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Online Casinos in general: Caxino KYC Procedure Tip

Topic created on 28th Sep. 2020 | Page: 1 of 1 | Answers: 2 | Views: 938
Cirolinoooo

Caxino KYC Procedure Tip

28th Sep. 2020, at 10:35 am CEST#1
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Hello to all
I wanted to share with you my experience with the Caxino:

Had me before months times registered and deposited here and there 20 / 30 € each

I had my passport at that time already verified. ten days ago I had deposited still times 25 € and could play up to 2000 € high. I was happy as a cookie and requested a payout. Since I have only deposited with Paysafecard I had sent you my account statement which was also verified immediately.

However, I had forgotten that I had once deposited with muchbetter. Now they also wanted a screenshot with name AND phone number have from me.

Everyone who has MuchBetter knows that there is not a single screenshot where both data are to be seen on it.

So several days went into the country until I asked at some point what was with the Verification, she told me then that I should send them a PDF document where both data are visible on one page.

I then requested it from Muchbetter. Then it hung again a few days in the waiting loop.

In the meantime I was a bit p**sed off and of course played the 2000 € down to zero. Yes self-inflicted 🙄

I can only advise allN who play at this casino or at the sister casino Wildz, first verify all your documents before you play there somehow or before you want to withdraw anything

They know exactly that there is no screenshot with two data on one page and bitch around until probably most players, like me, lose their nerve and gamble away the win again. I find this way of the casino unbelievable and have immediately blocked me there. 🤬

This post has been translated automatically

DerHamburger87
Top Member

Caxino KYC Procedure Tip

28th Sep. 2020, at 10:45 am CEST#2
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Nobody has liked this post so far
Cirolinoooo wrote on 28.09.2020 at 10:35 am: Hello everyone
I wanted to give you a quick update on my experience with the Caxino:

Had me before months times registered and deposited here and there 20/ 30 € each

I had my passport at that time already verified. ten days ago I had deposited still times 25 € and could play up to 2000 € high. I was happy as a cookie and requested a payout. Since I have only deposited with Paysafecard I had sent you my account statement which was also verified immediately.

However, I had forgotten that I had once deposited with muchbetter. Now they also wanted a screenshot with name AND phone number have from me.

Everyone who has MuchBetter knows that there is not a single screenshot where both data can be seen.

So several days went into the country until I asked at some point what was with the Verification, she told me then that I should send them a PDF document where both data are visible on one page.

I then requested it from Muchbetter. Then it hung again a few days in the waiting loop.

In the meantime I was a bit p**sed off and of course played the 2000 € down to zero. Yes self-inflicted 🙄

I can only advise allN who play at this casino or at the sister casino Wildz, first verify all your documents before you play there somehow or before you want to withdraw anything

They know exactly that there is no screenshot with two data on one page and bitch around until probably most players, like me, lose their nerve and gamble away the win again. I find this way of the casino unbelievable and have immediately blocked me there. 🤬


Hello Cirolino,
Welcome to the forum

I can fully understand how you feel, I have my opinion about it. The cancel withdrawal function in connection with predictable stalling tactics on the part of the casinos is the purest horror

The function that you can set limits after withdrawal request, so how much net loss you can have within a certain period, I also discovered late. These limits are immediately valid, but you can undo this with many casinos with 24 hour cool off phase. I recommend you nevertheless in the future with the win to set this.
We speak with you regarding the screenshot, which does not exist in the form with all data, of pure calculation and on the part of the casino of impudent stalling tactics. Caxino advertises with its friendly and innovative layout and good service, but when it comes to payouts, the player is completely fooled here as in most casinos
I advise you in the future to stay really persistent, eventually you would have paid out

I have also already sunk thousands thanks to stalling tactics and days of unsuccessful processing of my documents
I can recommend Videoslots and LeoVegas, the latter allows you to verify your documents in chat. As long as not all documents are complete, the Live Chat staff in combination with the finance department is there for you and withdrawals are processed live

What you describe here is unfortunately daily bread in 80% of the listed booths, there helps for you in the future only stand firm and nerven so long, until they verify you.
This does not bring you the 2000, - again, but you have my understanding.

Many love greetings

This post has been translated automatically

Kleinkariert
Expert

Caxino KYC Procedure Tip

28th Sep. 2020, at 01:36 pm CEST#3
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Nobody has liked this post so far
If you had arrived here earlier before gambling, you might have been able to speed things up. But so there is just again an advice from someone who does not adhere to it himself.

This post has been translated automatically

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