Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Error message and all gone!!!!

Topic created on 24th Jun. 2021 | Page: 1 of 1 | Answers: 7 | Views: 2,270
wolfitoneo
Visitor

Error message and all gone!!!!

24th Jun. 2021, at 08:57 am CEST#1
0 Likes

Nobody has liked this post so far
Servus,

The following
I gambled yesterday, everything went quite ok
Have then bought more times games etc.

Have for 120 and 104 euros
In 2 games bought free spins!
In the games came 3 or 4 times ne error message and then was my suddenly the win gone and when I go on game rounds is 0 euros as a win there!


I have everything here in black and white with screenshots in one of the games

Since you see the purchase of free spins and the error message at 19 euro nochwas and in game rounds is 0 euro there.

The error message also came sls I was once in free spins over 180 euros and still had 4 games and then also stood in game rounds 0 euro win.

I asked Platincasino and he said that it must clarify on the part of the game provider...

Pictures are here
https://linksharing.samsungcloud.com/nevRQ1ujSpJf

https://linksharing.samsungcloud.com/b7h5XWBkylIU


https://linksharing.samsungcloud.com/wJYcHYH3mSym

This post has been translated automatically

wolfitoneo
Visitor

Error message and all gone!!!!

24th Jun. 2021, at 11:47 am CEST#2
0 Likes

Nobody has liked this post so far
wolfitoneo wrote on 24.06.2021 at 08:57: Servus,

The following
I gambled yesterday, everything went quite ok
Have then bought more times games etc.

Have for 120 and 104 euros
In 2 games bought free spins!
In the games came 3 or 4 times ne error message and then was my suddenly the win gone and when I go on game rounds is 0 euros as a win there!


I have everything here in black and white with screenshots in one of the games

Since you see the purchase of free spins and the error message at 19 euro nochwas and in game rounds is 0 euro there.

The error message also came sls I was once in free spins over 180 euro and still had 4 games and then also stood in game rounds 0 euro win.

I asked Platincasino and he said that it must clarify on the part of the game provider...

Pictures are here
https://linksharing.samsungcloud.com/nevRQ1ujSpJf

https://linksharing.samsungcloud.com/b7h5XWBkylIU


https://linksharing.samsungcloud.com/wJYcHYH3mSym


The Platin employee from ViP area said that they just rent the Provider,
What do you think will happen?
Have everything in black and white
Money is gone!!!

This post has been translated automatically

j****e

Error message and all gone!!!!

24th Jun. 2021, at 12:03 pm CEST#3
1 Like

Liked this post: Avatar von needle34 needle34
If the OC adheres to its terms and conditions and rules, the money will be gone. It was then apparently a technical malfunction and then these companies do not see themselves in the refund obligation. There is a small chance if the game Provider gives in. I would not rely on it...but I keep my fingers crossed.

This post has been translated automatically

wolfitoneo
Visitor

Error message and all gone!!!!

24th Jun. 2021, at 12:08 pm CEST#4
0 Likes

Nobody has liked this post so far
jubre wrote on 24.06.2021 at 12:03 pm: If the OC adheres to its terms and conditions and rules, the money will be gone. It was then apparently a technical malfunction and then these companies do not see themselves in the refund obligation. A small chance exists if the game Provider gives in. I would not rely on it...but I keep my fingers crossed.

Yes, but that's not possible!

Imagine I would have bought for ne larger sum free spins and possibly had a big win!

And then both gone, so this goes' net, in the normal casino happens so net.
Could puke

This post has been translated automatically

needle34
Expert

Error message and all gone!!!!

24th Jun. 2021, at 12:09 pm CEST#5
0 Likes

Nobody has liked this post so far
Platin will already rules is one of the best casinos 😂. So chill

This post has been translated automatically

wolfitoneo
Visitor

Error message and all gone!!!!

24th Jun. 2021, at 12:12 pm CEST#6
0 Likes

Nobody has liked this post so far
needle34 wrote on 24.06.2021 at 12:09 pm: Platin will that already rules is but one of the best casinos 😂. So chill

Am I curious 🤑🤑🤑

This post has been translated automatically

redriver67
Expert

Error message and all gone!!!!

24th Jun. 2021, at 12:26 pm CEST#7
0 Likes

Nobody has liked this post so far
Was that by chance at such a Irondog slot. Had the day before yesterday at the slot Branded Megaways of Irondog repeated free spins on 20-40 cents and thought me times make a few spins on 2 euros. The free spins went in after a few spins. I then played down and after the 3rd or 4th free spin suddenly end. The reels have not stopped spinning. Have then restarted and everything gone, free spins and the win I had on it. But happens with Platin very often at higher stakes, unfortunately

This post has been translated automatically

wolfitoneo
Visitor

Error message and all gone!!!!

24th Jun. 2021, at 12:34 pm CEST#8
0 Likes

Nobody has liked this post so far
redriver67 wrote on 24.06.2021 at 12:26 pm: Was that by chance at such a Irondog slot. Had the day before yesterday at the slot Branded Megaways of Irondog repeated free spins on 20-40 cents and thought me times make a few spins on 2 euros. The free spins went in after a few spins. I then played down and after the 3rd or 4th free spin suddenly end. The reels have not stopped spinning. Have then restarted and everything gone, free spins and the win I had on it. But happens with Platin very often at higher stakes, unfortunately.

Exactly the Provider is irondog

Games were Branded megaways and jack megaways

So I am not the only one

This post has been translated automatically

Hot Topics8th Sep. 2024 at 02:01 am CEST

World
0
Miscellaneous
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project managerProfile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately