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Online Casinos in general: Caution with JET Casino

Topic created on 08th Aug. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,502
As41195
Caution at Jet Casino...
I deposited 50 euros today and played my way up to 500.
When I wanted to withdraw 390 the support took everything away from me except my deposited 50 euros which I was allowed to withdraw.
Did not accept any bonus etc.

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garfield68
Elite
why would they do that? what does the support say? there must be some reason for it...

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T0uchTheSky
Elite

As41195 wrote on 08/08/2023 at 23:41: Be careful with Jet Casino....
I deposited 50 euros today and played my way up to 500.
When I wanted to withdraw 390 the support took everything away from me except my deposited 50 euro which I was allowed to withdraw.
Did not accept any bonus etc.

JET, SOL and Fresh belong to the same casino group and they are good and reputable casinos. As if the JET casino just takes away your win, I meant it was not even 500 euros, you must have something to hide.

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Paddington
Expert
Are you sure you played without a bonus? No Dep. Free Spins = Bonus.
The group is eig very serious. What does the support say?

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As41195
Yes for sure without bonus.
I played there months ago but with my old email address.
Have this account then deleted because I have a new email address.
With this I have then registered and they said I use double account, but I do not

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Rizkk
Rookie
As41195 wrote on 09.08.2023 at 11:50: Yes for sure without bonus.
I played there months ago but with my old email address.
Have this account then deleted because I have a new email address.
MIt this I have then registered and they said I use double account but do I yes n
As41195 wrote on 09.08.2023 at 11:50: Yes for sure without bonus.
I played there months ago but with my old email address.
Have this account then deleted because I have a new email address.
With this I have then registered and they said I use double account but I do
As41195 wrote on 09.08.2023 at 11:50: Yes for sure without bonus.
I played there months ago but with my old email address.
Have this account then deleted because I have a new email address.
MIt this I have then registered and they said I use double account but I do not




It would have been easier if you had changed your mail instead of deleting your account and opening a new account...

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Donnie
Elite
Or ask if the old account still exists or if you are allowed to open a new one. Switch on brain

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mdm41
Rookie
If you delete your account and create a new one, it is a double account. So it's your own fault and everything is serious on the part of the casino.

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T0uchTheSky
Elite
I already suspected that he has something to hide and he blames the casino. It is forbidden to have a double account in any casino.

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Paddington
Expert
Classic case of a double account. You could have simply adjusted your email on your old account via support....
In this case, the casino was even accommodating and refunded your deposit.

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