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Online Casinos in general: Be careful with CasinoSecret! Withdrawals are canceled for no reason!

Topic created on 08th Nov. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,421
Anonym

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:03 pm CET#1
0 Likes

Nobody has liked this post so far
Hello everyone,

in advance,
I have been a silent reader of this forum for quite some time. The experience of some players has saved me a lot of problems so far. At this point, a big thank you to the platform founder, as well as all the capable people who I share experiences!

I would like to inform all players that the above-mentioned online casino " CASINOSECRET " is not a casino

withdrawal requests without giving any reason simply STORNIERT!

I did not win anything.
550€ I had deposited and wanted after I came back to 500€ to withdraw this amount to be able to save me a minus.

Friday I made a withdrawal request. This was canceled five hours later in the night on the part of CasinoSecret.

Thereupon, on the same day, i.e. on Saturday, I submitted the same withdrawal request again, which was cancelled again today on Sunday.

I have not used BONI. No violation of any regulations! Nothing can be shown to me. Contacting customer support via the contact section is unfortunately unsuccessful. My messages have not been answered so far. Simply ignored.

CasinoSecret has probably withdrawn from the German market. I regretfully read this only after the fact, after doing research based on my experience. I was already registered at CasinoSecret before this renewal. Depositing and playing was not denied to me despite this renewal. I did not receive a message regarding the renewal from the casino.
And therefore I was of course ignorant in this regard.

That is my concern dear people.
Can anyone explain this procedure to me? How should I act now to be able to get the money that is due to me?

This is my Deposit amount. On what grounds can I be denied this payout?

Can someone please enlighten me?

This post has been translated automatically

GamblerNeuling
Rookie

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:05 pm CET#2
1 Like

Liked this post: Anonym
Have you checked your email? You may have to verify yourself before they pay out.

This post has been translated automatically

garfield68
Elite

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:15 pm CET#3
1 Like

Liked this post: Anonym
i think it will be because you have to convert your Deposit at least 1x before you can withdraw again

This post has been translated automatically

crystal_machmeth
Experienced

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:17 pm CET#4
1 Like

Liked this post: Anonym

Chrisomat wrote on 08/11/2020 at 18:03: Hello everyone,

in advance,
I have been a silent reader of this forum for quite some time. The experience of some players has saved me some problems so far. At this point, a big thank you to the platform founder, as well as all the capable people who I share experiences!

I would like to inform all players that the above-mentioned online casino " CASINOSECRET " is not a casino

withdrawal requests without giving any reason simply STORNIERT!

I did not win anything.
550€ I had deposited and wanted after I came back to 500€ to withdraw this amount to be able to save me a minus.

Friday I made a withdrawal request. This was canceled five hours later in the night on the part of CasinoSecret.

Thereupon, on the same day, i.e. on Saturday, I submitted the same withdrawal request again, which was cancelled again today on Sunday.

I have not used BONI. No violation of any regulations! Nothing can be shown to me. Contacting customer support via the contact section is unfortunately unsuccessful. My messages have not been answered so far. Simply ignored.

CasinoSecret has probably withdrawn from the German market. I regretfully read this only after the fact, after doing research based on my experience. I was already registered at CasinoSecret before this renewal. Depositing and playing was not denied to me despite this renewal. I did not receive a message regarding the renewal from the casino.
And therefore I was of course ignorant in this regard.

That is my concern dear people.
Can anyone explain this procedure to me? How should I act now to be able to get the money that is due to me?

This is my Deposit amount. On what grounds can I be denied this payout?

Can someone please enlighten me?


did you deposit from someone else's account? or did you enter incorrect data?


otherwise i don't know why your payout is not paid out anymore.

This post has been translated automatically

SunSun13
Amateur

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:18 pm CET#5
1 Like

Liked this post: Anonym
So I don't think you have to worry. You will get the money. I also think that it is either the Verification or the 1 time conversion. Have you already submitted your documents there?
As I said, they pay out.

This post has been translated automatically

Anonym

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 06:44 pm CET#6
0 Likes

Nobody has liked this post so far
Hardly written and already so many people who want to be helpful.

Man is that a nice feeling
Many thanks for that!

I have now gone through my SPAM folder. And lo and behold, I missed something. At this point I have to correct myself.
CasinoSecret did not ignore my messages.


And just as one or the other writes here, the casino has replied that I should not have fulfilled the turnover requirements.

What does that mean in plain language? I have not claimed any bonuses. Do I still have to fulfill a turnover requirement?

I have made two deposits:
200€ and then 350€ without bonuses

This post has been translated automatically

garfield68
Elite

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 07:27 pm CET#7
1 Like

Liked this post: Anonym
as I said, in every casino it is so that you have to convert your Deposit at least 1x. (for protection against money laundering) and that's what I think

This post has been translated automatically

Anonym

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 08:01 pm CET#8
0 Likes

Nobody has liked this post so far
garfield68 wrote on 08.11.2020 at 19:27 clock: as I said, in every casino it is so that you have to implement his Deposit at least 1x. (for protection against money laundering) and that's what I think

All right. Thank you! 👍

This post has been translated automatically

Nick1895
Expert

Be careful with CasinoSecret! Withdrawals are canceled for no reason!

8th Nov. 2020, at 08:15 pm CET#9
0 Likes

Nobody has liked this post so far
garfield68 wrote on 08.11.2020 at 19:27 clock: as I said, in every casino it is so that you have to implement his Deposit at least 1x. (for protection against money laundering) and that's what I think

Should be so, but it is not.
There are enough casinos (Aspire, Casinowinner, etc.) where the payout still goes through if you have not even converted a cent ...

This post has been translated automatically

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