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Online Casinos in general: Experience payout period Rabona? (Page 2)

Topic created on 22nd Aug. 2023 | Page: 2 of 3 | Answers: 40 | Views: 4,307
Langhans_innen
Expert

Candlelight wrote on 21.03.2024 at 12:16: requested payout 2 days ago, no processing to date. Withdrawal is still available to cancel. Customer support keeps sending me copy/paste responses to my specific withdrawal. Allegedly in the queue. Sent ID scan with bank statement by email for verification. No response.
Amount is medium, 400 euros only. So considering that other providers - such as Betano - sometimes send within 15 minutes by real-time transfer and it arrives very quickly, I regret my first depositor at Rabona.
I chose to pay out via bank transfer. Deposited via paysafecard.
Allegedly the finance team has to check and only then transfer. Rabona is a dubious shit store. Won't Deposit anything there anymore as they just take the p**s.

T0uchTheSky wrote on 22.08.2023 at 20:26: Payouts usually take between 3 - 4 days, sometimes it can take a little longer, but you always get your money.


Max_Bet wrote on 10.02.2024 at 13:31: Deposited with PSC. Paid out to token. All without verification.
Takes 48 hours until the payout is confirmed,


Bluff wrote on 10.02.2024 at 13:39: For me always about 48 hours and I always got my money also 2k payout without problems and without Verification

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WithoutWings
Expert

Candlelight wrote on 21.03.2024 at 12:16: requested payout 2 days ago, no processing to date. Withdrawal is still available to cancel. Customer support keeps sending me copy/paste responses to my specific withdrawal. Allegedly in the queue. Sent ID scan with bank statement by email for verification. No response.
Amount is medium, 400 euros only. So considering that other providers - such as Betano - sometimes send within 15 minutes by real-time transfer and it arrives very quickly, I regret my first depositor at Rabona.
I chose to pay out via bank transfer. Deposited via paysafecard.
Allegedly the finance team has to check and only then transfer. Rabona is a dubious shit store. I won't be depositing anything there again as they're just taking the p**s.

It almost took me 10 days, you have to be really patient with them ... and 500 max which is also annoying ... I played 3000 and deleted myself because that's pure stalling.

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garfield68
Elite
i also had to wait 7 days for my last withdrawal there (100€ on jeton). I think it's really too long, especially on a wallet. but unfortunately it's the same with the whole group (dolly casino, 5 gringos etc.)

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BinGOLDiG
Expert

Bluff wrote on 10.02.2024 at 13:57: Yes, I can't complain either. I play at rabona and two partner casinos/sports betting providers: librabet and bankonbet

If I want to make e.g. 30euro sports bets I Deposit 10euro each at all three and can still play the bonuscrap. I've already had so many payouts just because I think the casinos there still give out like they did back then Thursday, for example, 700euros paid out from a 20euro casino bonus 😇😇😇😇

But Bonuscrab has its own bonus conditions!

The maximum payout is 5 times the value of the depositor!
So if you deposit 20 and play with a Bonuscrab bonus, you can withdraw a maximum of €100

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BinGOLDiG
Expert
Candlelight wrote on 21.03.2024 at 12:16: requested payout 2 days ago, no processing to date. Withdrawal is still available to cancel. Customer support keeps sending me copy/paste responses to my specific withdrawal. Allegedly in the queue. Sent ID scan with bank statement by email for verification. No response.
Amount is medium, 400 euros only. So considering that other providers - such as Betano - sometimes send within 15 minutes by real-time transfer and it arrives very quickly, I regret my first depositor at Rabona.
I chose to pay out via bank transfer. Deposited via paysafecard.
Allegedly the finance team has to check and only then transfer. Rabona is a dubious shit store. I won't Deposit anything there again as they just take the p**s.

Casinia is a sister casino of rabona!
I find it much more customer-friendly and uncomplicated there!
I've never had any luck with the employee responsible for my withdrawals at rabona either

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garfield68
Elite

BinGOLDiG wrote on 21.03.2024 at 15:39:
Casinia is a sister casino of rabona!
I find it much more customer-friendly and uncomplicated there!
At rabona I've never had any luck with the employee who was responsible for my withdrawals

do you always have to wait 5-7 days for a payout at this casino?

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BinGOLDiG
Expert

garfield68 wrote on 21.03.2024 at 18:36:

do you always have to wait 5-7 days for a payout at the casino?

I think that depends on when I order the payout!

If you request a withdrawal on Wednesday, Thursday or Friday, you can wait until Monday or Tuesday, as no withdrawal requests are processed at the weekend 🤷‍♀️

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garfield68
Elite

BinGOLDiG wrote on 21.03.2024 at 22:59:

I think that depends on when I order the payout!

If you apply on Wednesday, Thursday or Friday, you can wait until Monday, Tuesday, as no withdrawal requests are processed on weekends 🤷‍♀️

i've also noticed this. are there any casinos in the group that pay out faster? ( on jeton)

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T0uchTheSky
Elite

garfield68 wrote on 21.03.2024 at 23:12:

i have already noticed. are there any casinos in the group that pay out faster? ( on jeton)

You always get money from Rabona, even if it sometimes takes a long time. If you want the payout faster, then you would have to play somewhere else ^^

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Candlelight
Fraud, Rabona does not pay out my wins! I will put this company down wherever I can. Ridiculous

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Donnie
Elite

Candlelight wrote on 22.03.2024 at 11:32 am: Fraud, Rabona does not pay out my wins! I will put this company down everywhere I can. Ridiculous

But you have now also been told here that payouts can sometimes take time and that it is probably normal that they take their time

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roccoammo11
Expert

Candlelight wrote on 22.03.2024 at 11:32 am: Fraud, Rabona does not pay out my wins! I will put this company down everywhere I can. Ridiculous

if you spread something like this everywhere on the www then nobody will believe you anyway...

it makes more sense to write more details here about when you requested the payout, which payout method, whether verified or not, what the support says etc...
maybe you'd rather write your posts without anger in your stomach & with less emotion so that you achieve more everywhere...
please don't feel offended - we all hate waiting a long time for payouts!!! i know from experience that my first rabona payout was also difficult but i received my money!

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Candlelight
My payout was simply canceled by the system today - after 3.5 days. Live Chat allegedly refers to a technical error with the payment service bar (what a load of nonsense), it's a normal bank transfer with an IBAN number.

The live chat told me to request a payout again. But now the system says that the money has to be used at least once.

I reported this to Live Support and pointed out that the error was due to Rabona. Now they say I will probably be contacted by email, which will probably take weeks again. My first email from 4 days ago is still unanswered (only auto email confirmed).

The tactic is to leave me sitting without a reply. They want to force me to either bet A again and lose. Or in the event of a win and a new payout, it will be canceled and rejected 100% again.

The money at Rabona is unsafe. Do you have similar experiences? Soooooo crap.


No phone service and dee live chat only sends copy paste answers that are cruel and don't mean anything.


I am at a loss and suspect that my money is gone and I will never see it again

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roccoammo11
Expert

Candlelight wrote on 24.03.2024 at 04:26: My payout was simply canceled by the system today - and this after 3.5 days. Live Chat allegedly refers to a technical error in the payment service bar (such nonsense), it is a normal bank transfer with IBAN number.

The live chat told me to request a payout again. But now the system says that the money has to be used at least once.

I reported this to Live Support and pointed out that the error was due to Rabona. Now they say I will probably be contacted by email, which will probably take weeks again. My first email from 4 days ago is still unanswered (only auto email confirmed).

The tactic is to leave me sitting without a reply. They want to force me to either bet A again and lose. Or in the event of a win and a new payout, it will be canceled and rejected 100% again.

The money at Rabona is unsafe. Do you have similar experiences? Soooooo crap.


No phone service and the live chat only sends copy paste answers that are cruel and don't mean anything.


I am at a loss and suspect that my money is gone and I will never see it again

as I said my first withdrawal was also a bit complicated but I received the money..the second and third time there were no problems at all except that they are not the fastest....

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Bluff
Expert
Candlelight wrote on 21.03.2024 at 12:16: requested payout 2 days ago, no processing to date. Withdrawal is still available to cancel. Customer support keeps sending me copy/paste responses to my specific withdrawal. Allegedly in the queue. Sent ID scan with bank statement by email for verification. No response.
Amount is medium, 400 euros only. So considering that other providers - such as Betano - sometimes send within 15 minutes by real-time transfer and it arrives very quickly, I regret my first depositor at Rabona.
I chose to pay out via bank transfer. Deposited via paysafecard.
Allegedly the finance team has to check and only then transfer. Rabona is a dubious shit store. I won't Deposit any more money there, as they just take the p**s.

You should bear in mind that Rabona is a casino/sports betting Provider without a German license, e.g. Betano has a German license.

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