Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: dsgvo information

Topic created on 13th Jul. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,830
Pete145
Visitor

dsgvo information

13th Jul. 2022, at 08:08 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello all,
I requested a dsgvo from Platincasino about 30 days ago. Today came the message that they can not meet the deadline due to technical problems and that it takes some time and referred to another paragraph.
Is this correct? It seems to me that they do not want to send me this information?
Thanks

This post has been translated automatically

Comingsoon19
Experienced

dsgvo information

13th Jul. 2022, at 09:10 pm CEST#2
0 Likes

Nobody has liked this post so far
Also received this message today. And it is already my 2nd request. Nothing happened with the first one. Now came at least the hint. I am curious whether there is still an overview

VG

This post has been translated automatically

Matara
Rookie

dsgvo information

14th Jul. 2022, at 02:58 pm CEST#3
0 Likes

Nobody has liked this post so far
This is typical Platincasino, with me they have already over 2 months technical problems!

This post has been translated automatically

gamble1
Icon

dsgvo information

15th Jul. 2022, at 08:42 am CEST#4
0 Likes

Nobody has liked this post so far
Would in all cases just wait times can be quite possible times to have longer technical problems

In case of doubt you can usually prove the first contact with the request and also the answer you got

If technical problems are the reason according to the Provider, this is not a normal case in my opinion and therefore the deadline of the provider may be extended by 2 months which would then mean they have a total of 3 months to send the information

But as I said, this is only allowed in exceptional cases in all other cases, the information must be there after 1 month from the request

If then after the maximum period of 3 months nothing should come one can contact the supervisory authority think everything before that also not really interested the

This post has been translated automatically

Comingsoon19
Experienced

dsgvo information

15th Jul. 2022, at 10:48 am CEST#5
0 Likes

Nobody has liked this post so far
gamble1 wrote on 15.07.2022 at 08:42: Would in all cases just wait times can be quite possible times to have longer technical problems

In case of doubt you can usually prove the first contact with the request and also the answer you got

If technical problems are the reason according to the Provider, this is not a normal case in my opinion and therefore the deadline of the provider may be extended by 2 months which would then mean they have a total of 3 months to send the information

But as I said, this is only allowed in exceptional cases in all other cases, the information must be there after 1 month from the request

If then after the maximum period of 3 months nothing comes one can contact the supervisory authority think everything before that also not really interested

All right, very good to know! Thank you. Then just wait and see

This post has been translated automatically

WithoutWings
Expert

dsgvo information

15th Jul. 2022, at 04:18 pm CEST#6
0 Likes

Nobody has liked this post so far
So I can tell you that I was once told that Platin has changed the company or owner 1-2 years ago and data from before are no longer available. Am times curious whether you get there what of those

This post has been translated automatically

Milenski

dsgvo information

26th Jul. 2022, at 11:34 pm CEST#7
0 Likes

Nobody has liked this post so far
Yes, that's exactly what it looks like.
The company is supposed to have been transferred since 2018...
i have also received this info. They are just stalling, sometimes system error, sometimes new
Company. You want the data certainly because of clawbacks or?
Please share whether the supervisory authority could do something.

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 10:57 am CET

Watch-out
0
Gossip
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately