Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Data transfer from Luckydreams

Topic created on 20th Dec. 2023 | Page: 1 of 1 | Answers: 6 | Views: 898
KarolinaP

Data transfer from Luckydreams

20th Dec. 2023, at 01:10 pm CET#1
0 Likes

Nobody has liked this post so far
Hello everyone,

i play at Luckydreams and I received the following mail from Luckydreams support:

" that due to an inadvertent clerical error in data processing, a file containing data on some accounts was mistakenly sent to a specific user's email address by an employee of our casino. We deeply regret this incident and are currently conducting a thorough investigation. We have already taken strict measures to prevent such incidents from happening again in the future."

They had tried to reach me by phone, but I had missed the call.
Someone had already written to me privately to say that they had received my details from Luckydreams..

What can I do? What rights and claims do I have? My data was simply passed on and the support confirmed this to me by email!

Thank you!

This post has been translated automatically

roccoammo11
Expert

Data transfer from Luckydreams

20th Dec. 2023, at 02:20 pm CET#2
1 Like

Liked this post: Avatar von Paddington Paddington

KarolinaP wrote on 20.12.2023 at 13:10: Hello everyone,

i play at Luckydreams and I received the following mail from Luckydreams support:

" that due to an inadvertent clerical error in data processing, a file containing data on some accounts was mistakenly sent to a specific user's email address by an employee of our casino. We deeply regret this incident and are currently conducting a thorough investigation. We have already taken strict measures to prevent such incidents from happening again in the future."

They had tried to reach me by phone, but I had missed the call.
Someone had already written to me privately saying that they had received my details from Luckydreams..

What can I do? What rights and claims do I have? My data was simply passed on and the support confirmed this to me by email!

Thank you!

since it's illegal to play there, you certainly won't be able to sue them. maybe you'll get €20 Bonus money if you're lucky. be glad that they at least let you know.

This post has been translated automatically

upola
Legend

Data transfer from Luckydreams

20th Dec. 2023, at 02:58 pm CET#3
0 Likes

Nobody has liked this post so far
KarolinaP wrote on 20.12.2023 at 13:10: Hello everyone,

i play at Luckydreams and I received the following mail from Luckydreams support:

" that due to an inadvertent clerical error in data processing, a file containing data on some accounts was mistakenly sent to a specific user's email address by an employee of our casino. We deeply regret this incident and are currently conducting a thorough investigation. We have already taken strict measures to prevent such incidents from happening again in the future."

They had tried to reach me by phone, but I had missed the call.
Someone had already written to me privately saying that they had received my details from Luckydreams..

What can I do? What rights and claims do I have? My data was simply passed on and the support confirmed this to me by email!

Thank you!


What do you mean, your data was given to an acquaintance by chance, even though there must be 50,000 or more people registered.

Edit by Julian: Font color has been adjusted

This post has been translated automatically

Dr-Strange
Top Member

Data transfer from Luckydreams

20th Dec. 2023, at 03:05 pm CET#4
0 Likes

Nobody has liked this post so far

upola wrote on 20.12.2023 at 14:58:


How now, your data has accidentally received a acquaintance although there are certainly 50000 or more people registered.such a coincidence.

Where does it say that? 😅

This post has been translated automatically

upola
Legend

Data transfer from Luckydreams

20th Dec. 2023, at 04:37 pm CET#5
0 Likes

Nobody has liked this post so far
Dr-Strange wrote on 20.12.2023 at 15:05:

Where does it say that ? 😅

Someone had already written to me privately that he had my data from Luckyb

Here you go

This post has been translated automatically

Dr-Strange
Top Member

Data transfer from Luckydreams

20th Dec. 2023, at 05:05 pm CET#6
0 Likes

Nobody has liked this post so far

upola wrote on 20.12.2023 at 16:37:
Here you go

I forgot to apologize 😁

This post has been translated automatically

upola
Legend

Data transfer from Luckydreams

20th Dec. 2023, at 05:21 pm CET#7
0 Likes

Nobody has liked this post so far
All good

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 07:10 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately