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Online Casinos in general: dsgvo information

Topic created on 13th Jul. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,795
Pete145
Visitor

dsgvo information

13th Jul. 2022, at 08:08 pm CEST#1
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Hello all,
I requested a dsgvo from Platincasino about 30 days ago. Today came the message that they can not meet the deadline due to technical problems and that it takes some time and referred to another paragraph.
Is this correct? It seems to me that they do not want to send me this information?
Thanks

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Comingsoon19
Experienced

dsgvo information

13th Jul. 2022, at 09:10 pm CEST#2
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Also received this message today. And it is already my 2nd request. Nothing happened with the first one. Now came at least the hint. I am curious whether there is still an overview

VG

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Matara
Rookie

dsgvo information

14th Jul. 2022, at 02:58 pm CEST#3
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This is typical Platincasino, with me they have already over 2 months technical problems!

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gamble1
Icon

dsgvo information

15th Jul. 2022, at 08:42 am CEST#4
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Would in all cases just wait times can be quite possible times to have longer technical problems

In case of doubt you can usually prove the first contact with the request and also the answer you got

If technical problems are the reason according to the Provider, this is not a normal case in my opinion and therefore the deadline of the provider may be extended by 2 months which would then mean they have a total of 3 months to send the information

But as I said, this is only allowed in exceptional cases in all other cases, the information must be there after 1 month from the request

If then after the maximum period of 3 months nothing should come one can contact the supervisory authority think everything before that also not really interested the

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Comingsoon19
Experienced

dsgvo information

15th Jul. 2022, at 10:48 am CEST#5
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gamble1 wrote on 15.07.2022 at 08:42: Would in all cases just wait times can be quite possible times to have longer technical problems

In case of doubt you can usually prove the first contact with the request and also the answer you got

If technical problems are the reason according to the Provider, this is not a normal case in my opinion and therefore the deadline of the provider may be extended by 2 months which would then mean they have a total of 3 months to send the information

But as I said, this is only allowed in exceptional cases in all other cases, the information must be there after 1 month from the request

If then after the maximum period of 3 months nothing comes one can contact the supervisory authority think everything before that also not really interested

All right, very good to know! Thank you. Then just wait and see

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WithoutWings
Expert

dsgvo information

15th Jul. 2022, at 04:18 pm CEST#6
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So I can tell you that I was once told that Platin has changed the company or owner 1-2 years ago and data from before are no longer available. Am times curious whether you get there what of those

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Milenski

dsgvo information

26th Jul. 2022, at 11:34 pm CEST#7
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Yes, that's exactly what it looks like.
The company is supposed to have been transferred since 2018...
i have also received this info. They are just stalling, sometimes system error, sometimes new
Company. You want the data certainly because of clawbacks or?
Please share whether the supervisory authority could do something.

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