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Online Casinos in general: Confusion

Topic created on 16th Jul. 2020 | Page: 1 of 1 | Answers: 9 | Views: 3,864
metalqueen666
Evening,

i am a bit confused: About 14 days ago I registered with betsson and also deposited there several times. So far so good. Have used different Deposit options, including "klarna" and "trustly". There were no problems with the Trustly deposits. With the deposits with "klarna" apparently already. For smaller amounts (10 and 20 €) I didn't have to enter a TAN, but I know that too. So, now to the problem: The non-TAN required orders of 10 and 20 euros were all credited back to my account, although I could use them in the casino betsson. The note on the account statement reads "Payment rejected due to curfew". The amounts that were subject to TAN (they were 1x50 and 2x100 euros), which I also deposited via Klarna, did not come back

The support at Betsson is also more than poor and difficult to reach. Yesterday evening I noticed that I can no longer log into my Betsson account

What do I have to do now? Or rather, what can I expect in the worst case? Unfortunately, I did not see the chargebacks first - but I do not want to be accused of fraud in any form

Kind regards!

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Anonym
What should happen? Nothing happens, you could play for free. Wait and see what the casino writes to you, but they do not make a fuss about such small amounts.

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metalqueen666
Thank you very much for the answer.
I was just unsure, because these deposits / small amounts total about 300 euros

Wonders me just in this context that I can no longer log into my account, but me so far neither in spam nor in the normal way a mail has reached...

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Falko
Icon
And click on the MGA logo at Betsson. You should avoid all casinos of this group from now on. They have blocked you, which is probably because your bank has retrieved the money and you now owe the casino. If you would now win something in another casino of this group, then they would refuse to pay out the winnings because of this.

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Anonym

Falko wrote on 07/16/2020 at 23:00: And click on the MGA logo at Betsson. Ale casinos of this group you should avoid from now on. They have blocked you, which is probably because your bank has retrieved the money and you now owe the casino something. If you would now win something in another casino of this group, then they would refuse to pay out the winnings because of this.

Falko you're right, these casinos he must avoid, but they still make no fuss because of these few bucks, write them off anyway, but of course he gets in the sister casinos for the time being no win paid out until the sum is settled.

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Jojolino
Amateur
I ask myself every time why you pay through his house bank in the casino? You read here every time that the banks book back and in the worst case terminate the account

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gamble1
Icon
metalqueen666 wrote on 07/16/2020 at 22:54: Thank you for the answer.
I was just unsure, because these deposits / small amounts total about 300 euros

Wonders me halt in this context only that I can no longer log into my account, but me so far also neither in spam nor in the normal way a mail has reached...

I had something like that once at Vera&John have written a mail to the support that my bank has reversed the last deposits of 800 € all and they should please give me a possibility to pay

What can I say that is now 1 year ago and never has anyone reported to me from support my account but also was not closed

Nevertheless, I have no longer played there was too hot for me because I had always won very well there and indeed amounts over 8k several times

I find it a pity that I could no longer play there but if they do not even answer me what should I do please ????

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metalqueen666
Well, with a total of ~ 600 € Deposit and 300, which were ultimately reversed by the bank, they have made another 300 € "win" with me, because I have won nothing there so far

If I have understood you correctly, it would be wise to keep the feet still, do nothing at first and wait. I have now again searched my mails, have received nothing, no indication of blocking or the like

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Anonym
hi,

in your case you are lucky. The OC has no basis for claiming the 300 euros, as this type of gambling is (still) prohibited in Germany. An exception currently exists only in Schleswig-Holstein

This is another reason why usually only Deposit methods are offered where no subsequent chargeback can be made by the customer

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tEquilA
Amateur
metalqueen666 wrote on 07/16/2020 at 10:15 pm: Good evening,

i am a bit confused: about 14 days ago I registered at betsson and also deposited there several times. So far so good. Have used different Deposit options, including "klarna" and "trustly". There were no problems with the Trustly deposits. With the deposits with "klarna" apparently already. For smaller amounts (10 and 20 €) I didn't have to enter a TAN, but I know that too. So, now to the problem: The non-TAN required orders of 10 and 20 euros were all credited back to my account, although I could use them in the casino betsson. The note on the account statement reads "Payment rejected due to curfew". The amounts that were subject to TAN (they were 1x50 and 2x100 euros), which I also deposited via Klarna, did not come back

The support at Betsson is also more than poor and difficult to reach. Yesterday evening I noticed that I can no longer log into my Betsson account

What do I have to do now? Or rather, what can I expect in the worst case? Unfortunately, I did not see the chargebacks first - but I do not want to be accused of fraud in any form

Kind regards!

At some point you will receive mail from Klarna that the amounts are still open and that you should please pay them. I would then also do, otherwise they snitch on you at the Schufa. And from the Schufa you do not want to be f**ked 😉

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