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Have requested a withdrawal on 16.11. at Rantcasino and this was processed according to the casino on 17.11.. The money is not on it until today. I have never had to wait so long for a transfer, something is wrong.

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Nextplx
Amateur

Experience Rant Casino ?

24th Nov. 2020, at 07:43 am CET#9
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The pay from.... in my experience I can not reproach them... just takes forever after the confirmation until the money is on the account, think they send it by carrier pigeon...

but there are clearly better casinos...
i do not know how you need 10 weeks to a paymentzuordnnen when the buyer provides you with all the account statements, etc...
i'm fine... if they want to lose a good paying customer because of 100€^^

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Tina444

Experience Rant Casino ?

24th Nov. 2020, at 10:37 am CET#10
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I am already waiting for 9 days for payout from Rant Casino. With mkr it is about a large sum. When I ask, I am always told that the transfer will take 5 to 7 business days. Really annoying. Am curious

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