Online Casinos in general: Experience payout period Rabona? (Page 3)
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Experience payout period Rabona?
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was a bit of a strange comparison that's true but there are also enough without de license that pay out instantly... next time maybe read the current experiences here beforehand and then decide whether you want to play somewhere or not. In any case, I hope he gets his win & it doesn't take too long.
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Experience payout period Rabona?
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whether with or without a German license. Absolutely dubious. My account has now been blocked without giving any reason. I will probably never see my money again. The total would now be EUR 600.
Live chat always promises that customer support will contact me by email. All written by AI. Not a single mail received in 5 working days. There is no customer support, no finance department. All lies. Criminal company...professional appearance
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Experience payout period Rabona?
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Even if the payout sometimes takes a long time, everyone here in the forum has received their money from Rabona, even me. The problem is probably with yourself, maybe you behaved the same way in the chat as here, all scammers, I'll kick your ass if I don't get my money immediately, blah blah blah...
Edit by Julian: Font color has been adjusted
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Experience payout period Rabona?
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I can prove everything.
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Experience payout period Rabona?
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These posts gave me hope when I read them. I won't believe it until I have it in my account. I haven't received a single email from customer support in 4 days. My account did not need to be verified according to AI live chat. As soon as the Live Chat checks the request, it always says in a computer-generated style that everything has supposedly been forwarded to the responsible department. They will get back to you as soon as possible. Questions about the maximum time this process can take are ignored. The live chat never addresses the questions specifically. There are always ready-made answers that reveal nothing about the status. The answers are written in such a way that it can also mean 100 years.
Allegedly 1-3 days processing time; professional liars.
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Experience payout period Rabona?
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Experience payout period Rabona?
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i'd like to join in and tell you about my experience with Rabona / 7Stars.
First of all: I only play sports betting. That's why I can only rate this area.
I have never played games such as casino, Poker etc., which is why I can only rate sports betting.
Incidentally, I always play with "unsafe" providers WITHOUT Bonuses, because the rollover terms are often - to put it mildly - vague. I prefer not to do that.
My Rabona account has been around for quite a long time. I knew that they are not tied to OASIS and also where they got their (former?!) license from (Curacao).
Since I've been playing with 1BET for several years at a Curacao clique and have ALWAYS gotten my money out there - despite the long payout time - I tried Rabona, as they allow depositors to use PSC (1BET has not offered this for a long time).
So exactly 7 days ago I deposited 20€ via PSC and placed a good combination bet (I had previously only played there for a total of about 50€). Then won a low 4-digit amount.
On 16.05.2024 I requested a payout in the evening. After exactly 3 (WERK!) days (20.05.24), I received an email in the evening (shortly before the 3 working days expired) that my payout had been canceled.
It was completely clear to me what game was about to begin... In the chat it was claimed that I had canceled this payout, which was nonsense. It was then suggested that my IBAN was incorrect...
I then requested another €500 payout and wagered my remaining balance (ultimately unsuccessfully).
I did this because I had already written off my money.
I then contacted support and received a hypocritical reply to my cynical comment that Rabona would "coincidentally" have a system error regarding my withdrawal before the 3 working days expired: "How should I know, sir?"
Well, how was she supposed to know that Rabona was using this tactic of suddenly canceling payouts after 3 days on "pending" and then starting the whole thing again?
Maybe support could know, because ~95% of support requests are: "WHEN WILL THE PAYOUT FINALLY BE MADE?"
Well, I politely and curtly explained to her that I had carefully documented the events (including screenshots of my bets, my account balance each day, my web activity on the site, etc, so that at the end of the day Rabona can't say there was never a win or anything). I also had all the documents for the KYC procedure to hand, which I informed the support team of. I also did not place any further bets there. I also didn't contact support any further because I realize that there are some people sitting there in Bangladesh or something and selecting prefabricated answers from a manageable drop-down menu - ergo: they can't help me substantially or want to or may.
I was then told that "no Verification is necessary at the moment". OK, based on your experiences, I had a bad feeling: after another 3 days, I was expecting all the KYC stuff, including a dickpick in front of the Rabona website or 300 one-armed push-ups in 5 minutes in front of the webcam.
Status quo:
I am not verified.
Today I received an email: your withdrawal has been successfully proceeded, or something.
I saw that there were no more funds in my account. So I checked online banking to see if anything had been received.
And lo and behold:
RABONA HAS ACTUALLY PAID OUT! 500€ to the bank account.
Without further harassment, without KYC, without tricks.
I would still advise caution after all the reviews and would also make sure that I only Deposit sums that I can write off in the worst case anyway. I would keep my possible wins in the lower 4-digit range so that I don't have to be so annoyed in the event of a non-payout.
All in all very surprising, but there are already experiences like this here.
I still prefer to play on 1BET again because I "trust" them more (you know what the term "trust" means in relation to a non-regulated online betting shop ).
Nevertheless, I will probably deposit another 10 at Rabona in good time and report back if necessary.
I expected NOTHING and was pleasantly surprised. However, I wouldn't draw any conclusions from this just yet.
I have also read here and elsewhere that some people send their complete payment histories of their bank accounts to such Curacao cliques in the course of verification, even though they don't even have an imprint themselves.
The "Know-Your-Customer" should also be called "Know-Your-Betting-Provider".
I really don't see the point in making myself literally "naked" in front of a company whose managing director can't even be researched (OK, after doing some research I now at least know his name and where he comes from).
To summarize again:
- RABONA has transferred €500 to a bank account
- Total duration 7 weekdays after the win
- however, the first payout was canceled after the maximum waiting time of 3 working days
- the customer was blamed for this (chat: "You probably have a typing error in the IBAN")
- that seems very much like a stalling tactic
- Payout is limited to a maximum of €500 every 3 working days, which is cheeky
- 7 days for the payout of the win may seem fantastically short for this Provider with all the negative reviews - but it is by far the longest waiting time I have ever had with a bookie (and I have really played with many)
- not very trustworthy overall
- i wouldn't play there with larger sums or aim for larger wins (€5000+)
I hope that I have been able to help you with this experience report.
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Experience payout period Rabona?
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Thank you for your detailed report, but why did you think they would want a dickpick from a woman (I'm assuming this now, as your avatar is female)?
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Experience payout period Rabona?
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Find yourself a girlfriend!
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Experience payout period Rabona?
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Maybe you want to be mine?
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Experience payout period Rabona?
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0asis
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Experience payout period Rabona?
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a short update on RABONA....
After having no serious problems with the store so far (the money came late, but it came), it's time for me to write something here again.
Just a reminder to everyone NOT to play there.
Payouts are repeatedly delayed, even for small amounts, and the service is polite but helpless. It's as if they know exactly how hard the customer is being screwed and they're not allowed to tell you.
Yes, gambling is one of those things anyway. Sometimes I could do better things with my money.
But it's legitimate to gamble and as a player you want to be paid your wins FAIRLY.
Rabona is less and less adhering to the 3-day payout period.
And there is no response to criticism, you have no chance of getting through, the service is only trained to get rid of you and put you off.
Well, there are also bookies where there really was an answer from the payment department when there were problems and you asked to speak to someone there. At least it was pretended that this person was from the department. Whatever - the money arrived promptly. But unfortunately this only applies to other bookies, not to RABONA.
I've actually been playing at another bookie since then, but switch to rabona when the payment method at my regular bookie doesn't work.
So my advice: don't sign up there in the first place! It's not worth the trouble you'll have. It's just annoying.
They don't stick to their own terms and conditions.
In any case, I won't be depositing there any more. Even if I believe that my money will still arrive. You can't calculate with wins from rabona because they have to find their way to your account first
It's a real rip-off.
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Experience payout period Rabona?
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0asis
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Experience payout period Rabona?
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Experience payout period Rabona?
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There is always talk of FunID here. I've already found out what FunID actually is. What Deposit and withdrawal methods does it offer? I think I read that withdrawals can only be made to a bank account, or am I wrong?
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