Hello, I have the following problem and as soon as I want to withdraw the money I have won via credit card, I always get an error "invalid entry", I tried everything the support said. Then I thought I would pay out via Bitcoin, but the request was not processed all week until I canceled it again and tried the credit card again. This did not work again. Support is no longer available can't leave messages etc. I am at a loss as to what else I can do. I am fully verified. Above all, my credit card is pre-saved as a payment method but always invalid input bla. Can anyone help me?
I can't help you with your problem, but I've also been waiting for a payout since 3.3, I've written emails, tried the chat and I'm not getting a reply and the chat is also no longer available.
By the way, I paid out via LTC.
No, evolve is already ok. They just have a bit more work at the moment. You will also receive feedback from support if you contact them during business hours after 10am on weekdays.
Kapykapy wrote on 10.03.2025 at 14:27: No evolve is ok. They just have a little more work right now. You will also receive feedback from support if you contact them during business hours on weekdays from 10am.
well somehow not, I have left an email and have no way of contacting support any more
I did get a reply to my email this morning.
Hello Sven,
Thank you for reaching out to us.
Withdrawals are handled individually, meaning the processing time can extend up to 4 banking days. However, it is possible for your withdrawal to be expedited depending on our finance department's workload.
Rest assured, we will promptly notify you via email once your withdrawal request has been successfully processed.
We genuinely appreciate your patience, and we extend our best wishes for your continued success at our casino.
Should you have any further questions or require assistance, feel free to contact us via email 24/7 or connect with us on Live Chat between 10:00 a.m. CET and 11:00 p.m. CET.
Warm regards,
Although it is supposed to be accelerated, nothing has happened. I never had any problems before the changeover, but it's really getting on my nerves. It's now been a week and still nothing has been paid out.
All right, with my Mifinity eWallet I also have a virtual IBAN... Should work in theory 🤔
I guess these IBANs are only for depositors to your MiFinity account? I can't imagine that you can enter this IBAN when making a withdrawal at the casino. I also think I read something here that it doesn't work. Let me know if it worked for you?
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By the way, I paid out via LTC.
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well somehow not, I have left an email and have no way of contacting support any more
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No problems with evolve so far
Whether chat or payouts, always fast.
VG
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Even since the changeover?
Normally I was of the same opinion, but I've only had a €20 payout for mifinity open for several days. That was definitely never the case.
I'm curious 😂
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Hello Sven,
Thank you for reaching out to us.
Withdrawals are handled individually, meaning the processing time can extend up to 4 banking days. However, it is possible for your withdrawal to be expedited depending on our finance department's workload.
Rest assured, we will promptly notify you via email once your withdrawal request has been successfully processed.
We genuinely appreciate your patience, and we extend our best wishes for your continued success at our casino.
Should you have any further questions or require assistance, feel free to contact us via email 24/7 or connect with us on Live Chat between 10:00 a.m. CET and 11:00 p.m. CET.
Warm regards,
Although it is supposed to be accelerated, nothing has happened. I never had any problems before the changeover, but it's really getting on my nerves. It's now been a week and still nothing has been paid out.
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Paid by instant bank transfer to Jetonbank, didn't take 24 hours.
Everything is chic.
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All right, with my Mifinity eWallet I also have a virtual IBAN... Should also work in theory 🤔
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The proof of the pudding is in the eating
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I guess these IBANs are only for depositors to your MiFinity account? I can't imagine that you can enter this IBAN when making a withdrawal at the casino. I also think I read something here that it doesn't work. Let me know if it worked for you?
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