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Online Casinos in general: Cookie Casino makes stress (payout) (Page 3)

Topic created on 08th Jun. 2020 | Page: 3 of 4 | Answers: 31 | Views: 10,001
Nick1895
Expert
Update:
Payout rejected with the reason: no minimum Deposit of 20 euros which (hold on) must be converted 3x!
No sooner said than done, 20 euros gambled away.
Payout again rejected with the reason: another document with note, selfie, name, signature, date!
So I have the snout finally full, slowly GambleJoe could turn on times. This scumbag casino should be on the Blacklist!!!

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Anonym
Really awesome. No matter what they want. The main thing you get your money back and then delete account

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Nick1895
Expert
simkarte76 wrote on 09.06.2020 at 14:01: Really awesome. No matter chic what they want. The main thing is to get your money back and then delete the account

I do, afterwards they argue that the Deposit was not converted 3x, although the money gambled away. Or next comes proof of salary, birth certificate, notarial letter or a naked selfie ... hope GambleJoe puts this store on the Blacklist

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Latino
Experienced
@Nick1895:

Or next comes proof of salary, birth certificate, notarized letter or naked selfie

No, next I suppose you need a selfie from the Oval Office while sitting on a naked oiled Trump's lap and having the Taiwanese Encyclopedia of Animals tattooed on your back by a shaved ape who was previously given 1 liter of Absynth with a funnel.

What I really want to say: Yes, it is harassment and IMHO you should Blacklist the entire N1 group.

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Insa24
Top Member
Nick1895 wrote on 09.06.2020 at 13:59: Update:
Payout rejected with the reason: no minimum Deposit of 20 euros which (hold on) must be converted 3x!
No sooner said than done, 20 euros gambled away.
Payout again rejected with the reason: another document with note, selfie, name, signature, date!
So I have the snout finally full, slowly GambleJoe could turn on times. This scumbag casino should be on the Blacklist!!!

Well I find it above all outrageous that the "support" can not tell you BEFORE you send all the desired documents, that you still have to deposit so and so many euros and convert, right? Well... Now you really still have the 20i deposited 😯, then just send another selfie and pay out. Now just do not give up! So much stress wg just EUR 50, -.... But had a similar case also once had: there was somewhere FS NoDep with max cash out EUR 100, -. After conversion I wanted to pay out the 100i and after I sent ale mgl documents, I should first deposit n 10er. I did, the deposit gambled and 100i I wanted to pay out again -> account locked 😅😅 wg alleged multi accounting (my friend and I nowmal use the same WLAN). End of the story: not only the EUR 100,- win, but also the EUR 10,- deposit were gone 😵

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Anonym
As a rule, it is normal that you can withdraw only after you have a real money account. You probably made your first Deposit after your win from the free spins, anything else would be cheating

That you have to take photos of yourself and e.g. a Paysafecard or your ID is unfortunately normal. But it is not correct to give you the instruction that additionally the chat must be seen in the background. Neither is that in the terms and conditions nor is it necessary. Also, it is not necessary to take a new photo, because the previous photo was already accepted.

Contact them and give them all the information about your situation. This will lead to consequences for the respective employee

Edit: link to the competition removed

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agnesaislami
Experienced
I am surprised that they acted this way. I have registered in every, yes really, every casino from the N1 Casino
In some, I did not even have to verify. 50 eus in, 1000 out, in less than 30 minutes, without verification. In some, I had to verify myself, but even that was then done within 1 hour + the payout. So in terms of speed etc, this is even faster than all the casinos listed here. The payouts are always ready in 30 min - latest 2 hours
Have even read several complaints about the casinos, but I have in literally none of these casinos had any problems, not even close.

EDIT: Wow did not know that this thread here is already open for 5 months. Wtf.

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Danger
Amateur
agnesaislami wrote on 07.01.2021 at 14:06: I am surprised that they acted like this. I have registered in every, yes really, every casino from the N1 Casino
In some, I didn't have to verify at all. 50 eus in, 1000 out, in less than 30 minutes, without verification. In some, I had to verify myself, but even that was then done within 1 hour + the payout. So in terms of speed etc, this is even faster than all the casinos listed here. The payouts are always ready in 30 min - latest 2 hours
Have even read several complaints about the casinos, but I have in literally none of these casinos had any problems, not even close.

EDIT: Wow did not know that this thread here is already open for 5 months. Wtf.

I haven't had any problems so far either. Was always satisfied with the N1 group. Have there already paid out about 10,000 total the years.

The only payouts that have taken longer were from the casino Amun ra. There I had to wait 3 days until the money was in the account

With the other casinos of the N1 Casino group everything went mega fast. Verify within 2-3 hours and the payouts were almost always as fast as at Videoslots

What I also find good is that you can still make bets over 1 euro with the group and everything is like before

Otherwise I play almost only Curacou casinos that with DAMA.NV so as bitstarz, kingbilly u.s.w.. Have never had problems there but the more often with MGA casinos

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Katharina2
Top Member
Perhaps it is related to the fact that casinos have finally read the rules
and looked into the list, according to which just not wild everyone for facetoface
is eligible. From 50 € and something more is not allowed and just pathetic.

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Katharina2
Top Member
Cueracao Casinos .....for real ?

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