Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Deposit way!!!! Please help

Topic created on 13th Jan. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,176
Tanja1987
Rookie
Hello all!
I made a Deposit of 30€ at Wunderino on 5 January and selected Klarna Sofortüberweisung as the payment method. The money was also directly debited from my bank account but never arrived at Wunderino. Wunderino told me if the money has not reached them I get my payment between 5-7 business days automatically back to my bank account.
Today it has been 9 days and I have not received my 30€ back yet.
What can I do?
Does anyone have any tips for me or have you guys had something like this happen and actually get your deposit back?
I am grateful for any help.

This post has been translated automatically

frapi07
Elite

Tanja1987 wrote on 13/01/2023 at 18:39: Hello everyone!
I made a Deposit of 30€ at Wunderino on 5 January and selected Klarna Sofortüberweisung as the payment method. The money was also directly debited from my bank account but never arrived at Wunderino. Wunderino told me if the money has not reached them I get my payment between 5-7 business days automatically back to my bank account.
Today it has been 9 days and I have not received my 30€ back yet.
What can I do?
Does anyone have any tips for me or have you guys had something like this happen and actually get your deposit back?
I am grateful for any help.

Same thing I wrote you last week: get active and contact klarna/immediately. Wunderino will not help you. They won't transfer any money to you, because they didn't receive your deposit. The money is definitely stuck at klarna/immediately. I took action myself when this happened to me and as a result I had my deposits back within 4 days.

This post has been translated automatically

Andre
Expert
Hello Tanja 1987,

i hope your money will be credited back soon and everything will go its right way.

The topic was recently discussed in detail in our forum, have a look at here

You have opened the thread yourself, just keep writing in there.

This topic was closed

This post has been translated automatically

Hot Topics23rd Nov. 2024 at 10:07 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately