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Online Casinos in general: Does anyone have experience with Elcarado West Casino?

Topic created on 14th Dec. 2018 | Page: 1 of 1 | Answers: 9 | Views: 2,717
Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 09:48 am CET#1
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Hello everyone,

I am relatively new to Online Casinos and am still testing at the moment.

Now I have discovered the casino "Elcarado West Casino".

I got there through Twitchstreamer a 150% bonus code. Deposited 50,-Euro and have to wager about 4500.-Euro.
With a little luck I actually managed to convert the 4500,-Euro and won 2000,-Euro.
(The 5,- Euro max bet was not exceeded, play most with 1,40- Euro or 2,40 Euro bet)


Now I would like to pay out the 2000, -Euro. According to the AGB's I must carry out me before a verification.
I have uploaded the documents there (ID, telecom bill, bank statement) and for 5 days I am still waiting for the processing.

Elcarado West Casino does not have Live Chat! and I have not yet received a reply to my email support requests.

What is your experience with Elcarado Western Casino?

Mfg.

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upola
Legend

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 10:18 am CET#2
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This is the same group where Lapalingo belongs to.
They are not the fastest.
Hopefully you did not violate any bonus conditions.
Most complaints about Lapalingo come when you have played with bonus.

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Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 10:24 am CET#3
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upola wrote on 14/12/2018 at 10:18: This is the same group where Lapalingo also belongs.
They are not the fastest.
Hopefully you didn't violate any bonus conditions.
Most complaints about Lapalingo come when you have played with bonus.

Thanks for the quick reply.
I have not violated the bonus conditions in any case
Do you also play at Elcarado?

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upola
Legend

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 10:41 am CET#4
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No I do not play at Elcarado or Lapalingo.
At the weekend, probably nothing will happen.
Of course they want you to lose everything again, that's why they take so long.
I would write them every day two mails, even now on We.

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Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 11:10 am CET#5
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Ok. I will do it. Have a nice weekend

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Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

14th Dec. 2018, at 07:30 pm CET#6
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Can anyone else tell me about Elcarado on this?

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rosiking
Rookie

Does anyone have experience with Elcarado West Casino?

15th Dec. 2018, at 02:55 pm CET#7
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Masterp wrote on 12/14/2018 at 7:30 pm: Can anyone else tell me about Elcarado on this?

I play there and in Lord Lucky Casino is almost identical without support and so.... always got my money without problems... but Verification took a few days after that everything went smoothly.

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Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

15th Dec. 2018, at 04:59 pm CET#8
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rosiking wrote on 15/12/2018 at 14:55
I play there and in Lord Lucky Casino is almost identical without support and so.... have always got my money without problems... but Verification took a few days after that everything went smoothly.

Thanks for your answer
If that is so then I am at least reassured.

So can I rely on the support on it that they will soon process my documents? or should I ask me email to support again?

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Masterp
Visitor

Does anyone have experience with Elcarado West Casino?

16th Dec. 2018, at 10:49 am CET#9
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I got email from Elcarado today, my identity could confirm successfully!

The payout was requested, according to Elcarado...

***The payout you requested in the amount of €1,999.00 has been noted by Cham in Elcarado's system for withdrawal, it will be processed within the next 2-3 business days.

As soon as the payout status updates, Cham will notify you of the new status.


Let's see how long it actually takes.
*1€ fees like Lapalingo 😂




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Basel09
Visitor

Does anyone have experience with Elcarado West Casino?

28th Dec. 2018, at 08:22 am CET#10
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Hello I also play there. I deposited 300 euros and won 1350 euros
Incredibly on 15.12. I sent the documents and requested the payout
The documents were also verified
Until today I have heard nothing, let alone the payout was processed
I have a bad feeling about the casino

In the meantime I have informed MGA and complaints@netagame.zendesk.com.
I will keep you posted.
Basel09

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