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Online Casinos in general: DrückGlück.com- Experiences with the payout method up to date

Topic created on 12th Nov. 2019 | Page: 1 of 1 | Answers: 3 | Views: 2,053
Mayleen41
Hello dear forum,
i have been playing in casinos for some time now and it has paid off here and there. The payout was no problem so far. Now I have made one (or already many) withdraw requests at DrückGlück.com and all of them were rejected because of the wrong bank name.
i have two bank accounts - one with Kreissparkasse Köln and one with Commerzbank. Nothing works
Now I have deposited money via Giropay and that worked immediately.But the return connection can not be established.
I have tried it in all possible writing combinations, with ö and with oes. The support is very nice and eager, also I always get feedback on my requests- The account is verified from the beginning with all the necessary documents.

But I just can't get any further.
Is there anyone who has experienced the same there, or who can help mitr with the payout?

The input mask shows all fields in green - all correct, only the bank name always in red.

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MisterL
Expert
maybe change language via england incognito mode etc.

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Mayleen41
ok- thanks, I haven't thought about that at all

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Mayleen41
it all worked out well in the end, but it was a pain in the ass. They did it through their finance department, but it was a lot of back and forth writing. All in all, but still a nice contact.

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