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Online Casinos in general: Claim money back (Page 2)

Topic created on 21st Feb. 2020 | Page: 2 of 2 | Answers: 14 | Views: 5,870
Fofinha82
Expert

Claim money back

22nd Feb. 2020, at 06:28 am CET#11
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gamble1 wrote on 22.02.2020 at 05:18 Clock
can be but lottohelden is also a company like a casino to my knowledge you do not participate in the state lottery but only in an identical game

And then also applies as long as you are not in Schleswig Wohnst or are not licensed in DE usually nothing happens because of the few €

Of course I can not give any guarantee on the information therefore wait for the best

Ok thanks for the info

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Rebelllady26
Experienced

Claim money back

22nd Feb. 2020, at 09:06 am CET#12
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Fofinha82 wrote on 22.02.2020 at 04:30 clock: Hi have ne question and indeed I played at lottohelden and then my husband has all the money booked back on the bank since the yes have booked by direct debit.then got an email that was 2 months ago that I have to transfer the money.Habe drauf geantwortet the nir should send the open amount by mail. Has come so far but nothing. Do you think there is still what?

Why has your husband then canceled the orders?

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KerstinHen
Experienced

Claim money back

22nd Feb. 2020, at 10:55 am CET#13
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j****i wrote on 21.02.2020 at 12:28 pm: Assuming a casino gives you a payout are they then in the right to claim this money back. If you have e.g. exceeded the max bet

The question is, did you play with bonus, that you "e.g. the max.bet exceeded"? If that IS the case, then the requested payouts are checked BEFORE the actual payout to your bank account, as you should have already noticed that you would have violated any terms and conditions and you would have been informed that you do not get your payout. In your case, the whole procedure was already done. So the casino made a mistake. Therefore, I would say, nope you have checked the withdrawal, given the green light and paid out. Would not pay anything back

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Sarah200190
Visitor

Claim money back

29th Oct. 2022, at 12:26 pm CEST#14
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Hello,
I know the post is already older. But does anyone know what came around? If one can cancel the direct debit at Lottohelden? Have also done that. As I understand it is not a legal site in Germany. according to the new gambling state treaty. Have also received an email with the requirement to pay the money to lottohelden

Thanks a lot


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gamble1
Icon

Claim money back

29th Oct. 2022, at 01:11 pm CEST#15
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Sarah200190 wrote on 10/29/2022 at 12:26 pm: Hello,
I know this post is older. But does anyone know what came up? If you let cancel the direct debit at Lottohelden? Have done the same. As I understand it is not a legal site in Germany. according to the new gambling state treaty. Have also received an email with the requirement to pay the money to lottohelden

Thanks a lot



So let's say so with me once a debit from Lottoland or Lotto24 no idea who that was not redeemed (Malta provider) and there came after a few weeks a nice German Debt collection and wanted instead of 24 € ca.140 € have

I then asked how they can even collect a debt that has no license in DE but they wanted to know nothing and said only I have to pay for my authorized debits also and they would also enforce it in court with reminder and enforcement

End of the song have simply paid was also my fault and then the issue was settled

And as a Tip for direct debits, the Provider does not have to send you a reminder, he can immediately after a period of time to assign a debt collector

Write the provider the cost of debt collection are stupid and unnecessary

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