Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Claim money back (Page 2)

Topic created on 21st Feb. 2020 | Page: 2 of 2 | Answers: 14 | Views: 5,800
Fofinha82
Expert

Claim money back

22nd Feb. 2020, at 06:28 am CET#11
0 Likes

Nobody has liked this post so far
gamble1 wrote on 22.02.2020 at 05:18 Clock
can be but lottohelden is also a company like a casino to my knowledge you do not participate in the state lottery but only in an identical game

And then also applies as long as you are not in Schleswig Wohnst or are not licensed in DE usually nothing happens because of the few €

Of course I can not give any guarantee on the information therefore wait for the best

Ok thanks for the info

This post has been translated automatically

Rebelllady26
Experienced

Claim money back

22nd Feb. 2020, at 09:06 am CET#12
0 Likes

Nobody has liked this post so far
Fofinha82 wrote on 22.02.2020 at 04:30 clock: Hi have ne question and indeed I played at lottohelden and then my husband has all the money booked back on the bank since the yes have booked by direct debit.then got an email that was 2 months ago that I have to transfer the money.Habe drauf geantwortet the nir should send the open amount by mail. Has come so far but nothing. Do you think there is still what?

Why has your husband then canceled the orders?

This post has been translated automatically

KerstinHen
Experienced

Claim money back

22nd Feb. 2020, at 10:55 am CET#13
0 Likes

Nobody has liked this post so far
j****i wrote on 21.02.2020 at 12:28 pm: Assuming a casino gives you a payout are they then in the right to claim this money back. If you have e.g. exceeded the max bet

The question is, did you play with bonus, that you "e.g. the max.bet exceeded"? If that IS the case, then the requested payouts are checked BEFORE the actual payout to your bank account, as you should have already noticed that you would have violated any terms and conditions and you would have been informed that you do not get your payout. In your case, the whole procedure was already done. So the casino made a mistake. Therefore, I would say, nope you have checked the withdrawal, given the green light and paid out. Would not pay anything back

This post has been translated automatically

Sarah200190
Visitor

Claim money back

29th Oct. 2022, at 12:26 pm CEST#14
0 Likes

Nobody has liked this post so far
Hello,
I know the post is already older. But does anyone know what came around? If one can cancel the direct debit at Lottohelden? Have also done that. As I understand it is not a legal site in Germany. according to the new gambling state treaty. Have also received an email with the requirement to pay the money to lottohelden

Thanks a lot


This post has been translated automatically

gamble1
Icon

Claim money back

29th Oct. 2022, at 01:11 pm CEST#15
0 Likes

Nobody has liked this post so far
Sarah200190 wrote on 10/29/2022 at 12:26 pm: Hello,
I know this post is older. But does anyone know what came up? If you let cancel the direct debit at Lottohelden? Have done the same. As I understand it is not a legal site in Germany. according to the new gambling state treaty. Have also received an email with the requirement to pay the money to lottohelden

Thanks a lot



So let's say so with me once a debit from Lottoland or Lotto24 no idea who that was not redeemed (Malta provider) and there came after a few weeks a nice German Debt collection and wanted instead of 24 € ca.140 € have

I then asked how they can even collect a debt that has no license in DE but they wanted to know nothing and said only I have to pay for my authorized debits also and they would also enforce it in court with reminder and enforcement

End of the song have simply paid was also my fault and then the issue was settled

And as a Tip for direct debits, the Provider does not have to send you a reminder, he can immediately after a period of time to assign a debt collector

Write the provider the cost of debt collection are stupid and unnecessary

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 11:23 pm CET

World
0
Offline Casinos
0
Casino Games
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately