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Online Casinos in general: Clash of Spins Videoslots Problems

Topic created on 04th May. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,337
Christian1337
Experienced
Woohoo:)

First of all: in the following I don't want to condemn Videoslots in any way. I still think Videoslots is one of the best casino sites out there. Nevertheless, the following has brought my thinking about Videoslots very much in the negative
Maybe I'm even wrong, although I can imagine this very difficult, so I just wanted to ask if you have experienced something similar.

Namely, you automatically participate in the Clash of Spins (these run from hour to hour)
On this day I played Rise of Merlin like crazy (40 cents bet - automatic game and quickspins activated). At the end of the game sessions which lasted pretty much an hour (I started at 10am sharp and stopped at 10:58 as my account was at zero) I gambled away 400 euros (and wagered over 1000 euros). But that's not the point for me.

When I closed the slot at 10:58 my place in the Clash of Spins updated: Place 2. Since the top 25 should be rewarded with free spins, I waited until 11 o'clock to be able to play the free spins and to tear with the win something - to minimize my losses at least.

Unfortunately, I never got these free spins. About an hour after the Clash of Spins expired, I contacted the support, who even confirmed that it would remain in 2nd place and that I would receive my free spins soon. Well, nothing happened. And when I asked again in the evening, I was told that I had only reached 27th place and would therefore not receive anything.

The confirmation of the Live Chat was stamped as "unfortunate misstatement". An answer to how much the top placements have converted / won to reach this placement would not be mentioned to me. I think it is impossible - just because I have already achieved a placement with far less bet in many Clash of Spins - to have been overtaken by 25 players in one minute and with over 1000 euros turnover.

I have written off the free spins (would probably have gambled them away anyway) but it still annoys me.

Therefore again a question in the round. Have you ever had similar "mysterious" (manylciht even with Videoslots) happened?
I would be interested.

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MarcT22186
Expert
Christian1337 wrote on 04.05.2020 at 14:42: Huhu:)

First of all: in the following I don't want to condemn Videoslots in any way. I still find Videoslots one of the best casino sites at the moment. Nevertheless, the following has brought my thinking about Videoslots very much in the negative
Maybe I'm even wrong, although I can imagine this very difficult, so I just wanted to ask if you have experienced something similar.

Namely, you automatically participate in the Clash of Spins (these run from hour to hour)
On this day I played Rise of Merlin like crazy (40 cents bet - automatic game and quickspins activated). At the end of the game sessions which lasted pretty much an hour (I started at 10am sharp and stopped at 10:58 as my account was at zero) I gambled away 400 euros (and wagered over 1000 euros). But that's not the point for me.

When I closed the slot at 10:58 my place in the Clash of Spins updated: Place 2. Since the top 25 should be rewarded with free spins, I waited until 11 o'clock to be able to play the free spins and to tear with the win something - to minimize my losses at least.

Unfortunately, I never got these free spins. About an hour after the Clash of Spins expired, I contacted the support, who even confirmed that it would remain in 2nd place and that I would receive my free spins soon. Well, nothing happened. And when I asked again in the evening, I was told that I would only be 27th and would therefore get nothing.

The confirmation of the Live Chat was stamped as "unfortunate misstatement". An answer to how much the top placements have converted / won to reach this placement would not be mentioned to me. I think it is impossible - just because I have already achieved a placement with far less bet in many Clash of Spins - to have been overtaken by 25 players in one minute and with over 1000 euros turnover.

I have written off the free spins (would probably have gambled them away anyway) but it still annoys me.

Therefore again a question in the round. Have you ever had similar "mysterious" (manylciht even with Videoslots) happened?
I would be interested.

The free spins are collected every Monday afternoon. So about the same 😉

This post has been translated automatically

Christian1337
Experienced
MarcT22186 wrote on 04.05.2020 at 15:15
The free spins are collected every Monday afternoon. So about the same 😉

Thought there would always be relatively early But well ncihts changes the fact that I am "supposed" place 27

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Aulinchen
Rookie
The Clash of Spins games are posted every Monday evening at 17:05 as well as the WeekendBooster which is available every Friday evening at 17:05

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Christian1337
Experienced
Ok thank you. then I ahbe in any case again learned something

Nevertheless, the question remains the same, whether someone of you "suddenly" within a minute so many placement places lost that it seems very strange

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RiverSong
Legend
did you get fs now? and do they correspond to place 2 or place 27?

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gagapapamama
Expert
I have also had, has shown me place 2 and at the end I got 5 free games, I do not see through it anyway.

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Christian1337
Experienced

Iseedeadpeople wrote on 04/05/2020 at 17:45: got fs now? and do they correspond to rank 2 or rank 27?


As expected I didn't get any FS^^ For 400 euro loss in ner hour would have been happy at least about some free spins haha

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Defoe
Amateur
Christian1337 wrote on 04.05.2020 at 19:38


As expected I didn't get any FS^^ For 400 euro loss in ner hour would have been happy at least about some free spins haha

there are different requirements even in the Clash of Spins laddern partly some are for x wins x10 x25 x65 eg others are for general spins and so on

edit/ especially at night it's worth it to check what clash is running then think up a game that fits. Have already won the clash a few times or at least had several free play packages on Mondays

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