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Online Casinos in general: Contact Platincasino

Topic created on 02nd Apr. 2021 | Page: 1 of 1 | Answers: 7 | Views: 3,064
Slash82
Rookie

Contact Platincasino

2nd Apr. 2021, at 02:40 pm CEST#1
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Hello together!

Does anyone here have a contact at Platincasino?
I've been waiting for an answer for a while ( no payout ) but don't get any feedback. When I ask in the chat I get unfortunately no answer.

Lg

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WithoutWings
Expert

Contact Platincasino

3rd Apr. 2021, at 05:35 pm CEST#2
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You get no answer in the chat ? They have to answer something but the chat at Platin currently takes a really long time

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Silvi2020
Amateur

Contact Platincasino

3rd Apr. 2021, at 08:19 pm CEST#3
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Slash82 wrote on 02.04.2021 at 14:40: Hello everyone!

Does anyone here have a contact at Platincasino?
I've been waiting for an answer for a while ( no payout ) but don't get any feedback. On inquiry in the chat I get unfortunately no answer.

Lg



Is the payout not approved or does it not reach you?

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Slash82
Rookie

Contact Platincasino

9th Apr. 2021, at 10:44 am CEST#4
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Silvi2020 wrote on 03.04.2021 at 20:19



Is the payout not approved or does it not reach you?

It is not about a payout but about an account information that I need. The support in the chat always refers me to the support by mail (normal and Vip Mail) but there is no response for almost 4 weeks

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Liquid
Experienced

Contact Platincasino

9th Apr. 2021, at 11:06 am CEST#5
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Maybe a mod from GJ should take a look at this, my emails are also no longer answered by platincasino.

Maybe they also have a problem with your mail server like the other day at VoodooDreams (?) or something like that.

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evopower140
Expert

Contact Platincasino

9th Apr. 2021, at 11:17 am CEST#6
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Are you Platin VIP

Then write to vip@platincasino.com or look every hour in the chat then you just have to look that not the normal chat is active but the vip chat that are there from time to time always have to look there is never a queue and the help is 100% that is always the Noel, Dennis Alex Joey and someone else but the 5 are so with the best you can have support in the OC world

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Slash82
Rookie

Contact Platincasino

9th Apr. 2021, at 12:12 pm CEST#7
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evopower140 wrote on 09.04.2021 at 11:17: Are you Platin VIP

Then write to vip@platincasino.com or look every hour in the chat then you just have to look that not the normal chat is active but the vip chat that are there from time to time always have to look there is never a queue and they help 100% that is always the Noel, Dennis Alex Joey and someone else but the 5 are so with the best you can have in support in the OC world

Yes, I am VIP and also write to the above mail. Get also a mail back that it is "processed" but that's it. Answer comes then none ...

Lg

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evopower140
Expert

Contact Platincasino

9th Apr. 2021, at 01:21 pm CEST#8
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Slash82 wrote on 09.04.2021 at 12:12 pm
Yes, I am VIP and also write on the above mail. Get also a mail back that it is "processed" but that's it. Answer comes then none ...

Lg

Then you really only look when you open the chat whether the Concierge Service is in the chat or the normal

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