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Online Casinos in general: Direct complaint against entire casino group (Curacao license)? (Page 2)

Topic created on 15th Oct. 2023 | Page: 2 of 2 | Answers: 18 | Views: 3,054
Falke
Expert

Direct complaint against entire casino group (Curacao license)?

15th Oct. 2023, at 07:57 pm CEST#16
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T0uchTheSky wrote on 10/15/2023 at 19:54:

We are talking about casinos in Curacao.

At Guru there are countless cases where Curacaos also return funds when it is clearly Gambling addiction and the casino allowed deposits after a ban for gambling addiction.


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gamble1
Icon

Direct complaint against entire casino group (Curacao license)?

16th Oct. 2023, at 02:34 am CEST#17
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Falcon wrote on 10/15/2023 at 19:57:

At Guru there are countless cases where even Curacaos pay back funds when it is clearly Gambling addiction and the casino allowed deposits after a ban for gambling addiction.



The numbers but usually only when they just feel like it Curacao is not tangible and the authority does not give a shit because it is known for years how to deal with player complaints namely not at all and if at all times an answer comes it was the first and last usually think the others would like to point here

Therefore, I would say if the TE can prove everything "AND THE CASINO JUST DANACH IST" then his chances are good because if the casino has no buck 20 Aff pages on the hammering that does not juckt the and the authority also not

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Falke
Expert

Direct complaint against entire casino group (Curacao license)?

16th Oct. 2023, at 05:46 am CEST#18
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gamble1 wrote on 16.10.2023 at 02:34 Clock:
The numbers but usually only when they just feel like it Curacao is not tangible and the authority does not give a shit because for years it is known how to deal with player complaints namely not at all and if at all times an answer comes it was the first and last usually think the others would like to point here

Therefore I would say if the TE can prove everything "AND THE CASINO JUST DANACH IST" then his chances are good because if the casino has no Bock 20 Aff pages on the hammering that does not juckt the and the authority also not

Yes, that's exactly how it is. Nobody denies that. But to say in advance that it is useless anyway is just wrong. There are many cases in which they pay for Gambling addiction, because pretty much every aff site decides in the player's favor and it is even theoretically stated in the license agreement.


Only Guru are the biggest xxxx. They even decide against the player, even if the casino shows willingness to pay. Nevertheless, it can bring what to make there ne complaint, because many casinos then immediately respond to the complaint with the fact that they pay. However, if the casino refuses to pay, you can be sure that Guru will stick to the casino, no matter what evidence you have. I know a case where a player had several screenshots of the gambling ban, even as he told the VIP support about it.

In that case, the casino had objected and Guru then pulled things out of his fingers that were no longer nice. They then argued that the account had been blocked because of gambling addiction, but since you had asked for a bonus beforehand, this was not really to be taken seriously. They also like to ignore evidence and sometimes even screw the players more than the casinos themselves.

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Paddington
Expert

Direct complaint against entire casino group (Curacao license)?

24th Oct. 2023, at 11:26 am CEST#19
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Well that sounds to me a bit like asking a Dealer for a receipt... The casinos are illegal. They do not have to act according to German law

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