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Online Casinos in general: Does anyone already have experience with Onlinecasino.de ?

Topic created on 28th May. 2017 | Page: 1 of 7 | Answers: 65 | Views: 132,037
S****8
they make yes fat advertisement of because of Germany Casino Nr.1...


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Daniel
Elite
Personally, I have not had any experience with Onlinecasino.de, but I couldn't either, because only players from Schleswig Holstein are allowed to play there. If you come from one of the other 15 federal states, you can't register there at all.

This is stated in the footer and in the terms and conditions of OnlineCasino-Deutschland.de

OnlineCasino-Deutschland is operated with an official German Concession number: IV 36-212-21.6.10 from the Ministry of the Interior and Federal Affairs / Gambling of the State of Schleswig-Holstein from 19.12.2012.

The use of our online casino is only permitted for participants over the age of 18 and within the scope of the gambling law of Schleswig-Holstein. Only players with residence or habitual abode in Schleswig-Holstein are currently eligible to play.

The first "legal" online casino has not exactly covered itself with glory with some dubious practices. So the first time players were encouraged to register and Deposit (even players outside Schleswig-Holstein). If they won, they were not paid out, of course, on the grounds that players from other federal states would be playing there "illegally". In the meantime, however, the registration form has or should have been adapted so that only players from SH can register there. What OnlineCasino-Deutschland has done there could be described as trickery.

Then there is another scandal of domain hijacking. That is, the domain has already been acquired by dirty methods or stolen from the original owner:

Domain hijacking or domain theft (a cybercrime) is the act of changing the registration of a domain name without the permission of its original registrant, or by abuse of privileges on domain hosting and registrar software systems.

Source: https://en.wikipedia.org/wiki/Domain_hijacking

What happened at OnlineCasino-Deutschland can be described as dubious or unethical. Because not all players can play there and because of these circumstances I have never listed the casino in our online casino comparison.

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S****8
AHA !

That explains some ...because I once paid a year ago there and won zero but also zero!
Come from BW and since they have me but really cheated?
Because at that time you could still register and "beautiful" Deposit without reference to the fact that only players from Schleswig may play there!

Fortunately it was not high deposits!

Thanks Daniel for the report about it!

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S****8
Daniel, I just managed to log in with my account ...how can that work ?
Since my residence is in Baden-Württemberg ?
Have even all the deposits from last year can sift !
Have paid in there so from April 2016 ...and unfortunately but several times ! >:(

Can I make a complaint afterwards because of trickery ?

Because knowingly there players are misled ?

Or is one there rather chanceless?

That's a cheek!

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Daniel
Elite
Well, you didn't lose because the games there are unserious. You could have won. But you can ask for your money back!

I can only recommend every player (with residence outside of SH) who has deposited there at Online Casino Germany in the past to claim his money back!

I just had to search forever to find the responsible supervisory authority and even there is no form.

https://www.schleswig-holstein.de/DE/Themen/G/gluecksspiel.html

But here you are supposed to be able to complain somewhere if Online Casino Germany does not refund the deposited funds.

I don't know, Germany and gambling regulator sucks. This is almost worse than Curacau or Costa Rica! At least it's more confusing and harder to find.

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Daniel
Elite
Sweep88 wrote on 28.05.2017 at 12:22 pm: Daniel, just managed to log in with my account ...how can that work ?
Since my residence is in Baden-Württemberg ?
Have even all the deposits from last year can sift !
Have paid in there so from April 2016 ...and unfortunately but several times ! >:(

Last year 2016? Last year you could still register there and with your correct address? Or have you changed PLZ to be able to register? Please be honest!
So take a screenshot, photos of your deposits. It would also be good if you still had the account statements. Then you can tell the aces of Online Casino Germany that you should not have played there and want your money back. If they don't pay it out, you can contact the gambling authorities in Germany.

As I said, unfortunately I can only find this address:


Ministry of the Interior and Federal Affairs

Düsternbrooker Weg 92
24105 Kiel
E-mail: Gluecksspielaufsicht@im.landsh.de
Phone: +49 431 988-0
Fax: +49 431 988-6146060

Maybe call them and get the contact details or the website with the corresponding complaint form (if this exists at all in Germany). But someone must be responsible. If you know more, I would be grateful for an update.

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S****8
ok ...thanks for your research ! Yes have made all screenshots with deposits,my address and everything !
Did not change any zip code or so ...quite normal my address indicated ! Also made a screenshot of it !

Will report the competent authority of it ...
Were more than 400 € I have deposited there and could never pay out winnings !

Why can make the Tv snotty advertising ?

Report me !

Thanks

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Daniel
Elite
First of all I would contact OnlineCasinoDeutschland.de (man what a shitty name I will abbreviate to OCD from now on). I would tell them directly that you have deposited 400€ and want to have these stakes back, because according to their own terms and conditions and according to the regulatory authority in Schleswig-Holstein you were not allowed to play there.

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Daniel
Elite
Strange, I was just able to successfully log in there with my former stuttgart address. When I tried that in 2015, it did not work. Until (as far as I know) 2014 it worked, but then winnings were not paid out.

After registration, however, the following is displayed in the footer (OCS Limited -- Suite No. 1947 -- Vincenti Buildings -- Stralt Street -- Valetta VLT1432 -- Malta):

Daniel

In other words, they do it like DrückGlück, for example, in such a way that they have this strange Schleswig-Holstein license but it only applies if you register from SH. Players from all other states play according to Maltese law. So it may be that the MGA is now responsible for you. Which is probably even better for you, because whether the German gambling license is any good is questionable.

But I find it crass that so extremely with "German security", "license hard as German Kruppstahl" and "TÜV tested (the management system) lol" and with "first legal online casino" is advertised. At the same time, all players outside of Schleswig-Holstein play just as "illegally" at OnlineCasino Germany as at all other online casinos. I consider this to be misleading advertising, if not worse

What would really interest me times would be the following: Has anyone (from a state other than Schleswig-Holstein) ever won something bigger at OnlineCasino.de 5.000€+ or 10.000€+ and received the payout?

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S****8
Hello Daniel,

so of course they left themselves a little door !
Have emailed with them :

That came then as an answer:

"Dear Mr.....

thank you for your e-mail.

Since you did not indicate a primary or secondary residence in Schleswig-Holstein when you registered, you were recommended to OnlineCasino Europa by our Affiliate partner. As already mentioned, Onlinecasino-eu.com is operated with an official EU license, which allows us to offer attractive games throughout Europe within the framework of the EU freedom of services. Our offer is therefore permitted in all German states as well as Europe."

So nevertheless everything with right things to gone !?

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